Friendly staff, super sanitary pool and area! I took my kid here to learn how to swim and ended up…read moreloving the experience so much that I started working here as an instructor! Hope to see y'all there!!!

From the owner: SafeSplash Swim School in Cool Springs serves families from Franklin, Brentwood, Spring Hill,…read moreNolensville, and Thompson's Station. Located in 37067, our dedicated indoor facility features a 92-degree pool and small 3:1 group lessons focused on water safety, confidence, and advanced stroke development.

I can't say enough good things about British Swim School!! I've loved their program for my 3 year…read moreold son. Wonderful staff and structured curriculum to teach survivor skills and have fun in the water. Classes as young as 3 months old to adults and are year round in a heated pool at an apartment complex in Franklin. I've been very impressed with their structured program and friendly, fun environment.

Bill Dumez who runs the British swim school I have known for years and our kids have grown up…read moretogether. I am so happy he decided to bring this program to our area so young children learn to be safe in a pool. Long ago, we had our 3 year old take swim lessons and yes, once on a vacation he fell in and due to the training it saved his life. I highly recommend the British swim school!

I absolutely love this place! The kids program here is amazing and the staff are so friendly. I…read morecould not recommend this place more. They have Pilates, swim classes and so much more. It is always so clean. This place has been my rock since moving here and being postpartum.

At first we liked this gym, but there are some serious problems they need to fix!…read more 1) They close the pool down in mid August! Yes, that's right. Middle of summer, and the pool is closed because they "can't find lifeguards, since they went back to school." But yet they still offer it as an amenity. So their "pool" is open from end of May to mid August...only 2 months of the year! 2) Even if you have a friend their and get the "monthly discount" for your membership, that only lasts a few months and then they hike the price up again! Total deception on the front end. 3) They let social media influencers film their videos right in the weight room...with us as the background. Seriously? Hopefully you're okay with unknowingly becoming famous (or infamous, if the influencers chooses to roast you for your technique or looks or something). We're switching gyms...hopefully they wake up and realize that we are paying customers and we actually matter.

I emailed this company at a verified contact and called them at their listed phone number and left…read morea voicemail. They never followed up with me to say they were too busy for lessons, and never called me back. If they can't follow up with client inquiries, I can only imagine how they are with teaching swimming. Going elsewhere.

What a disorganized company. Their website/app is very difficult to understand and the swim coaches…read moreadmit to it being hard to use. If they decide to reschedule any or all of your appointments, the management isn't good about entering them into the system. We were told we missed an appointment, when clearly the error was with the website/app not being changed properly. The swim coach texted me prior to our lesson, to say we missed our appointment and that she didn't have to squeeze us in somewhere else. She stated she has "things after work". My 5 year old was so upset because she wanted to swim and we were driving there to be there on time. At this point I'm done with this company. We will find a better program. Now let's discuss the actual lessons. This is not for kids who are comfortable in the water and need lessons to teach strokes. These coaches, spend lots of time having the kids blow bubbles in the water, go under water and other very basic things. I witnessed other lessons going on and there wasn't much actual swim instruction going on. My child had been learning freestyle in another program, prior to our move to this area, and this coach had to be told multiple times that my child needs help learning to breath on her side and kicking while doing the arms. We had one lesson where the coach didn't even get in the pool with my child. Instead she made her exit the pool and lay on the pool chairs so she could show her how to kick. The lesson program we came from (in Kentucky) was very organized and had lists that each level was working on. They had a program that each coach followed and you could see the kids advancing. Worden Aquatics did not have anything organized about these lessons. For $55 a lesson, I expected a lot more. I expected our lessons to not be moved around so much. I expected the coach to teach at the level my child needs. I also expected management to communicate properly with clients and actually book the lessons they say they will book. Instead you end up paying for lessons where the child isn't advancing in their skills or they botch the lesson time and refuse to reschedule or refund.

If you're considering this program but are nervous about watching your child struggle, I completely…read moreunderstand. It isn't easy. There are moments that tug at your heart, but what would be even harder is knowing my child could struggle in the water when I'm not there to help. The potential consequences of that are unthinkable, and that's exactly why this program is so important. Our daughter has only been in lessons for a week and a half, and the progress she's made is incredible. She's very strong-willed, and Mr. Sweetman has done an amazing job of being firm while also being kind, patient, and encouraging. The kids quickly learn that he and his team have high expectations, but they also know they are genuinely cared for and loved. Our son also completed this program over several summers, and the transformation has been amazing. He used to refuse to even put his face in the water, and now he's incredibly confident, loves swimming, and is so comfortable in the water. We are beyond grateful for Mr. Sweetman and his entire team. They pour so much time, patience, and heart into teaching these kids life-saving skills, and we couldn't recommend them more. Thank you for all you do for our family and so many others!

I have an 18 month old and the first week we went he started floating on his back! The first few…read moredays they put him in a life jacket to help him get the hang of it and I've never seen him so relaxed with water in his hair. Then eventually he was able to not use any floaters and float on his back! We ended up going a second week and by the end of the second week, he went down the slide and floated for a long time. There are multiple instructors that keep an eye on the kids so that is reassuring.

My daughter changed to Excel in March of 2025 when she was going into her Junior year in High…read moreSchool. She had been on another team since she was 8 years old. She has absolutely excelled under the guidance of Coach Andreaa in Gallatin and the other coaches!

old, outdated facility With lifeguards blasting music during practices. expensive: Excessive fees…read moreand policies regarding cancellation regardless of situation (i.e. health related).

Predatory business practice…read more Do not let your college kids sign up for this service. The website does not allow you to cancel and they say you have to come in person. I told the woman on the phone that all of my kids were out of state and they couldn't come to cancel in person. She said that is the policy. I said that they stopped using it on Aug 2nd, but they charged me again on Aug 15th. I asked for the manager's email to email my cancellation. This was ignored. I sent another email which was ignored. We had to cancel the card that was setup to pay because they still have our account listed as active and we will not let them steal our money again.

Great variety of classes! Super sweet people!! I wish we had a Y closer to me! Great environmentread more

The wait is long, food is decent, but amazing pool! We had to wait 2 years to get a membership, and…read morenow you have to wait even longer! The food is a hit or miss. Salads are a miss, tenders are a hit. The pool is amazing! The high dive is fun, but the best part is that every 50 minutes, for 10 minutes, all the children have to leave! The tennis courts are great as well and the instructors are great.

The food here is actually pretty good but the pool has so many rules it's ridiculous. The life…read moreguards seem to be on a power trip and love the opportunity to blow those whistles. Thank goodness we are Richland Country Club members who only have to be here for one month. They are also extremely inconsistent on their absurd rules. My 4 year old is just now getting comfortable jumping off the diving board but likes someone to be floating close by in the deep end to help her swim back to the side after jumping - well the blew on the whistle so aggressively AFTER she jumped in although I had been waiting for her to jump for about 3 minutes that she cried. What else did they think I was doing talking to her with words of encouragement down below ?! They have a beach entry toddler pool that I've never once seen anyone else in where I like to put a pool chair as my child plays. I've done this for about 5 days now and someone just came up to me and said they don't allow furniture in the pool... umm does a crummy plastic pool chair count as "furniture" ? Also, a few days ago it started thundering so they "shut the pool down" for 30 minutes. Well I left our pool bag out on a table not thinking it was completely necessary to pack all the way up and just used it as a break for a snack. Well after the first 30 minutes were up and there was still some distant thunder I decided we should just pack up and go home. So I walked back to the pool to grab our stuff and was again aggressively whistled at. It was embarrassing and angered me. For those of us that are new maybe you should explain that you need to pack up everything you had out by the pool when the guards here some mysterious thinner even though the sky is blue Only giving 2 stars because they have decent food for a less than decent PRIVATE swimming pool

They would not help us. We went to another urgent care in Hendersonville. Sign states they take…read morewalk ins but they didn't for us on March 4th 2926 in the afternoon.

The parking attendant with the beard here has the WORST attitude every single time I come here…read more Outright rude, disrespectful, often screaming at times for no reason, even with small kids in the car. Will not be coming back as I don't want my children anywhere near someone so unhinged.

Our musical theatre loving child had such a poor experience with Act Too Players that he is…read morequestioning if he wants to continue participating in theatre productions at all. As others have mentioned the instructors are often yelling and show lack of care for young performers/their skills/feelings (they don't even bother learning kids' names and rather address them by the roles they are playing). Forget supportive and understanding environment- not here! The audition process is a joke and is not based on kids abilities. If your kid is looking to learn new skills/become more confident that's not a place for you either! Very disappointing experience overall!

Regrettably, our ten-year old daughter's experience with the Act Too camp in the July 2024 in…read moreFranklin, TN was NOT positive. Therefore, we cannot recommend that other parents entrust their children or their family's money to this organization. When my wife voiced our concerns after our daughter was truly reluctant to continue at the camp after just two days, we received the reply posted below from Sondra, which placed the blame back on our child. Suffice it to say, we were very disappointed. And we were rather incensed that the seemingly admitted/acknowledged loud tone of voice repeatedly directed towards our child (as well as the child of family friends' who also signed up to be a student/camper) was excused away as being necessary to "project our voices to be heard" to "move 40 kids on a stage". Really? Seriously? It's not a license to yell at kids. We were looking for a fun, fulfilling, challenging event for our daughter to continue her growth during the summer break. Such was not our experience with Act Too. EMAIL REPLY DATED July 10, 2024: Thank you for the email and we are sorry that [REDACTED] will not be completing the week with us. Honestly, in 22 years of doing these camps, we have never had anyone complain about our space. We give the kids several breaks, but we are a training program and we do dance them as well. The floors we have are dance floors and have a bounce to them to prevent injuries. I'm sorry to hear that she was hurting. Ms. Erica is an excellent teacher and works very hard at having the children feel successful. I'm sorry to hear the she was scared of Ms. Erica- needless to say we are not in the business of scaring children. We want them to love musical theatre. Camp should be fun, but with a musical theatre camp there is work expected as well. Trying to move around 40 kids on a stage can be challenging and at times we all have to project our voices to be heard. I do hope that you both have a wonderful rest of your summer and she will be missed. Because we had a long waiting list for this camp and we cannot replace her spot, we will not be able to give you a refund. Best, Sondra