I found a great shirt here for Sunday service. Staff is affable and the store has a great mission…read more I'll be returning to this location.

The Goodwill shelves were mostly bare. The store was clean and well organized, but the quality of…read morethe items was low. There weren't any hidden gems or name brand items that someone had donated. Most of the items donated and displayed were worn out and from discount stores. The store was located in a depressed neighborhood and closed down shopping center.

The old blind man that works here is the kindest most hardworking employee I've ever seen at an…read moreestablishment. He came out and helped me with all of my donations and he was incredibly helpful to me especially when it came to the heavy lifting the service was more than satisfactory.

From the owner: Goodwill Industries of the Greater Chattanooga Area is an innovative and sustainable social…read moreenterprise that utilizes its resale strategies to provide training to people with disabilities and other barriers to employment such as multi-generational poverty, history of incarceration, and limited education and work experience. Goodwill accepts clothing and other household goods from the public and sells these donated items in its community-based stores. Revenue from the sale of these goods goes directly toward supporting and growing critical local programs and job placement services. Goodwill is an autonomous 501(c)(3) nonprofit organization and is a member agency of Goodwill Industries International and the United Way of Greater Chattanooga. Chattanooga Goodwill is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) and serves 23 counties in Southeast Tennessee and Northwest Georgia. 

This is my baby and I favorite store , we're not from here . I came to bring my baby to unclaimed…read morebaggage for the first time and was disappointed by the price and we always love a good thrift store so we decided to try it and it was an amazing experience., so a month later we decided to come back and it was just as amazing as the first time . We will definitely be back soon.

This is the cleanest, most organized, and friendliness Goodwill store that I have been too…read more Congratulations

Lots of clothing, lots and lots so if you're looking for a particular piece there is a good chance…read moreyou'll find it. Sections of the store are t the most organized and customers constantly raid the new merchandise cart that's brought out before it even hits the shelves. Their prices are great though! I bought a gorgeous pinch bowl for .99 whereas Bethel (down the street) was charging $5.

They are increasing their prices to equal eBay and retail when the got the items for FREE!read more

Absurdly rude. My family walked into the store and we were immediately being stalked by a lady who…read moreworks there. She was trying to sneak up (I saw her in a mirror) and then came back 3 times. My kids were just looking at the toys. I told them let's go and she watched us intently even as we were walking out. I cannot believe how incredibly rude that was.

From the owner: Goodwill was founded in 1902 in Boston, MA, by Rev. Edgar J. Helms. The idea was simple, fight…read morepoverty not with charity but with trade skills and provide a chance for unemployed people to do productive work. Inspired by compassion for the poor, sick, and disabled and determined to improve their quality of life, Helms put a burlap bag over his shoulder and asked for unwanted clothing, shoes, and household goods. He employed people in need to restore those collected items and taught them trades and skills as they worked. The income from the resale of those goods paid their wages. With Rev. Helms as the driving force, Goodwill Industries spread throughout the United States. On July 5, 1923, Chattanooga Goodwill opened as the first Goodwill in the state of Tennessee and the 25th in the world.

This place is a bio hazard. What a sh*t show. Prices high &…read morestandards low. Really low. Dirty, stinky and unorganized are a few of the highlights. "Too hard to do" seems to be the employees attitude when it comes to anything other than avoiding customers or chatting at the register. Skip it. Trust me.

They have a Bowflex elliptical M5 in the front of the store. I was going to buy it but the plug is…read morebroken on it. The cord they have on it is not even the cord that goes to it. I pointed this out to the manager and she said it was a brand new unit that's why it was priced accordingly. The unit is not brand new and the M5's were discontinued several years back. I wish they would stop trying to sell stuff to people who don't know anything about what they're buying and try to pawn it off as something that it's not. Do not buy this unit until you find out if you can get the plug to replace what is broken. When you tell somebody something is brand new that should be the truth not false. If you don't know what you're talking about then don't say it. Lana is the manager here and she shouldn't be telling people that things are brand new when they're not.