Embroidery Professionals does highly talented and skilled work. The owner spends time making sure…read morethe item is completed exactly as desired. She made a custom Christmas stocking for a friend and delighted the entire family!

I ordered some baseball hates from Embroidery Professions. They helped with the design and helped…read moreme choose the best material and color for my needs. They delivered ahead of schedule, and the hats were amazing. Everyone was thrilled with the high quality. I enjoyed working with Jodell and will definitely order from Embroidery Professions again!

Very crowded inside. It's a mish mash of crafts, but the emphasis does seem to be on cross stitch…read more Patterns are not easy to browse as most are in baskets and you have to thumb through individually. No one seemed willing to help find a specific pattern except to say "over there" Need to ask for help with fabric instead of just browsing. We left without buying because it was just too much Hassel to get all of the components for a project.

I was disappointed at the lack of response vis-a-vis a return phone call after I inquired about…read morediscontinued stock. I wound up going online and finding the materials myself.

Fireside Books in Monroe, Wisconsin, is a little treasure. Owner Kathi Spaeth offers a wonderful…read moreassortment of current, recent and vintage/collectible books in all subject areas. She is a gifted craftsperson; a quilter, rugmaker and fiber artist who also teaches at some regional and national craft schools. Her shop is charming and cozy and a perfect place to spend a few hours browsing the book selection and chatting with one of the most interesting and engaging shopkeepers you'll ever meet.

I absolutely adore these guys. I am a returning customer. Print quality, responsiveness, shipping…read morespeed, and fair pricing all exceed my expectations every time. They also accommodated a small request and didn't charge extra as another printer had when nickle and diming me. I wish I could keep Print Salon all to myself, but need to spread the good word too! Will 100% return as a customer.

Picture Salon had been printing my fine art photography since I started over ten years ago. I have…read morenever had a complaint. They are knowledgeable, professional, and friendly. I have recommended them to anyone needing like services. I cannot rave enough over them!!!

I saw this cute little shop when I was waiting for a friend to go to Genisa Wine Bar for dinner but…read morejust recently went in to look and am so glad I did! They have home decor, stationary, kitchen items, and greeting cards. The space the store occupies is beautiful. The staff are very friendly and I would say the prices are mid range--what I would expect for a locally owned business. I have been back since my first trip and will definitely go back again! It's wonderful to see new shops popping up downtown.

Such a fun shop with gifts for others or gifts for yourself. The card selection is excellent and…read moresuch great service!

Thankful for a yarn store closer to Janesville after having to drive to Madison for to long. A…read moresmall business owner doing it all on her own. Can't wait to see where she goes (hopefully stays close by lol) her hours can be funky but check facebook. Great selection of yarns. At a "normal" price for what you're buying. Which for me the value of that is huge cause I'm saving driving and shipping. The shop owner was so sweet and truly just has a love for the craft and wanting to bring the community together. So happy

Last 2 times I've tried to go there it's been closed during regular business hours. No sign…read morenothing. It's out of the way, I d make sure to call before driving out there

I went to Vera's last weekend with my mom and sisters -- we had a great experience! Making an…read moreappointment was easy. The store is really pretty, and we were warmly greeted when we checked in. Their dressing rooms are nice sized and feel really private. Lydia was our consultant and she couldn't have been better! She started by asking me to describe what I liked, and she was able to put that into bridal terms. She was patient with my family picking our different options and she brought me some fantastic picks (including the dress I ended up falling for!). She brought me dresses under my budget too, which I really appreciated. She wasn't pushy at all. Vera herself even came in to say hi and brought me an option! Lydia was sweet, fun to work with, and asked me the right questions when I was torn between two options. I didn't feel rushed and was able to take my time going back and forth between two dresses. Overall, I had a great experience at Vera's and would highly recommend it!

As many people do, I was looking forward to shopping for my dream wedding dress but left feeling…read morejust okay after my experience. Vera's is such an iconic spot that I had fairly high expectations but looking back felt neutral about my visit there. The store itself was clean and appeared to have numerous dresses in stock and were a variety of styles. After checking in we were taken back to a ready room where my bridal party was able to comfortably fit. My consult was polite but I'm not sure she understood my style. It felt like each dress I tried on was a hard sales pitch as to why that dress was "the one" rather than allowing my feedback to guide the dress selections. Then when it came time to ordering the size of the dress, I was shocked to see how poorly measured I was and that the staff member did not answer my questions when I had hesitations about the size she had chosen. I left feeling meh and anxious about my dress and feeling more like I had been pressured into the purchase than I cared to feel. Which is not a fun feeling after spending a large amount of money. After purchasing the dress, the list of tailor recommendations were horrible and thankfully I found someone not on the list. Overall I'm not sure I would go back there again for my dress.

Been a customer for 4 years. Very disappointed with where their service has gone. Emailed a week…read moreago about confirming a design for a plaque I order every year, got sent the wrong one, and then got ghosted -- even after multiple follow-ups on different days -- when asking if they could update it. Called their office after the unsuccessful follow-ups, and their response was "Did they not send it to you?". Claimed they would get right on it and they still didn't. Called again 2 days later and they *finally* got to it later that day. Upon pickup, the award was made on completely different and more expensive material than we had ordered in the past. Seemed like they scrambled to get this together. Going elsewhere for future purchases.

This place does great work but has the strangest pricing system. There is an $18 minimum. One…read moreplate to engrave costs $18. That is strange but they do good work. The bigger problem is that they are not upfront about costs. Thought it was going to cost $20 but then it cost $40. No call, no heads up. When I asked about this, they said I should have done it differently. Had I known, I would have. Great work, not such good customer respect.