First time to this goodwill thrift store. Selection of household items were fairly small. They do…read morehave furniture, bikes and other large items. Shelves on top.of racks have all kind sof items.

Nice clean store, easy in and out. Not too busy when we were there. Y'all need to donate more so I…read morehave more to buy! lol

I love ecothrift! I have saved so much money and found excellent things for my home and wardrobe. I…read morefound a $1700 new wool rug for $50 and lots of electronics and clothes. Very high end items mixed in with the regular clothes so it is a treasure hunt every time.

This was a horrible experience. Poorly trained customer service staff that was confrontational and…read morecompletely inappropriate in attitude, disposition, and service. This is an avoid store for certain, when one considers all the available options in Houston. We had a photo printed on canvas that we found among about 60.00 of other items. When we picked it up, it had no frame, just the print, and nails still in it from where it had been previously framed apparently prior to donation. It had a price sticker of $5 and some change on it. We had also found another picture that did not have a price on it while shopping and asked about a price and this "manager" at the front said it was $3 and some change. When we got up front to check out, the first picture did not have the sticker on it, it had apparently come off while my spouse was carrying it. When we mentioned it to the guy at the front he immediately became confrontational and said he could not sell them (either picture) because we were trying to get something for less than what it was marked. He stated he "knew" that canvas had not been marked that price and the I was wrong. He called me a liar. I remained calm and asked him three times if I could speak as he was aggressive and quite frankly highly rude. I finally explained to him that I did not care if the picture was $30.00 I wanted it and was willing to pay it, but that I was telling him what it was clearly marked. He again said I was not being truthful despite my spouse having gone back to walk the aisles to see if he could find the sticker that apparently came off. He continued to insinuate that I was telling a lie and trying to "steal" the merchandise at a lower price. I asked for the manager due to his disrespectful attitude toward a much older person and he said he was the manager and he was all I was going to talk to. I said I doubted he was the manager and that I would contact EcoThrift directly. He then changed his story and said that he was just the manager on duty and that it would make not difference because he was in charge. He then told me to leave "his" store as he "felt threatened and triggered by me saying he was not the manager". During this entire encounter, he kept getting in my body space and was speaking to me like I was a child. He has no idea that we spend a great deal in thrift stores weekly on collectibles and I never bargain or ask for a deal or the like. I go about my business. We never would have interacted with him if it were not for the need to clarify a cost for these pictures. I was gracious, kind, and trying to solve the problem until he refused to give me the managers name and told me to leave "his" store. At this time I and my spouse did leave, and I did at this point use profanity as he pissed me off by accusing me of being a liar about a silly price tag. I have never not paid for an item as it was marked and I have never tried to get over on someone. This was outrageous. I know he did not know me, and that he does not know my ethics, morals, and principles, and I know that people do nefarious things, but......he needs significantly more customer service skills training and should not be in any position of leadership until he learns how to speak to people. He literally from the first words spoken was talking over me, talking down to me, and talking to me like I was his child. I am a 60 year old grown man. This was despicable.

Good store with a small selection of a little of everything. Books, toys, clothes, very few shoes…read more I enjoyed looking over the books and a few of the games. I will say most things are highly expensive. Wii games $10, old xbox games $4. Very overpriced, didn't even look at the CD's bcs i was scared of the price tag. But it's nice they have books organized by themes, etc. I however did find a classic yankee candle lamp for $4 which was chipped in several areas, when i went to checkout i asked for a discount, which they agreed to, bringing it down to $3. I'd come every once in a while, hope they price things better is all.

So many things I wanted but didn't need. Staff was nice and always smiling. If you love vases,…read moreglassware, clothes books and trinkets. This is your stop. Some furniture, clothes, golf clubs and other household it3ms.

Pretty good selection and prices are moderate. Pretty decent customer service. Most employees are…read morebilingual with English and Spanish. I like the selection they have.

I love how well organized this store is. All like items are in one area. So much easier than other…read morestores I've been to. My only confusion is the weird prices books are $1.91. Who not two dollars? A backpack was $6.37. I will definitely come back, but it was pretty unusual for me to see prices like that.

It's been a while since I've been to HomeGoods. Needed a dog bed, and heard that they had a great…read moreselection at reasonable prices. This whole area is under construction due to the expansion of FM 1960. Be aware, as part of the parking lot is blocked off for the construction crew and traffic/access can be a real juggle. Selection of dog beds was indeed great, but there were twice as many cat beds. If you're a cat person, this is the place for you, obviously! Picked out a decent bed and headed to the check out. And the wait begins. And drags on and on. I was in line for an excess of 25 minutes, and I was about fifth in line. Right before I was "summoned" to check out, I turned around and counted: there were 20 people in line. Unbelievable, and absolutely no additional cashiers were called. While I like the selection of items at HomeGoods, the wait to check out is excessive. I'm amazed that after multiple years this store still suffers from the same lack of customer service at the check out.

Store is really cluttered. Woman manager at door only greeted white guests the time I went. Could…read morebe nothing but it was off putting in the moment. I won't be back.

This place had terrible customer service, I told the girl at the counter when I was giving her my…read moreclothes that I was going to shop for jeans and then wait in my car, she puts me for leave or whatever on the list and its been 3 hours, still no clothes! I ask if I come inside and wait AGAIN will I be put to the top of the list she says no! Will not be doing business with them ever! And also the lady never told me that if I wanted priority that I would have to wait and shop, if I would have known then I would have waited, even though I also shopped!!! Just never again ive been sitting in my car forever.

This place is awesome. Name brands at a fraction of the price. The store was nice and the staff…read morefriendly.

My wife really liked our visit here and took her time looking for the right gifts that were easy to…read morefind. I noticed that they have a great seasonal layout and also many other trinkets and decorative deals to choose from. The store or house is pretty big and each room has even more memorable items which makes it interesting to see. For this to be such a big antique shop, it's really clean and feels like the house won't fall apart unlike some other antique shops we've been to. I thought majority of their items were over-priced just a tad, but the availability of options were seemingly endless. The staff was nice and helpful, and we do look forward to visiting again soo.

I guess I just met Camille; have never been so rudely treated from a business. Both of her signs…read moresaid "Come on in, we're open!" & the lights were on. So I let myself through a latched garden porch gate. Upon entering a lady from behind the counter barked; "I'm not open!" Confused by her signage, she shrugged & explained to me she was there for Halloween inventory only & the gate was locked. "Feel free to put your Closed Sign up then." Having owned businesses & serving customers, I would never treat anyone that way. She must be spoiled. Well Camille, I will not buying from you EVER, nor can I recommend anyone to come see You.

This place is amazing. So many nice things that are well organized and clean. Staff is nice and…read morealways happy to see you. The staff at donation side will unload your items if you need help. So many household, kitchenware, glassware, furniture, garage items and much more. Upcoming holiday items in stock. You do have to turn on the street next to Target, not the feeder of 99.

Hope chest has great selection! It is all very reasonably priced apparel and items. I asked an…read moreassociate what the price of a dish set was and she was very helpful! I enjoyed coming to Hope chest and I will be back! I love their mission and where the proceeds go to.