Mike was great. Calm, great driver, did EVERYTHING right for my wedding. Thanks, Mike. Chrisread more

Great service and a great price. I highly recommend Royalty Limo. They were prompt and the driver…read morewas great.

Oh my goodness! Hands down the BEST service I have ever received. Consistent communication via text…read morefrom both the drivers and owner everyday. Every driver was polite, on time and prompt. Truly appreciated - Thank you, Thank you THANK YOU! (From Dallas Tx, we used this company for 3 days for hotel pick up and convention dropped off, 11 players and 3 coaches during a volleyball tournament, with return trips - no easy task but the service ran smoothly)

I booked easy way limo for my wedding. The owner was a pleasure to work with. The driver we had was…read morerespectful and very accommodating to my wedding party! Would definitely book again!

Synopsis: Our terse morning driver was bleeding from the head & yelled at members or our wedding…read moreparty regarding payment. Our evening driver threatened to leave our remaining guests, wedding party, bride & groom because he did not read the schedule provided by our wedding planner & AGAIN thought he had not been paid when he had. I am giving 1 star for the clean & pretty trolley, but the humans involved made for an honestly terrible overall experience. I would NEVER recommend Cloud9 for an important event. Our major issue with Cloud9 was attempting to pay them, despite a contract & down payment from us. They make prepaying quite inconvenient, so we figured with everything else going on, no big deal we will hand them a card on the day. We tried to do this, however, they had no way to accept payment, were not able to process the apple card & therefore wanted to take pictures of our credit card & IDs (uncomfortable). They then demanded a different card, which we provided. However since we had now provided my Father in Laws card & the ID was my husbands, they had a melt down about this as well instead of calming solving it. They angrily called our wedding planner incessantly. Yelled at members of our wedding party, including the groom, during photos. After this was "resolved" & paid (keeping in mind that they are walking away with digital images of our IDs & credit cards..) this information was not communicated with our evening driver, who was AGAIN demanding payment from my Father in Law in front of a trolley full of guests. The driver even THREATENED TO LEAVE our remaining guests, wedding party, bride & groom because he thought he had not been paid when he had & he ALSO had our scheduled times wrong. My Father in Law had to pull up his account statement & show it to the driver in order for him to take us home AT THE CONTRACTED & PAID FOR TIME. Our venue closed at 12, we scheduled our additional two hour time (for MORE MONEY, a part of our signed contract from months before the wedding) from 10:15-12:15. The driver insisted that we should have been back at the hotel by 12 & again threatened to leave. All of this, coupled with an unfriendly, bleeding morning driver leads me to this review. The trolley itself was beautiful, it is a shame that it was absolutely ruined by our experience with Cloud9 employees. Do NOT entrust them with any important events. Additional: 1. Including a screenshot of the "payment options" sent to us, with no "easy and fast online pre-pay" option. The FIRST card provided was given WITH a matching ID. Your company was unable to process this apple card due to outdated & lacking payment processing options. Therefore in the scramble of our wedding day, we provided a NEW card for YOUR convenience & did not update the ID that had previously been given. 2. These raised voice conversations occurred outside of the trolley and/or when no music was playing at all. It did not "come across as yelling" it was raised voice, aggressive yelling. 3. We informed the driver of the blood on his head. He was unconcerned & did not attend to the situation. Regardless of why or how this injury occurred, I consider in unacceptable to have uncovered blood at my wedding or in any other public or professional setting. Calls were in fact placed to our coordinator & our driver DID threaten to leave. You were not there. I was.

Do not hire this company! Absolutely rude drivers and management. We hired Cloud 9 to drive our…read morewedding party around for pictures, to the venue, and then to come back in the evening and shuttle people back to the hotel. First, they refused to accept my Apple credit card because it doesn't have numbers on it (for security). The only way they would accept payment the day of was with a photograph of your ID and credit card, or cash. Really? You can't process a credit card without me giving a sketchy driver a photo of my ID and credit card? We came up with another credit card after having our wedding rudely interrupted by the driver and thought it was fine. Fast forward to the evening of the wedding. Cloud9 proceeded to call our wedding planner incessantly saying we hadn't paid them. At the end of the night, when the trolley was meant to shuttle our guests back to the hotel, we were told that we hadn't paid and they were leaving without us. On top of that they got the timing of the shuttle service wrong and tried to rush us out of the venue early. Not something you want to have to deal with on your wedding day! We finally got to the driver and showed him the charge on our credit card... they had been paid all along and made a giant fiasco out of nothing because they were greedy and impatient. Please, anyone planning a wedding, do not give a penny to these people--there are many better options out there run by much better people!

We are extremely grateful for the support we received from Dawn and Len while planning our very…read morefirst Disney Cruise. They were absolutely amazing in guiding us through the entire process and providing all the helpful information we needed along the way. Their communication was always prompt, professional, and incredibly friendly, which made the planning experience smooth and stress free. They truly went above and beyond to make sure we felt prepared and excited for our trip. We had a wonderful experience and will definitely be returning to them for our next Disney adventure!

Amazing Ride with Windy City Luxury Limo!…read more I recently booked a ride with Windy City Luxury Limo, and the experience exceeded all my expectations! From start to finish, everything was professional, smooth, and luxurious. The pickup was on time, and the vehicle--a 2025 Lincoln Navigator--was absolutely stunning. It was spotless, comfortable, and packed with premium features that made the ride feel first-class. The spacious interior and smooth ride made it perfect for both business travel and special occasions. Our chauffeur was courteous, knowledgeable about the area, and made sure we arrived safely and on schedule. Communication was clear throughout the whole process, which made booking and riding stress-free. I highly recommend Windy City Luxury Limo to anyone looking for top-notch service and a luxury transportation experience. I'll definitely be using them again!

Captain George, is quite a character and gives the best tours of the Chicago area. You won't find…read moreanother like it....riding around Chicago in a restored and refurbished for tours, fire truck is the way to do it! Capt. George is a retired Chicago Fire Captain and has a different view of Chicago than you will get on any other tour.

We took a group on the tour during a Convention. What a riot - we all had the best time! Fun &…read moreinformative tour with lots of unique perks: both guides were actual firemen, the antique firetruck, and the dalmatian (being trained as a service dog). Can't believe how Captain George could drive and talk at the same time, but he gave a great tour as we went through the busy city streets.

Wow. Great reviews from 14 years back. Sure has gone downhill. Constant no-shows, always packed…read more(due to consistent no-shows), flat tires, stalled in the middle of lakeshore drive, and when you call the CTA they can't even tell you where the bus is located or if it will really come. With the Obama library set to open soon, I'm really not sure what they're going to do...

I promise, this is my second and last review for bus routes but as a good Hyde Parker I had to do…read moremy CTA crush - #2. It's just so unbelievably convenient!!! Unlike the #6 which is always over-crowded and a million light years from my place, the number 2 has the good taste of always offering seats and drops me off 2 blocks away from my cozy home. I am totally in love. And hope that the wicked CTA will never put an end to our wonderful story...

Not sure why this team has not received more reviews.....or more positive reviews for that matter,…read morebecause they are absolutely amazing. I have been using Lakeview Limousine for over 6 years. My wife and I used to live in Logan Square, but now live out in the far western suburbs. We still rely on them for transportation to and from the airport, and I could not imagine using anyone else. There's something about seeing a familiar face when you come home that makes the ride more comfortable. The staff is great for conversation, and respectful if you just want to keep quiet and relax. Cars are always new, clean, and set to the perfect temperature whether winter or summer. Reservations are easy to complete via the website, or if last minute, done over the phone in less than 2 minutes. They are ALWAYS at least 15 minutes early when picking you up, and easy to reach for pickup upon your arrival at the airports. There is only one negative experience I had, but I will not allow it to reflect on my rating as it was quickly squashed. My wife and I needed transportation to the city from the burbs and figured it would cost less for a car service versus uber black car due to surge pricing. While we were correct, our experience with a driver we had never seen before was not a good one. I explained everything to Christian and he took care of it. I was not responsible for the ride, and I have not seen that driver again. Top notch customer service. I would absolutely recommend Lakeview Limo to anyone looking for a classy ride complimented by stellar customer service.

I had a horrible experience with this place. When I spoke to one of the employees on the phone,…read morehis customer service skills were seriously lacking, leading me to question whether or not I wanted to use their services. Also, they require you to make a copy (front and back) of your credit card to book, which seems a little odd to me. I mulled this over for a while, trying to decide whether my reservations about using the service overrode the deal they were giving us. I was just getting ready to send them the contract when I received an email stating that my reservation was cancelled and someone else had taken the reservation. I was informed that their services were for "those who actually intended to pay for it". Overall, the man, Christian, was very rude and not helpful at all. I would definitely look elsewhere before I used their services.