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Goldens

5.0 (1 review)

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6 years ago

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H-E-B

H-E-B

3.8(13 reviews)
78.4 mi
$$

They overall do a good job. However I picked up my order today and not so much. I bought fresh…read morebaked croissants or so I thought. They were baked or packaged on 02/09 and end of life is 02/12/2026. There are 6 of them in the container that go bad tomorrow. Why would they even sell them at full price? I will throw most of them away tomorrow night and never be able to order them again. My other complaint is that if I order 6 cans of dog food, it is because I need 6 cans, not 4. Three dogs equals 6 cans. If you can't match the order, then explain that you don't have that much. I love the service. The people are fantastic. They just need to work on a lot of small issues.

Actually I would not even give it 1 star!! Customer service…read moreis greatly lacking! We went thru the Express that is 10 items or less and I have no problem with this rule as they call it. I also shop for my 95 year old mother who can in no way manage a cart so I put all the items for my self and her in one cart since I am also elderly and in no way could manage 2 carts at one time! My husband is usually accompanying me to help. He checks her items and I usually check ours - different accounts for different people but use one cart. They really use aggressive tactics when approaching you regarding this! I am no way breaking their so called rules as I don't go over 10 items at all! No sign anywhere you have to have 1 cart for each person! Really scary the way they approach you. Also witnessed them go over to a much elderly lady that was bagging her food as she went and the nasty girl ran over and proceeded to snatch her bags from her cart and just dump them back har cart tossed the bags aside suspended her order and told her to go to another register. So sad since the majority of people that shop there are elderly and should never ever be treated this way!!

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H-E-B - H-E-B store Partners at Lufkin remodel event

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H-E-B store Partners at Lufkin remodel event

Goldens - grocery - Updated July 2026

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