Stopped in yesterday because I had a sore lower back and a stiff neck (worked too hard racking…read moreleaves). The therapist gave me a medium hard (on my request) hour long massage that magically took care both problem areas. She was professional, very courteous and pleasant. The place is not fancy but very clean. It will my go-to place if I hurt myself again.

Pros: got an appointment as soon as a I called for same day. Massage was deep and pretty decent…read more Cons: no AC until I complained how hot it was, the laundry being done and washing machine thumping from being off balance (several times) loudly next to my room, 3 different massage people tag teaming to do my massage, being able to hear every other person getting a massage or coming in/leaving the store and not getting what I asked for. I requested a 45 min foot massage and 45 min neck/shoulder massage. I got. 90 min full body massage. The ability to communicate is terrible. They ask "this ok?" During the massage for pressure and you say yes or no but I think that is the extent of their ability to understand what you say. I only came here because my regular place in Westfield was booked same day but I don't think it be coming back. It wasn't a very relaxing environment.

They just opened a week ago. I stumbled upon it after eating at Saigon Cafe. Decided to stop in…read morebecause I had a long day and deserved a treat! Really glad I did :) it's clean and nicely decorated. Asked for a half hour foot massage. It was a really relaxing experience. You can ask for more pressure or less pressure. I prefer less and Qiang was more than happy to accommodate. I'd recommend calling in advance to book an appointment!

Today was my first time coming here, I had the full body massage and 1 hr foot massage. 2 hrs in…read moretotal. The masseuse is great! I totally forgot her name but at the moment shes the only one working there. Definitely recommended and will come back! As for the price, better than the other "known" massage place and not as expensive. Worth it! All the popping sound made me feel relieved and relaxed! Its located at the back, near the Saigon cafe, paid parking, place is clean, quiet, they only accept cash for now. Its great overall!

An average spa treatment. Nothing out of the ordinary. Only 2 parking spaces available both spaces…read moreoccupied by either owners or workers, so be prepared to hunt for parking prior to your appointment. The therapist didn't speak any English so with this language barrier, she did whatever she wanted and I just had to make the best of it. The massage tables were uncomfortable and the sheets and towels were old rough on my bare skin. The amount advertised for the 90 min or 120 min treatment is totally different from what you will be charged on your way out. I find it distasteful and rude to demand a tip greater than 18%. At one point I felt uneasy and disrespected after paying for the treatment in full and leaving a tip greater than 18%. I wasn't aware that it was mandatory to have to pay an additional amount on top of the fee and Tip that was already paid. I wasn't sure I was allowed to leave if I did not leave atleast 30% tip to satisfy the cashiers demand. Not sure if this is a regular practice, however I won't subject myself to this embarrassment and uneasy feeling of disrespect. 06-04-2026 - @approx. 1pm est I received a call from someone named Sophia, saying they are "the manager" . The first red flag was I was text thru an automated system from the business then I was called from someone calling from a Pakistan phone number +92 99 239080. Conversation started pleasant and immediately went left once I began to explain my issue with the service & treatment I received while patronizing this establishment. It almost seemed like a rehearsed script used for all complaints and issues. First I was told that "maybe there was a language barrier , that was misunderstood. 2nd she immediately informed me that she saw my review and began contesting "my experience at this spa". 3rd she then told me that she "reviewed camera footage" , and this is what didn't sit well with me. This wasn't a call to resolve or fix a situation with a customer, this was more confrontational. She also said I was free to leave at anytime due to the fact that I stated , I wasn't sure if I would be allowed to leave without increasing the tip. I wasn't sure also accused of leaving a false review of my experience and at that point I asked if it was possible to get an email contact for the owner. The last thing this "manager" said before I ended the call was "this is what I mean, I am trying to work with you" as if she was doing me a favor. No thank you. Have a pleasant day.

Great service and Tiffany was phenomenal. I would…read moredefinitely recommend them. I already have booked another appointment.

I used a Groupon to do a Sudatonic Body Wrap. It was AHHH-MAZING!…read more Patricia was extremely nice and informative about expectations for a first timer. Pat is a naturally bubbly and caring person. She genuinely cares about all her clients wellness and is serious about what she does. She was honest about what my expectations and did not try to sell me on anything else. I decided to use the Sudatonic Body Wrap for cleansing and joint pain. PROCEDURE: Each session is 35 minutes. You step into a one time use plastic body bag, you can apply the lotion which is to help you sweat more. You then lay on the heating blankets, Pat covers you up and plays soft music as you slowly heat up. As you quietly lay there warming up, you will feel sweat/perspiration forming all over your body. The first 25 minutes are for heating up, of this the last 10 minutes is when it feels like a turkey in the OVEN. It will get so hot that you feel like you are in a humid jungle. After 25 minutes, the heating will stop and you enter the cool down period, YAH! Pat will continuously check on you throughout the entire process. After I finished cooling down I stepped off the table and looked like I went swimming. Pat gave me fresh clean towels to dry my skin. I then changed into dry clothing. RESULTS: I have noticed my skin feels tighter and my body/joints are more responsive at work. I have a job where I'm on my feet all day so this is helping. I love how my body feels so refreshed after each session, like I did a serious workout minus the stinky sweat. I prefer using the lotion prior to entering the body wrap, although some people like to use it afterwards. I've completed three sessions and I plan to buy more for regular maintenance. LOCATION: Well I'm from NYC so this is a nice quiet town. The actual place is located on the ground/basement floor of a building that has many medical suites. I usually come in early Saturday morning when its very quiet. So I've rarely seen other people around except Pat and maybe another client she is treating. The rooms and waiting area are all kept very clean and comfortable. I will mention the walls are somewhat thin so you can hear people in the other offices but its not loud enough to be disruptive. TIPS: Drink lots of water/ fluids prior to every session. Wear a swim suit during the body wrapping session and bring a change of clothes.

Patti stayed late last night so I could make my appointment, because I was in soo much pain due to…read morethe excessive snow lately.. I could not thank her enough, she was very kind and caring.. I will not forget that.. As far as that review by Chrissy is concerned, that's obviously someone who has never been to PIH and is just spitting venom.. Thank you, Patti and the rest of the staff for being accommodating.. :)

I've had better G-rated massages. They really don't seem to know what they're doing. Masseuse was…read morean old mama-san type. An hour session seemed cut short. I no sooner rolled over on my back and she announced she was done.

Great massage but the customer service is terrible!…read more The massage alone was fantastic, and I feel loose. However, the massage therapist took non stop calls and texts on her phone. Either arranging appointments, calling for extra therapists, and making other business arrangements. At one point, she took out her phone and blasted Chinese music overpowering the relaxing spa music. The best part, when she finished the massage, she accidentally left her phone in the room. I got up to redress and she walked in on me, without knocking, while I was completely nude. Even when she noticed I was completely undressed, she still proceeded to grab her phone.

I had pain in my lower back and wanted to see if a massage would help. I found this place a went…read morefor a one hour massage and WOW! What a great place! The massage therapist was very good and provided me with a very deep massage that worked out all the muscle spasms that I was feeling. I will make this place a regular stop.

Patti is amazing!! One of the best massages of my life! And that's saying a lot given that I was a…read moremassage therapist, have had a ton of massage and am super picky. And incredibly affordable given the quality.

I have had many massages in my lifetime and I can honestly say that Patty is the best, she is…read moreAMAZING! I suffer from headaches and shoulder and neck tension and I walk out of there feeling great and totally relaxed. She really targets the areas you need and I love the use of the hot stones too! Before COVID I was going more often I hope to get back SOON!

Was scheduled for a lymphatic drainage massage and received so much more. Sophia made me feel very…read morecomfortable and educated me not only on the service but its benefits as well.

Renting a salon space at 2305 N Wood Ave under the management of Sophia Dosseus was an experience…read morethat I feel compelled to share. While I usually prefer to let things go, I believe it is my responsibility to inform other serious beauty professionals about the potential challenges they may encounter at this establishment. From the onset, my time renting a room at Dossage Massage was marked by difficulties. Despite my efforts to maintain a positive relationship, Communication from Sophia was often inconsistent, and her behavior displayed a lack of professionalism and respect. I encountered issues such as sudden rent increases after 2 months of renting, random charges such as cashapp instant deposit fee's/wifi charges, refusal to return the security deposit, and a general disregard for the terms of our rental agreement. Moreover, Sophia excessively focused on my personal life in the form of a subtle agenda, fostering an uncomfortable atmosphere. The decision to increase the rent came after I had fully renovated the rented space and during the expansion of my business out of state. This tactic pushed me to end the agreement early after July, thankfully so. It is essential to note that both parties confirmed July as the last month. Payment was scheduled for July 6th via money order after my flight into NJ, as the landlord does not accept Zelle and charges an instant deposit fee for Cash App. However, I received a message on the 5th of July stating that my 30-day notice was up and requesting the return of the keys. At this point, I made the obvious decision to vacate the premises and move on. After cleaning the rental unit & returning the keys, it was verbally agreed upon that the Security Deposit would be released the following day. Without surprise and yet again, Sophie failed to keep her word. Upon reflection, it is clear that the landlord, Sophia, had no intention of returning my security deposit from the very start, and we have reason to believe that the landlord may not even have the $650 security deposit in her possession, given the vacant state of the entire establishment. While it is somewhat unfortunate that my experience with Sophia Dosseus at this establishment was negative, I believe that sharing this information can help others make informed decisions when entering into rental agreements for their businesses. It's imperative to protect oneself & choose a landlord who values professionalism, integrity, and mutual respect. Please note that this account is based on my personal experience and may not reflect the experiences of others. I can definitely advise, always always conduct thorough research and due diligence before entering into any rental agreements.