Ever since I found out that Club Champion came to Virginia Beach, I was very anxious to see what it…read morewas all about. I am a daily listener to Sirius XM's PGA station and would constantly hear about "Club Champion" and GET FITTED! Well with a "not so great" fitting in the past (different company all together), I decided to make a visit when they first opened. When I found out that Cyndi Carlson came over as a master fitter, I was excited as I have several of my personal clients that referred me to her in the past at a different location. After about a year since the Virginia Beach location opened and having a true battle with my previously fitted clubs, it was time to get serious and so I made my appointment to fit my irons with Cyndi on 5-12-20 Upon arrival to the location, I followed the sign that was on the door to respect the COVID-19 rules and she offered me to sit and wait in the waiting area or in my car as she was wrapping up a fitting before my arrival. I was in no rush so I decided to wait inside as we all respected the social distancing (it was only 3 of us). I took the time to absorb the place, the vibe, the products, and hinted to her not to rush the other client. After about a 15 minute (very relaxed wait), it was my turn!!! She started off by allowing me to warm up and do what I needed to do while she cleaned and disinfected everything that would be touched which was very nice. She then asked me of my concerns, what was going on, etc. After a brief summary and her explaining the difference of what I was about to experience, I was ready to fire away. I started with some warm up swings as she was calmly getting a feel of things and then it was go time. The six iron of my own set came out and it was nothing but constant communication thereafter. I truly felt like she enjoyed trying to figure out my swing of power, recovering from a back injury, a poorly fitted set previously that changed my "swing" to compensate to the clubs...etc etc, but she was dialing it in like a true expert. Once we found the shaft and head, we had a battle of the two prospects until the clear winner emerged (which didn't take long) and then it was the grips. All of it was eye opening. We then went to the build order and finally the cost. She did an amazing Job breaking it all down as to why it was what it was going to be and made it a no pressure situation to buy or not. What it came down to was that walking out and not following through would have done myself a dis-service and wouldn't truly see the results of what we just did nor inherit the benefits of being a Club Champion member! I contacted the wife and pulled the trigger! I was very nervous because it was a bit of money straight up but I was very confident that when I receive these clubs, I will be able to hit my shots the way I always envisioned them to go. Only problem I will have now is that I feel I will have to change my distances and adjust to that because I will clearly be 20 yards longer on every club I previously hit. A GREAT PROBLEM! Cyndi, Club Champion and this experience was truly amazing. I wish I could work here and learn the trade as the feeling of seeing what just happened has to be a rewarding feeling. I will totally refer my golf buddies or anyone interested in the game to come here as they have no idea what they are missing...or maybe not so I can keep my advantage on them (hehehe). Great Job!!

The place is by appointment only. Caleb met me at the door and offered to take my golf clubs inside…read moreif I needed to drop them off at the front door. I had been concerned about finding parking, having never been there before, so I called whileI was on my way. However, parking was not difficult, so I didn't need to do this. It was nice that he offered. I mean what if it was raining, cold and windy, or snowing? Caleb said that their busiest time of year is in late fall through winter. I did a long game club fitting and about 2.5 hours was allotted for the time of our appointment. It ended up being about 100 swings which became physically tiring. They have water on site and snacks that are complimentary. I suggest you bring a personal fan as that would help to cool off during your breaks between swings. They keep the office at 70F, but swinging a golf club for 2 hours can get warm. Caleb was very friendly and informative. We tried out about 6-8 different shafts and about 5 club heads until the right combination/match was found. He talked me through the pros and cons of the changes he was making. He also used the software from Trackman to analyze swing speed, ball speed, carry distance, estimated landing distance, and shock value ratio. The session ended up with choices to be made about what to upgrade. He provided the breakdown of the costs involved and how shipping is handled, etc. He stated he keeps all the information in his computer system so decisions can be mulled over, revisited, or revised it if you decide to come back in for another visit fresh and not tired. Trying out multiple products gets tiring so don't feel you have to make up your mind immediately... you are not in a high pressure sales gimmick. I intend to return for a putter analysis.

Can this store continue to sink to a new customer service level low? The answer is YES!…read more This afternoon as I went in trash littered the entire entry way. Also leaves were just inside the door. My son absolutely loves their products and wanted new shorts. Since he is hard to size with being so thin it's never easy. A staffer did approach me to assist which was really great! But that's where their service sunk to a new low level. With three to four staff in the store I would have expected help. Especially when I asked a few times on specific sizing. The young staff did nothing except congregate and chat. At one point customers they knew came in and more chat!!! No help for me so I left. I have given this store so many tries. It's super convenient to my home and I keep coming back to only get abused again. No more. I will not give them a 2 because the store was overall neat and branded products are fantastic! But that's where it ends. Service is a big fat 0.

Tee shirt I purchased 6/9/23 and worn once. Hole in underarm may have been there when I bought the…read moreshirt, or it was bad quality and wore a hole after one day. Tried to return 6/11/23 and was told since the tags were removed they would not refund or exchange. I guess they get enough business they do not need mine anymore.

This is our go to Nike store. Staff is so so nice and knowledgeable. It's very pretty inside and…read moreclean as well. Never have had issues with long wait lines to check out or to get shoes sizes.

Great addition to the shopping at town center! Finally decided to pay this Nike a visit…read more It is a regular store, quite different from the Nike outlet in Norfolk. Not as many clothing items and all are at regular, full price. They have a nice array of shoes as well. I was greeted by multiple employees and got the help I needed from Tray. Since this is a regular store, they do not accept returns from the Nike outlet store, so keep that in consideration.

The best! I have being wearing their leggings for over 8 years! Great customer service! Their…read moreleggings are worth the price for sure. See why below. This store is great. They were all so helpful. I do wish they had more colors and sizes in store, but you can always buy online. So sometimes I try on in store and buy online. They have so many cute bras, and tops to go with the leggings. I do wish they had plus size items, or bras in a bigger size at-least. I want to look cute too, top to bottom, just not the bottom Did you know they hem for free? Back their product? Get a hole in it, they will repair it. They have a military discount. Thank you lululemon for great customer service and backing your product

Ok I admit that just 4 years ago I had no idea who this company was. Fast forward to two teens, one…read morefemale and one male. I'm very aware of their pricey, but super quality brand. I have shopped stores from coast to coast. The location is somewhat newer for Virginia Beach Town Center. Parking is free off street or nearby parking garages. The area outside has always been tidy. I have probably shopped with my kids around a dozen times. So I will compile experiences which are similar. The styles and designs are for a younger demographic that is a slimmer weight. They have athletic and dressier items. The company roots are in athletic clothing. The products are approximately 90% women, 10% men. So I'm out on the skimmer category. But really any age can enjoy their clothing. They are pricey, make no mistake. A single legging for ladies runs in the $100 neighborhood. For men the same with pants. They do have a sales rack to check. It's often slim pickings. Service 100% always 5 star. The staff is trained well and will bend over backwards to be helpful to customers. Also always super friendly and attentive. I have to admit they are trained to sell too! So you may be browsing and make a purchase. The store is always 100% 5 star clean and organized. The staff has very tight control over the the tidiness of the floor, changing area and checkout. Products and quality always 100% 5 star. LuLulemon makes it a company policy to bring quality to what they make. They also stand begins with a unheard of return policy of no receipt required and limited warranty period. Who else does this? Well I can't name another clothing retailer. My scorecard is a perfect 5 and of course we will continue to shop this clothing chain.

Looking for a Foot Locker that's not mobbed like Lynnhaven? This should be considered. The only…read moreissue is the limitation of inventory, it's much smaller. Parking is very easy at this mall which is a bonus. The store is directly in the center of the mall across from Toll House Cookies. Over the Summer we have looked here, but never found sizing etc. However, all the displays are tidy...yes outdated a bit to. The store is clean and presents well. Customer service has been terrific when trying on shoes as well. Five pair of shoes were purchased, but all were from the Lynnhaven store due to sizing/style limitations. I would recommend giving them a try, especially if you are in the area any way. They may have limitations on sizing/styles, but the customer service makes up for it. More like a 3.5, but I can't quite get them to a 4.

Small store, but the employees are super kind and helpful. I usually come in to check out the…read morewomen's clearance shoes that have prices ranging from $60-$100. Nice, small selection though they don't have many sizes in those clearance shoes. Employees let me try on a similar shoe in my size to at least see how it looked --helpful but defeats my purpose of a budget. I don't come here much, just peek my head in every now and again.

They were so accommodating with the best customer service. I left there completely satisfied. I…read morehighly recommend them.

When you want to use a service that treats its customers like they appreciate them, and you want…read morequality service that is reasonable, this is where you need to go! An old school welding shop that can handle any order large or small and cares about their customers above all else!

Okay, but not really my cup of tea: I went to a local store to look for old school military-grade…read morehiking gear the ilk of like my CO father used to have and bring home. There were no old school Army fatigue pants, no jungle boots, no strong leather duty belts. Instead they had knock off cargo pants that lacked the double stitching or buttons and cost double what they should, regular hiking shoes at double the cost, no canteens and the staff didn't seem interested in helping or even knowledgeable about what certain things were. I prefer Army Navy stores where there are real vets who know what you are talking about when you ask for something, are happy to help, have lots of inventory, and have actual real MREs, real steel canteens for long hikes, real camo tens and rucksacks. They're ok for some superficial stuff but not what I was hoping for.

I went to 5.11 today for some gear for my first responder kit. The staff was friendly and…read morehelpful. I believe the "boss/manager" was out on the floor assisting her coworkers set up merchandise. That's a sign of a true leader and they all had great personalities and worked well together. The selection was quite good and value wasn't bad considering the high quality of 5.11 products. I highly recommend 5.11 for first responders or avid hikers.

I was in and out at this location 3 days after Christmas so that might explain why they were low on…read moreinventory. I was lucky to find my size in the deck shoes I needed. The store is large and nice and open. The parking is ample. The cashier was nice and fast. Hopefully inventory increases.

We had a product fail and we were so pleased with the customer service we received at this…read morelocation. Kudos to all who helped resolve the situation. We'll be back.