Received a letter for my son, have no idea what it's about, just a time and date, no mention of where to go, rang for some info the very rude reception lady said she would find out and ring back, well 6 days later nothing, so I ring again, same lady, said the same thing so just told her to cancel the appointment as I have no idea about information, terrible service for a first time parent, glad to say never been there and never will. What a mess about!! read more