I was at this hospital in late September for a scheduled operation. I had a nice room with a window…read moreand a bathroom. Staff were professional and kind. On Monday evening, I arrived to ER at my PCP's urgent urging. They quickly processed me through, gave me my bloodwork and imaging. The waiting room was packed. One man spent hours crying out with abdominal pain. Another crazy had a few outbursts requiring security. I lost track of time watching elderly patients going unattended. I saw no less than three patients leave in desperation. Somewhere between 8 and 10 hours later, with no contact by medical staff to let me know what was going on, I was finally given a room in the ER. I can't be certain about the times, but I got settled around 3:00 or 4:00 in the morning and spent the rest of the night listening to a blind elderly woman screaming from her gurney in the hallway outside my room. I may have slept an hour before a staff member burst in and turned on the overhead lights to take my blood pressure again. In the morning following doctors visits they told me they'd found a room. I was rolled down the hall to what I call a tent room. The hall was a loud pass through with loud traffic and desks and noisy machinery rolling by. At my own home I had been sleeping on and off during the day. This new accommodation would keep me awake all day and into the night until I was too tired and slept until the nurses' station staff were laughing and telling stories throughout the night. While the doctors and nurses and professional staff were attentive and knowledgable, if you're looking for a hygienic, quiet repose, don't come here! (PS I am getting better though)

My husband and I were well established within the Advent Health system for a number of years but we…read morehad had two previous primary care physicians leave their practices rather abruptly. It hadn't been easy finding another primary care practice within the Advent system, but we had. We had found a physician we really liked in a very good family practice group located in the medical offices of the Advent Health Daytona Beach hospital. We felt we were being well cared for there, until we suddenly weren't. At our last routine office visits we were told when we checked out that the practice, of four physicians, was being closed! We had been scheduled well ahead for our upcoming routine office visits and of course those visits were cancelled. What we received was a cryptic form letter with the names of four nurse practitioners in case we were in need of future care. While we don't mind being seen by a nurse practitioner occasionally, and preferably for a specific problem, we want to be seen by an MD for our regular ongoing care. A bit shocked by this sudden and unexpected news and disappointed that we had not been told by our physician after our exams, we felt compelled to ask some pretty pointed questions. Our inquiries were met with what we felt were believable answers. The practice closure appears to have been a management decision and it had been decided that the physicians were not to personally impart this news to patients directly. Instead, that unwelcome news was shifted to the clerical staff, which frankly seemed to us to be quite unfair. Our two previous physicians, who had also left the Advent system, had given us the courtesy of personally sharing the unpleasant news of our needing to find a new doctor, so we asked why this time we hadn't been afforded this courtesy. It apparently wasn't our physician's choice, it was a directive. (But by whom?) A perusal of the current Advent Health website of primary care MD's accepting new patients shows we've pretty much been left with very few, if any, choices. And, the unwelcome result is that our scheduled routine medical care is also set back by months and neither of us is "Feeling Whole" as advertised.

Pain management is now prescribing Cymbalta for chronic pain???…read moreSeniors can't get better pain meds and suffer horribly Shame Shame Shame

I love these guys Dr. Richard is an excellent PT doctor He is not afraid to touch you. knows what…read morehe's going Great customer service Very professional Thank you Emilio Menendez I also see the Dr and staff for pain management I can't say enough God Bkess

Quick and friendly service. Clean and well kept facility. Nurse was personable and friendly made me…read morefeel at ease. Doctor came in quickly with an accurate assessment getting me in and out with zero problems in under an hour.

Terrible experience, doctors/nurse practitioners here are incompetent and play a guessing game. I…read morewas even billed for an injection that was never administered. When calling the AdventHealth billing department to dispute the charges, they told me to call the CentraCare facility. When calling the CentraCare facility, they told me to call the billing department. I've received nothing but a run around, wasting time and money dealing with AdventHealth. I will never step foot in any of these facilities again. Utter incompetence over here...

This is my second trip here to try and pick up a simple order. The doors are always locked then the…read morejoy of having to call the phone number on the door and be on hold for 7 to 10 minutes while the representative is clunking away on the keyboard to let people in this building know that someone is outside waiting. And then good old Christian comes out oh we're having problems with the door again as he sticks a piece of Kleenex in there. And just like last time he looks at me like I'm from another world does not ask how he can help me what do I need but he informs me again they're in a meeting and he'll get back out here as soon as he can they have a lot of meetings. So now this simple order to pick up has turned into a half hour. I wish there was somewhere else I could have gone I will never recommend this place to anybody.

The absolute worst customer service EVER. They took a week to even enter my wife's information into…read moretheir system. They lacked dr info but did not notify us until I called the next week. They did not process the need for a wheel chair until the following week. Now it's three weeks and they don't even answer or return phone calls. Still no wheel chair. They have no idea how to serve medically needy patients.

I had the good fortune to see Teresa Risner of LTC Advisors speak at a presentation concerning…read moreMedicare at the Senior One Center on Douglas Ave in Altamonte Springs where she has her office. She was an extremely articulate and humorous speaker who seemed to really know her stuff and I was to find out when it really mattered that my first impression was spot on. A few months after attending the presentation, I unfortunately let another consultant convince me to use him as he was claiming Ms. Risner was far too busy to give me her full attention and good service but it turned out to be him that would drop the ball in so many ways it was ridiculous!! Luckily when I needed advice regarding the previous choices I made, I remembered her comments and her encouragement to give her a call even if she was not my consultant and she'd be sure to give me her best thinking so I called her, made an appointment, met with her just this past week and I sure am glad I did! When we met at her office, she was completely 100% invested in what I needed which was advice regarding my Part D Medicare Drug plan which had changed drastically after I had renewed it during the past open enrollment. She was so engaged that not only did she help me with my Part D issues, she also noticed that I would save money on my Medigap premium if I was willing to consider changing plans as is allowed with the Medigap plans & so by going with her suggestion, she saved me $28.44 a month on my remaining nine monthly premiums because she noticed the alternative plan that was almost identical to the one I originally chose but had experienced a 7.7% decrease in the premium cost with the only change being that I would be responsible for the full or partial $185 deductible if any of it was not paid (which it turned out was paid in full in January due to a lot of medical charges that had already gone through.) She took her time, gave me her full attention, and expertly showed me the plan coverage, and even documentation of the price decrease. Also, she even confirmed that no additional underwriting would be necessary if I chose to stay with my current plan provider. She answered every question I had and didn't rush me nor did she make me feel badly about asking lots of questions as I was a bit confused about the change at first. Today when I called the plan provider they confirmed every single thing Ms. Risner had told me as well as confirmed the total cost savings of $256. That is quite a savings!! If you need someone to help you make good decisions regarding healthcare insurance and Medicare issues, look no further than Teresa Risner and her company LTC Advisors. I'll be referring all my friends and neighbors to her!!

Best Long Term Care Insurance Services, call Teresa and she is very friendly and will be happy to…read moretake care of your home care, very professional service on reasonable prices, I highly recommend them for any body in need of home care insurance.