Very nice people. They really tried to accommodate you if you have an emergency situation.read more

Great job and the price was very reasonable for the work done! I would highly recommend for any…read morecarpet cleaning. The office was nice and very helpful.

The most astoundingly bad business experience I've had since moving to Red Bluff from Humboldt…read moreCounty (incidentally Humboldt is the Bad Business Capital of the Universe, IMO) in April. My bedroom carpet is filthy and I am very allergic to it. We had been dealing with George of Renue Carpet Care for weeks. It took him four days to return our initial call and my husband explained our situation. He said he could be out within the following few days. When the appointed day and time came, George never showed. My husband called, apparently George had written the address down incorrectly and didn't have enough time to give us a quote for cleaning the carpet in one room. We had to wait until the following Thursday. I decided to give the guy the benefit of the doubt, he had been recommended to me by my landlady so I toughed it out, pounded allergy medication at night just to make it through, and waited. On Thursday he called 15 minutes after he was supposed to be here to say he had "had a cancellation and could be there early" ...okay, fine, as long as he was coming, whatever, right? So, he shows up and literally barges in our front door with his cleaning equipment without introducing himself. My husband explains (again) that we simply need a quote before we decided. He quoted us $50 for the bedroom, which I felt was reasonable, and my husband and I agreed to pay out of pocket and have our landlady reimburse us. George wrote us an invoice...and then left. He was literally here for less than 90 seconds. He could have had our business that day, but instead called to my husband that he could be back the following Thursday at 9am as he drove away. Okay, so my husband says "see you at 9am on Thursday". We call at 8am on Thursday to confirm...no answer. 9 am rolls around and I'm not surprised that we have not seen or heard from George. Finally around 9:30 we hear from him...he said that since he did not hear from us and as such he didn't schedule our cleaning. Okay, so maybe this part was a genuine misunderstanding, but it smacks of someone who doesn't care about their business or their good name. As a former self-employed business woman, it was important to me to clarify and confirm appointment times with my clients. This guy clearly doesn't care. So, he said he could be here at 10:45, out of desperation we agree. And then he calls again 45 minutes later to say it will be several more hours yet. Sorry George, but this is downright ridiculous and a waste of several WEEKS of our time. Shame on us for letting you string us along. In this economy it astonishes me that any one can be so casual and unprofessional about their professional conduct.

I have used Renue to clean my carpets for several years now. George always does a fabulous job at a…read morereasonable rate.

When I contacted Martin about coming back again to redo the room that still had a smell, he offered…read moreto re clean it for free and worked with my schedule to come back. Thank you Martin!

He completed my carpet today. He did a great job, kept in touch with times and pricing and was on…read moretime. He did a wonderful job. It looks as good as new and it was filthy and had a spaghetti sauce stain you can't even tell where it was Definitely recommend

We have used Mike for many many years. He has done an incredible job with our carpets. I highly…read morerecommend him. He does his work with integrity, and is always on time. He's quality without the high price tag. I love that he responds to text pretty quickly, 530-244-6345.

Michael Martin is committed to my satisfaction. After a year of working with Mike, I would trust…read morehim with any cleaning. Thank you for great service.

John and Sean were on time, communicated well, were professional, reasonable, and just great guys…read more We have our carpeting cleaned every year. It's never been so well done, or smelled so nice. They even cleaned the baseboards! They get our top rating!

The general manager is very polite and communicates well. The staff is courteous. The value is…read morevery affordable. And the quality is crystal clean, my antique rug looks like new. Thank you !

Cost a bit when you're usually doing it yourself but well worth it! The two employees who were sent…read moreout were excellent; speedy & efficient, cordial & considerate, etc. I can't say enough about the great personalities they both have. Top notes work was done! Our carpet looks cleaner than it ever has and smells good, too! We will definitely use this service again

We used this company service couple days ago. We need to clean 4 bedroom , hallway and living room…read morecarpets.We have fully satisfied this company service especially Aiden technician who is the most polite and knows his job well, and completed job very well done. We recommended this company service to everyone whose needs the carpet cleaning service. Thank you