So that you do not have to read this whole thing: my short advise to you is that if you enter into contract with Golden State: You need to be clever and be prepared to do what must be done to clear your own path because these folks will NOT lift a finger or even send an email to help you. I made an offer on a "as-is" bank owned property listed by Golden State through my agent. This was my experience. I had asked the listing agent (Bruce) to carbon copy me on all emails to my agent as I like to read correspondences that involve me spending 185k, myself and in real time. My agent is helping others buy/sell other homes, I'm only buying only this one and don't like to wait, especially since they set an accelerated schedule and dead/timelines. Bruce refused saying that due to agency laws and ethical considerations, they do not communication directly with buyers during the transaction. I double checked this "law" with the California Bureau of Real Estate and found that no such "law" exists. You CAN be COPIED on correspondences from listing agents to buying agents. They cannot cut out the buying agent and "work a deal" with you, replies need to come from your agent, that would be the "misleading or unethical" part, again this according to the Bureau of Real Estate. The next problem was the very short escrow they insisted on and the unrealistic schedule for the appraisal and inspections. They would not respond to requests to turn on the electricity or water for the inspections, so I had to find a way around that (Both SMUD & Water) were in my name before I owned the property, which got my realtor scolded by Bruce, but because he already told me something I'd found out to be untrue, I wasn't going to trust that he had my, nor the bank who owned the property interest in mind. A fact later confirmed, keep reading it gets better!! On the day we were to meet the inspector we found that there was no electricity, which was odd because a couple days before we went to check that the SMUD was on and the HVAC was working (it wasn't, I had it repaired of course). The inspector opened the breaker box to find that there were huge exposed copper wires where the main breaker used to be. If you know anything about how much electricity is run into your home through its main breaker you might also be laughing at the fact that we weren't having the conversation over the corpse of the thief. At least that's what the SMUD inspector said with a laugh. Golden State took 2 days to respond to that SOS call. My agent asked Bruce and Amy what would be done about the missing main breaker and their answer (now many days into escrow and AFTER I paid for the home appraisal that found the house appraised for 35k, yes 35k more than the original asking price) was that I could back out, lose my home inspection & appraisal money, because the bank wouldn't fix anything, that it was sold "as-is". How convenient for them that they could just relist it for much much higher and get a larger commission huh? Very interesting that when I finally got the real bank on the phone (the actual bank that owned the property) they told me not to worry and his exact words were "we're not losing a sale on this property over a breaker box!". This was the same case manager that call me back 2 days later to ask me if I knew any about how their electrician came to make the replacement that Bruce said would NOT be happening, had already happened, and did I know "who" did it? Of course I knew who did it! I paid for it of course.... They said, you wasted your money, we told Bruce we'd fix it. The most interesting thing I found along the way in talking to all the state and county agencies and utility companies was how the someone would be explaining to me that what I was asking for was the listing agents job and they COULD NOT AND WOULD NOT do for me what I was asking, but upon hearing that it was Golden State would immediately relent and clear a path for me to do what they should have been doing on behalf of their seller. Each and every one of these agencies told me they have a form that the listing agents of bank owned houses are to fill out to do all of these things, but each and every one of these folks was willing to forgo their own policies once they heard who was standing in my way. Let that sink in people. From the water company: "Amy's sweet but Bruce is..." From the count of Sacramento Building Permits: "You have to have the selling agent fill out this form on behalf of the bank because property that isn't officially yours yet.....OH THEM, okay, here you go.... Good luck sweet heart" From the bank who was selling the property: "*sign* I hate it when their our listing agents, we're not going to lose out on a sale" From SMUD: "the listing agents usually do this, why are you....Oh, okay" read more

I think the tag line for the 5 stars could not be more true - Amy and Bruce are as good as it gets. You cannot go wrong here. We were referred to Amy through our lending agent while looking to buy our first home, and I cannot tell you how many times throughout the process we discussed how thankful we were for her. In a sea of agents looking to offer you the best and the shiniest things, Amy felt like to us a diamond in the rough. She immediately struck us as someone who would invest in our long term goals rather than just getting us into a place asap, which meant alot of us as people looking to build our real estate over our lives. She not only helped us understand the process once finding a house, but advocated for us in areas with the seller and in the process, in ways i would only expect someone who has known me for years to. As if that wasn't enough her energy, patience, and kindness were unwavering. She was brutally honest when it was necessary, put up with millions of nagging questions on my end, and was still making jokes and keeping us in a positive space. When issues came up with our inspection she was on top of it before we barely had time to worry. She had contractors out on site within a few days and saw everything through until the last leak was fixed - literally. If you are seeking someone who will be your partner and advocate in the vast real estate world, Amy and Bruce are you people. If they'll have us, we will be sticking with them for as long and as many purchases as we can in our lives as home owners. read more

I wish I could give 5 stars to Amy and none to Bruce. It's been years since we used this agency and I am still angry/bitter/disappointed and will NEVER use them again if Bruce is involved. He was rude and condescending the few times we spoke to him and was very good at belittling us and making us feel inferior to him. In my opinion Amy is doing herself a disservice by being associated with him. I had the email below in my drafts folder and never sent it. I am posting it here because it describes Bruce's attitude. Open letter to Amy: I put off writing to you because I didn't know where to start. I figured I would just contact you after I received a "Thank you for your business" message from your office, but weeks (now years) have passed and that message never came. Let me start by saying I contacted you to sell my house because I considered you my friend, I trusted you and I had no doubts you would do your best. I still believe all that to be true. Nothing has changed there. However, I do think you deserve to know that we as clients felt: belittled, ridiculed, mocked, and offended by Bruce. Please don't be in shock, I know you value his partnership enough to be in business with him and maybe your relationship with him is on a more equal level, but as clients........ we were definitely reminded in subtle ways that he feels superior to us. You've known me long enough to know I am an energetic and passionate person with a lot of "energy". Bruce made it clear to me on more than one occasion that he found my energy exhausting (apparently he does not enjoy answering clients questions). He did speak those words, but the message was very clear. I never met Bruce in person, but he was very quick to point out to me all his qualifications the first time we spoke, mind you... I had already hired you guys to do the sale, he just needed to go on and on and toot his own horn (in my opinion). That first time I spoke to him, I had questions and he appeared to be annoyed that I was interrupting him and asking so many questions when he had bragging to do. He conducts this type of business on a daily basis, I don't. I had questions, sorry. When he spoke to my husband, he once again tooted his own horn. There were multiple little things that he said to us that were offensive, it made us became hypersensitive to him and his words. At one point Bruce asked my husband not to speak with the buyers agents because it could impact our negotiation ability, that's fine, we didn't have a problem with that, but it almost felt like again he was telling us to "behave" or "settle down children". We had nothing to hide therefore we were not concerned with conversing with the buyers agents when they came to the house during one of the inspection days. When the issue of missing money came up, I spoke to you about it (you were my friend and agent) and I thought you should know someone had stolen money from my home. It was not alot of money and frankly I thought it was done and over with, a dropped issue if you will. But then Bruce spoke to my husband and pretty much told him my daughters were thieves. Yup, he did! He said "your daughter probably took the money". He even went so far as to tell him about his own son. How no parent wants to believe their children steal from them but, he set his own son up and sure enough caught him stealing. Whether he made up the story about his son or not .... is irrelevant. The problem here is Bruce also said that no one in the business would risk their job for $80, once again insinuating my daughters must thieves. We could (and did) deal with his superiority complex and attitude, but he crossed the line when he messed with my children. He knows NOTHING about my family and certainly even less about my children, how dare he? !!! Momma Bear kicked into high gear real quick!!! BTW, we later found out that one of the buyers contractors had been stealing from homes and was let go. Please understand I don't hold any anger/resentment/blame on you. All you did was take a well-deserved vacation and allow Bruce to speak to your clients in your absence. You are still my friend (or at least I hope you are). read more

We love Amy and Bruce! They were so amazing through our whole process. So informative and helpful and always there to answer our questions and ease our concerns. I never had to wait more than a hour or so for a response from them, and usually it was almost an immediate response. They treated us like we were their only client and that makes all the difference in the world. There is just a wealth of knowledge between the two of them and they compliment each other so well. Bruce is very methodical and takes his time to make sure you know everything you need to know. Amy will get straight to point and is more fast paced, but always makes sure your questions are answered and you are properly informed. I could not recommend this team enough. So so amazing! read more

My husband and I were referred to Golden State Realty. This was the best decision we could of ever made for our family! My husband was relocated out of state and we were desperate to sell our house. Golden State Realty took all of our worries away and sold our house even after we had moved. Living out of state the process was way to easy, I recommend Golden State Realty to everyone!!!!! read more

This review is for the listing agent, Bruce Hammer. I will write a separate review for the buying agent Rick Spencer. I had initially found this company using a service called Agent Pronto which suggested 3 different companies for me to use to sell my current house. I found Bruce Hammer to be very professional and knowledgable when it came to the real estate market on the Natomas area and zero lot line houses (I owned a town home in the Riverdale North community which had a very small backyard and faced the freeway) which was very important to me because I knew it was going to be somewhat of a challenge to sell my house due to the size of the lot and the location. I had a specific price point I wanted to sell my house at and Bruce believed that price was realistic. It was my first time selling a house and had little knowledge of the process and was nervous about how long it would take and if we would have to reduce the price. Bruce made sure to explain every step in detail and answers every and all questions my husband and I had prior, during, and after the se of our home. At times my husband and I questioned Bruce's methods (he suggested no open houses since most houses don't really sell due to one of those and it is more of a way for the agent to gain more clients). There were also a few pictures I wanted to add to my MLS that the photographer did not take (he did not really picture the features of the master bedroom and instead had a picture of just the corner and not the two closets, large windows, or overall size of the room. I do not know how much Bruce had control over what pictured exactly the photographer took, he could have provided him a list of shots and that was it) so I took them myself and Bruce added them with no problems (I would like to think that I was not a difficult client but I may have been lol). It was the most nerve racking experience waiting for the home to sell and it seemed to take forever but in reality, we got a full priced offer and went into escrow after just 8 days. From there, I worked with Amber, the transaction coordinator to get all the inspections scheduled and additional documents and other tasks done. I had a very pleasant experience and would recommend using them to anyone selling their house. read more

From the moment Bruce gave me information about my home to the final closing today I was amazed at the care and ease of this process. The best experience I have had selling a home. Highly recommend. read more

This is a great company to work with. Bruce and Amy are a great team and very knowledgeable in the field. They helped with the purchase of our home in Natomas. Will definitely use them again and refer friends and family their way. read more

I heard about Golden State Realty through Agent Pronto. They have been wonderful to work with and have made the selling of our home seamless. Everyone should contact Golden State Realty for any of their home selling or buying needs. read more

Great group of people, professional, punctual and very knowledgeable! You won't be disappointed. I will be referring all my friends and family to this great team. read more

Amy and Bruce are exceptional. I recently sold my house and from start to finish it was a pleasure to work with them. They think outside the box and get amazing results. Every step of the way, they looked for my best interest. Amy and Bruce have a wealth of knowledge and they are very helpful in answering all my questions and getting results. Don't waste your time with other Realtors, if you want a smooth sale or if you are looking to buy a home, get the BEST, contact Amy and Bruce from Golden State Realty Group Inc. read more

STOP!!! LOOK NO FURTHER.... Golden State Realty Group is a full service Realty company that will meet all your needs...I can't imagine using anyone else in Sacramento! Golden State Realty Group is on their game with lots of experience, professionalism, and extraordinary customer experience. I will refer to them because I am confident they will take care of business!!!!!!! read more

I was lucky enough to work with the two owners, Amy and Bruce. They both were professional, courteous, kind, and aggressive enough to get the job done! The entire office worked well together, and they treated me like i was their only client. I went to them without a lender and they were able to find one for me and helped me through the process. By far Golden State Realty is one of the most Professional realtors I have had the pleasure of working with! Highly recommended!!! read more

We used Amy and her team to buy our first home back in March after what felt like forever looking. (We remodeled so I'm a little late on singing their praises) Amy is not only on top of everything, she follows through she gets stuff done so fast! (Like really really fast!) Everyone there is super knowledgable answered all our questions, the way Amy treated us we felt like her only client, which was nice after prior experiences with agents and trying to fight for a moment it was refreshing to see how much care Amy and her team put into us and our home. She was there with a little new home cleaning kit the day we got our keys which turned out to be a life saver several times ... "Do we have a screw driver?... Oh yes in the bucket from Amy! Oh and there's snacks in here!" Haha. Even at the title company Amy had all this helpful information in a binder for us and the lender stopped and said "Youre the most thorough agent I've ever seen, I just bought a house and didn't even think of half of that stuff" even seasoned professionals recognized how valuable Amy and her team are! Golden State answered all our many emails and questions even after we closed and everything was done we had other questions and they were so helpful! They genuinely care about clients and recently we received a wedding card from them! So sweet that several months later they remembered! It really is the little things that make you want to come back work with them again. I'd buy another house with them in a heart beat! read more