Deland Manor offers the best of care for my mom. The owners, Myra and Dennis, came to our home and…read moremet with mom, got to know her and to see how ambulatory she was. They accurately assessed her level of needed assistance.The Deland Manor staff are patient and kind, even though they have to answer her questions over and over and over. We know our mom is correctly given her medicine multiple times a day, and a doctor even comes to the home once a week and checks on her. Everything she needs from PT, church activities, entertainment, crafts, you name it, can be done in house. I highly recommend Deland Manor Assisted Living for anyone who is in the position of having to put a loved one in a home.

It's such a hard decision to have your loved one move to an assisted living facility. You worry…read moreabout so many things. I looked into at least a dozen ALFs. I chose DeLand Manor Assisted Living. From the first moment we stepped inside we were cared for. The owners, Myra and Dennis Javier, are dedicated, educated, compassionate people. The staff all share their passion for caring and safety. My husband was in their capable hands. My worries were eased. The big smile on my husband's face is because we came inside from a walk and he saw Dennis there to greet him. The staff helps in dressing, grooming, bathing and feeding...all given with kindness and patience. We have come to love the good people at DeLand Manor. I recommend their facility and bestow five stars.

Decayed building with filthy carpet, regular sewage backups, leaks, mold, cracks in the wall…read more Another Surfside building in the making. Good, dependable, devoted employees are treated disrespectfully and dismissed with no just cause. A few bad apples there think they're the almighty. Avoid as an employee or perspective resident from a person with reliable knowledge.

I don't even know where to begin. The facility is beautiful and the lower…read morelevel staff are very good. The management is totally horrible and has completely changed at least 4 times in the 3 years my husband has been there. I will also tell you to NOT put your loved one here. They will try to convince you that this place is wonderful and there are really nice things about it but management has never known how to run this facility and they cannot get it right. When I did live within an hour drive I was never actually able to speak to anyone in charge business or nursing staff. Now I call them and never know if I will get to talk to anyone or if I do I don't know who they are and how they relate to my husbands care. Several times when I did talk to someone I was able to get them to agree to call​ me at least once a month to tell me how he is doing. When I call them I get put into a mailbox usually already full and cannot leave a message. I moved out of the state and have been reluctant to move him because it is very hard on dementia patients. I have moved him several times before putting him in GV and saw how it affects him. Changes are not something they understand or easily accept. I would NEVER recommend this facility to anyone. If you do try to place your loved on there you will be charged a 'placement fee' up front which is non-refundable. So if say in 3 months you see how bad it is you have lost yourupfront​t fee. For me to get him in there I paid about $6,000. They have always added fees for anything they can such as med fees. That is a charge for giving them their pills. $100 a month. My husband has nursing care insurance so the Insurance company pays the invoices. The invoice should be faxed to them on the​ first of the month for the care given the previous month. Then they process it and mail the check within 10 to 15 days of receiving the invoice. Most months I call or email GV a reminder on the 1st they then lie and say it was done when it was not. Sometimes they did not send the invoice until the 15 or 20 of the month and even once did not invoice until the first of the second month. I was foolish enough to pay the invoice out of my pocket before the insurance company got the invoice. Several times I was waiting for 5 to 10 thousand dollars to be invoiced by GV so I could be reimbursed. Finally,​ I quit, now I send them the check the day my bank receives the check from the insurance company, and I send them the exact amount I receive from the insurance company which is determined by the invoice they receive from GV. GV has been sloppy enough to try to pass off a carbon copy of a previous invoice and just change the date or they will send the invoice without a proper signature​. The insurance company will not send the funds for an improper or half filled out invoice. GV handles these invoices like a grade school project. I know this is hard to follow so suffice it to say I would never​ put a loved one in GV if I had it to do over again. Right now I am going to look for a place to put him closer to me so I can actually go see him without a 12 hour drive. The whole experience has been a nightmare.

I have been looking at Woodland for years for my inlaws. Now its just my Mother in Law. I have…read morevisited many times this year, have talked to residence, I know one person in mangement. I have never popped in that it didnt smell clean, I can see its clean, the people are happy, and the meals I have had were very good. My Mother in Law is moving in next month and we couldnt be happier. Its a safe and well maintained place. I have been in them all around this area, and its the best for independant living that I see, for a senisble price monthly.

Many residents gossip behind other residents backs, ask for cigarettes, cokes, and personal…read moreinformation; such as where you were born, age, marital status, and more. You are not emotionally safe there. All the staff will do is tell you to find another place to live or tell you to let them give you meds or to take your food to your room. The bullying, gossip, and mean behavior just continue. They don't always remember to give you your meds or are late. The residents and some of the staffs' behavior is intentional. But the management doesn't care.

They don't care. Women walk around in dirty diapers. Residents steal b soda and milk in b the…read moredining room. These mean girls and cc queen bees are just older versions of mean girls. The receptionists don't answer the phone. The vans break down. The air conditioner in my apartment broke twice. If you help other b residents, with household chores or laundry or show one how tonget medicsid so b she can het help payong for her insulin, you di not matter. You are not one in Christ's love there.

My husband and I moved here from the Villages. We love it...all the activities, meal choices and…read morelong term care quality for my husband. So glad we came when we could take advantage of all the activities and make friends.

I have visited my parents here since 1999. Each visit meant hearty meals, friendly interactions…read morewith others, and going into the nearby towns for church and shopping, movies, and concerts. It was also nice to head down to the pavilion at times, and get haircuts at the beauty parlor. Now my folks are deceased, so there'll be no more visits. Still, I intend to move there myself, since it has so much to offer.

This is a treatment facility that extends from John Knox village. The offer both physical therapy…read moreand pharmaceutical services. Staff is polite and knowledgeable.

Total lack of care. My father was locked in a wheelchair pushed up against a table so he couldn't…read moremove. Was left there for his entire time there which was less than 48 hours when he died. They didn't bother to feed him or give him anything to drink. They were totally under staffed, primary doctor came to see him without even knowing why he was there. She had to look up his record on her phone. In his room he had no call bell attached to his bed, no water pitcher or drinking glass, no tissue, towels, wash basin, nothing. I would not send my enemy's dog there. Their rooms are nothing like their webpage shows. BEWARE!!!!

Crap joint ! Not even here 6 hours and ready to go home!…read moreIt's 1:30 am and I have yet to receive my EVENING meds! And total refusal of my regular sleep med Ambien. If it wasn't a bother, I'd have my wife come and get me out of here now.