I love this place! My husband and I stop by every time we visit my parents near my hometown in Chan, and we buy so much from this goodwill we practically need another suitcase. The staff really curate the selection so it's easy to browse. I've gotten clothes, shoes, books, games, and more. Really well-run and fun to visit. read more

Note: I was here for only for some women's clothes and kids toys. Didn't look at too many household goods or shoes. In my 20 plus something years of frequenting various thrift / donation centers like Goodwill I can tell you people are mean - both employees and customers at these places. Unappreciated employees and volunteers result in short tempers and IDGAF attitude. Rude customers leaving trash and other stuff - I volunteered at a Goodwill for a short spell and have seen people use the dressing rooms as toilets. This Goodwill seemed just the opposite. No questionable smells, most the clothes didn't stink, prices were tolerable (I feel still on the higher side), and I asked a random employee a question and they didn't seem like I was adding to the pain of their life. Overall a decent experience here. Thanks to the management there - appreciate it and hope it keeps up. read more

Goodwill - Chanhassen - My haul - shirts were priced tolerably. - Thrift Stores Near Me - Chanhassen, Minnesota

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This store is well organized. Like all GW stores I found their prices to be a bit high. Good selection and ample parking.

There's no dressing rooms at this goodwill. They had them permanently removed. There's ALSO no return window. 14 days to exchange only. Meaning, you can't try anything on in store, but you can't return anything, either. Not to mention the prices are ridiculous. Saw multiple shirts that were $20. Mind you, they get these clothes for free via donations. Do not come here. Not worth it. Waste of time and money. Do not donate here. They don't deserve your charity. read more

Friendly staff & easy to drop off all kinds of household items with their drive thru lane!

Fresh smelling the moment you enter. Ample parking. Clean, organized, nice selection of clothing, housewares and decor items, luggage, some furniture, garden, grooming and toys. Friendly staff, no free bags for your purchase. Clean restrooms and a nice experience. read more

First of all, Goodwill, you are a reseller of USED goods. Why don't you actually price your merch to sell? Your goods have gotten way over priced. Just because a used purse has "Coach" on the tag should not mean that you sell it for the same price eBay or Postmark is asking. I get that thrifting has become trendy and many people resell merch online. Good for them! What you fail to realize is that many of those people thrift as a side hustle or maybe a main hustle. It's as if you feel like you are being ripped off by the resellers and, by gosh, you don't want anyone else to profit from your donated discards. And why did you get rid of those coupons on the donation slips? Now I only get a coupon texted to me occasionally. I donate a lot of goods to Goodwill and getting those coupons incentivized me to continue donating. And while I am at it, please don't sell used Dollar Tree merchandise for double the original cost. Seriously we all know Dollar Tree (Greenbriar) merch. read more

The entire front of the store is new items. They used the money you give in donations to buy and become a dollar tree style store. All good items go online. Prices in store are higher than new online. Do not store here until they change. And become a thrift store again. They fought and yelled at me when I wanted to get help. So rude to a brand new customer. Go to AbleLight up the street! Amazing prices and great nonprofit. read more

They individually price each candleholder in a set of candleholders. Yes, they are creating jobs, but thus is just stupid. Who pays separately for a PAIR of candleholders? ​ read more

This store will raise the price of an item at the till if they see fit. This has happened to me 4 times now. The incidents occurred at the Chanhassen Goodwill of Minnesota. On 3 of the occasions I'm discussing, I just paid the difference (higher then the advertised price) at the cash counter because it was not worth my time nor my energy to argue with a cashier. The 4th time, I had had enough. I was shopping and found a childrens snow board for my 11 year old son. When I arrived to the counter the cashier looked at the board and said "no that can't be right, I'm going to reprice it" in a snotty tone. I was irritated because it was now the 4th time this same goodwill changed the price for me (increased it) at the till. I said "no that's wrong, the tag was clearly marked when I took it from the shelf". She argued "well people change the tags all the time" and rushed to the back of the house. At that point I felt like she was implying I switched the tag. I felt so embarrassed. I thought, did she just state, I was basically trying to steal from goodwill? I donate so much to goodwill on a regular basis and shop there for my kids all time. I probably have donated 1000 dollars in goods or more just last year alone. Not to mention my regular purchases. When she arrived back, she had tripled the price. I stated I would make a complaint to manager and the BBB. And I encouraged the team to review the cameras regarding the price on the board. Her coworker started to intervene as I was walking away (without the purchase) arguing that "goodwill has the right to increase the price at the register when ever because-we are goodwill". As I was walking away I said "I call bullshit". I don't like to argue with customer service folks, I generally treat them super well and like giving big tips in general, but this woman was so very rude and I was not going to tolerate being basically accused of stealing in front of a whole group of strangers. Not mention tripling the price at the register, that's just wrong. I did make a complaint to the BBB. read more

This has been my go to goodwill for 10+ years. Within the past 6 month the prices have become outrageous. It's hit or miss whether or not they have good items..as is with every goodwill. They are 100% researching items for price comparisons before they put them on the shelves. They were selling a table lamp for $220, an electric kettle for $90, a used anthropology candle for $20, old leather jackets for $40.... They also have a section of the store where they keep what they determine as high quality or valuable items. This is the only goodwill I've ever been to that has an expensive section. I can't justify spending anything the last few times I've come to this goodwill. read more

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It's official. This location is using eBay for pricing items. Found a roller bag with no tag, got a price check from someone who it couldn't be more obvious how miserable they are...$36 is what they come back with. When asked what the heck all bags are going for $4-8, the response is.."this is how much they go for online look it up." There you have it folks. Putting people back to work at your finest. Other items to note, $14 iron skillets that are too small to even fry an egg. $18 pizza pans. Everything I saw today shouldn't have had a "1" in front of it. Remember, Goodwill pays its corporate officers 20-30 million dollar bonuses while paying many of its workers below minimum wage. Those programs they advertise are actually paid for by....wait for it...your tax dollars. The 20c you rounded up today doesn't put someone back to work, it pays for the bottle of wine on their private jet. Don't believe me? Look it up and think about that when you see someone slap a $36 tag on something given for free, and priced by an employee making $4 an hour. Mic drop. read more

Wanna go to an overly priced thrift store? Here's your place to be! Great stuff but the prices are horrendous!!!! I have gone to all around and they are by far the highest priced thrift store (for no reason). Line situation is bad too read more

Well, it's goodwill. It is relatively clean, organized extremely well, but the pricing is on the higher end (compared to others). I went in looking for photo albums (none to be found), but did waste a good 30 mins. wondering around and digging through all the stuff. I will say that this place, like most goodwills is a hit and miss kind of place, but I'm sure they get some awesome stuff in because of the location. If I'm out this way again, I'll probably stop in to do some snooping. read more

Goodwill - Chanhassen - Front entrance - Thrift Stores Near Me - Chanhassen, Minnesota

Great goodwill! Shipped here while getting a college student settled in the city. Some great furniture deals if you are handy. Baker end tables that would be mine if I wasn't flying read more

They have a staff member pricing their "designer" section. You can literally buy many of the same brands at a consignment store (where they pay for their items, not donations) or even retail for less. Hot tip: go to the lululemon outlet and buy new tanks and leggings for less than what the greedy Chanhassen Goodwill is selling used for! Second hot tip: Arc value villages in town are much more reasonable. read more

Pricing has become ridiculous and new staff are incredibly unpleasant and condescending.

I love this Goodwill. I always find good stuff for low prices. Everything is spot on, but I will say that I have found a few items that had holes or broken straps. Not bad, but I hope those items can be removed from the floor. Employees are also very nice! read more

Not to be a hater but the only nice thing about this place is the organization. The children's section is sparse and primarily former season focused. "Active wear" should be labeled lounge wear based on what is there. I did not think the quality of regular clothing was very good, lots of very worn or torn items. The pricing was really high for consignment too. read more

Found some great items, a little higher priced and the Goodwill sign used to. Pretty well organized. Customer service was a bit in the lacking. Knocked a few things out of my Amazon cart by visiting today, definitely a place to find some great fines. read more

I just got done walking around in this Goodwill in Chanhassen for about an hour. I will say everything is nicely stocked and organized however the staff are extremely rude, especially the woman named Lucy. I would highly refuse any of my friends or family to go to this place since it sounds like they do not know what they're doing. The discounts are not listed very clearly and when I went to check out, she denied me a discount for Christmas items when the sign clearly stated 50% off all Christmas items. There was a sign very small underneath the large print that said only for red yellow green blue and black colors, no white. Very frustrating, since I was hoping I could add some extra gifts for Christmas for some family members and some charities. I asked if she could return some of the items that I didn't want since the price began to creep up above $200, that is when she said she "didn't know how to nor would she be able to void a few items". You work at a cashier you should know how to return items and if you didn't know how that's when you call the manager over so someone who understands how to do that can help. She just stood there staring at me! I'm sorry but this is very unprofessional and inappropriate!! I told her if you can't void any items I Will have to refuse to pay for any of it. I got so frustrated that I just ended up leaving without any items! She was acting very very rude to me and had a tone that was inappropriate as a customer Service worker. I used to work in retail for many many years and I would never talk to my customers with that tone. I will never be going back to this Goodwill ever again nor will I ever recommend anyone else going there. What a shame since it's the closest to where I live. read more

This place is a joke. Help very unfriendly. Was here in the evening and not a smile, hello or thank you in the bunch. No retail common sense here at all! Surprised they can keep the lights on in this place with this depressing atmosphere. read more

The inside is very nice and organized. Has to be the nicest thrift store I have ever been to! Moving to Michigan so we are purging a ton of clothes and kitchen ware. Drop off is fast and efficiant. Just drive into their garage, tell them what you are dropping off & they hand you a slip. Easy peasy! read more

I was waited on by two punk guys that were unprofessional and short with me in the donation area. Since then, I stopped shopping and donating to this Goodwill store and any others. BTW - I took the donations Goodwill suddenly decided not to accept and brought them to Savers in Bloomington. So suck it Goodwill! read more

This is by far THE BEST Goodwill I've EVER been to, and that says a lot about how much I shop! I found approx 25 like new or new Baby Lulu and Lilly Pulitzer outfits there for girls that were $1.99 each....a far cry from the original $70 retail! They also had about 30 Stampin' Up stamp sets and upwards of 500 loose rubber stamps....all at a decent price! This store is week-organized and clean. Can't compliment it enough!!!! read more

I have a very bad experiences with the worker Lucy. She's very rude, the couple of times I've been to this location I've had a wonderful until it came time to check out with the cashier Lucy. She never greeted me or even a thank you just extremely rude. I hope this location works with either to teach them to give better customer service. Highly disappointed! read more

Good deals and finds. The staff are friendly. Though the place is a mess there is an order to it in terms of the segregation of so much stuff . I loved the tiny goodies and finds especially wood handmade stuff. read more

This place is remarkably well organized for a thrift store. I wasn't thrilled with how they organized their clothing, but once I figured out their system it was easy to navigate. They have an enormous selection of dishes and toys, not a ton of furniture, course with a thrift store this could change from week to week. But I'm sure any new stuff they get will also be diligently sorted into the proper places. read more

Yesterday my mom and I stopped by to donate a few things and were greeted by Pat. He was the nicest, most respectful person we have ever met in customer service. Very polite and genuine, not the fake kind of nice. It was a very pleasant experience for us, brightened up our day :) read more

Man when I use to work here these was shit management and everything is shit like what the hell don't come here or work here is all bullshit!! read more

Well stocked, clean, higher quality used items. I live in Shakopee but frequent this location more often as the 2 stores dont compare to one another. read more

It is a nice store!! Rarely a bad item on the shelf, nice and clean. The only negative about this store, is that some of the employees can be quite rude at checkout. Hopefully they are not a permanent fixture to the store. read more

Too expensive. Clothes often are faded and worn out but if the item is a high end label they still price at $8 or so. I like the staff except for the teens who often are fooling around too much instead of working. read more