I had the pleasure of speaking with Kim at State Farm again today. I first spoke with her last…read moremonth, and she was so friendly, cheerful, and incredibly informative that I was very happy to speak with her again. Kim is truly wonderful to work with. She is extremely knowledgeable, patient, and thorough when explaining everything. She takes the time to go over all the details and makes sure you don't miss any discounts or savings you may qualify for. I truly appreciate her excellent customer service and the care she puts into helping her customers. Thank you, Kim, for making the entire experience so pleasant and easy. State Farm is very fortunate to have you!

Talked to Guiovana Rodriguez, she was professional delightful and the best service I have gotten at…read morethis agency in the 20+ years I have been with them. She was honest, and kind. If you call the agency ask for her.

I recently had to change my car insurance plan, and working with Robert Bonilla made the whole…read moreprocess so much easier than I expected. He was extremely helpful from start to finish and really took the stress out of everything. He took the time to walk me through all my options and made sure I understood what I was getting. Instead of just switching me over quickly, he actually explained the differences between plans and helped me choose what made the most sense for my situation and budget. That level of care really stood out to me. What I appreciated most was how responsive and patient he was. Anytime I had a question, he answered right away and never made me feel like I was asking too much. He made sure everything was handled smoothly, and the transition between plans was seamless. It is clear that Robert genuinely cares about his clients and wants to make sure they are taken care of. If you need help with insurance or are thinking about making a change, I highly recommend reaching out to him. Great service all around. thanks rob!

I was very pleased with a professionalism of this firm . They have explained to me how I can grow…read moremy wealth and secure my future so that me and my family are comfortable . My agent Maria was very knowledgeable and friendly , giving us all the time we needed to decide what we need !

Although I agree with the other poster, Blondell will remain our agent as long as I can get to her…read more Turnover is high and that is to be expected in this era. However, we were with another agent and left because we had an appointment and the agent twirled her hair with her fingers while looking out a window and day dreaming as we spoke. I was so angry that I wanted to spit. I had to leave the office for a breather, compose myself and then tell the agent that I felt we were an inconvenience and we bored her because of her position. Thanks to Blondell for restoring my faith in State Farm. Hopefully, Blondell can hire employees who want to be a part of the team.

Poor customer service. I was with Blondell's agency from 2001 to 2016. Back then the customer…read moreservice agents were great, friendly, professional and knowledgeably. Over the years, the office has had high turnover, resulting in poor, inadequate, rude service and untrained office workers. Eventually I had to transfer my policies to another agent. Blondell expertise as an insurance agent is commendable, however her staff is awful. Eventually, my mom transferred her policy out of Blondell's office also because of the untrained service received, resulting in terribly high rates.

When I am not running around town eating, enjoying a cup of coffee or simply relaxing, you will…read morefind me working at Acosta Insurance Group... I have been an insurance agent at Acosta for the past 22 years of my life... Pretty much all of my kid's life... I must say that we are a family at Acosta, the owner, Frank Acosta is an amazing family man and an honest, hard-working businessman. We are a full service boutique agency, we provide excellent customer service to our valued clients. I am grateful to God for having the opportunity to work in a healthy, cheerful, and family oriented environment. I plan to work at Acosta Insurance Group for as long as I am able to... Hopefully well into my old age...

June 2023 Doral, FL Lissy Morales is an exceptional…read moreinsurance agent who respects client privacy and ensures that all information is handled with confidentiality. She made sure that all our needs were met and was prompt in her service. We highly recommend Acosta Insurance and look forward to continuing to work with Lissy for our insurance needs!

Isabel is one of the best professional I have work with. She is very professional, very sweet and…read moretakes her time to explain everything with much detail. I highly recommend her.

Great company and very honest people. Richard is very…read morehelpful in getting what you need promptly so that you can be worry free!

An extremely professional organization. I appreciated the service and courtesy, Me. Vega treated me…read morewith. Thanks for all your assistance.

I schedule a meeting with Sean, this guy is a professional with much experience and helped me with…read moremy taxes situation, thank you!

Samantha was highly recommend by friends and after talking to her I can see why…read more She is very attentive and made me feel very comfortable . Her customer service is excellent.

Horrible representation of State Farm. I lasted 3 Months…read moreonly, i went back to progressive. The service was horrible, they charged me over $40 without an explanation, dishonest people in the end they took me $30 more,I waited 2 months for a refund since my "representative" never updated the address. Only Michelle was the decent person there. Never Ever again!!!!