Over the years this store has changed directions many times. I was very sad when I saw the posters…read moreon the door stating that this facility is closed as of April 15, 2025. Yesterday the Corporation announced its closures of its businesses including its shelters due to financial issues. This company is so top heavy in leadership and salaries it is little wonder it is in a crisis.

New things on the racks every day. Huge selection on men's suits. All workers are always happy to…read morehelp. Items are priced to sell and they use color coded price deals. Just watch out in the food section as it tends to expires soon.

Pretty dry bones. Found some books that were in the children's section clearly stated 50 cents…read more There were about 10 of them. They were colorful art, comic type-was charged the full amount and all I heard was "We have employees that put things in the wrong place, these aren't children's books." Okay, that's their fault..not mine. The customer is last here, if you want that, come here! Also the first time in Durham-gosh this place looks like it's rotting away!

The Salvation Army Store is in front and donations can be dropped off in the back. They have large…read morebins with wheels to place your donations inside. After having volunteered here a few years back, and getting to help in the store, this is where I want my donations to go. The store had a very friendly staff and welcomed me as a volunteer. The store is divided into different areas with clothing; home goods; furniture; books and such. The prices were reasonable as well. The products would good quality and laid out in a way easy to see what is available. It is a good place to find deals and treasures.

Nice people and place just need more donations... they dont get as much as good will, but the help…read morecenter also gives vouchers for clothing and that helps a whole lot.

This thrift store is really tiny. The furniture section is the biggest section. All the clothing is…read morereally low end and pretty shaggy looking. The most interesting brand I saw was Columbia. Would not recommend or return.

Love having this place in Plaza Midwood! We've donated things around the back and bought a few…read morethings inside, too - they always have a good selection of furniture.

nice experience, clean store, friendly staff. very fast experience.i come here often, will come…read moreagain.

When I say I despise Plato's Closet as a company, I genuinely mean it. I wasn't even planning to…read moreleave a review, but after attempting twice to sell clothes and being told both times they were "at full capacity," I've completely lost interest in ever coming back. The first time was around 4 PM, and the second was before 2 PM. Even after being told to come at 10 AM instead, I have no desire to make a third trip just to get lowballed and have them mark them up in a mysterious price. If you've ever tried selling to Plato's Closet before, you already know this is the infamous reality. They have one of the worst business models I've experienced for a resale store, and it's frustrating that nearly every location seems to provide the exact same disappointing experience. The employees often come across as snobby, like they work on commission at a luxury department store and see themselves as fashion authorities. Mind you, I brought in genuinely good pieces that people in Fayetteville would absolutely buy. I had Coach bags, Marc Jacobs, Anthropologie, Lululemon, and more. So for them to advertise that they buy clothes all day, only for the rules and capacity to keep change depending on the day or time, is ridiculous. They lost out, not me. If I could leave 0 stars for every Plato's Closet location, I would. Nothing would convince me to return. I only decided to swallow my pride this time because I'm in town trying to sell my remaining clothes before donating them. I don't have personal ill will toward the employees themselves, but honestly, they deserve better than working under such a poorly run system. Seeing the "This Store Is For Sale" sign out front was honestly the cherry on top. No one should consider investing in this company unless they genuinely plan to change its practices and policies, because the current system clearly does not work.

I will never donate to the Salvation Army again. I've been at the location on Elm Street 3…read moredifferent times and each time, the employees huffed and puffed and acted as if they didn't need the things I was donating to them. The employees that unloaded the items were as if they were doing me a favor. I will go to Goodwill from now on, when I donate to them, they are at least happy to have the donation and don't make me feel as if I'm an irritation or bother to them.

Excellent Merchandise and Prices. Check out their Scarves…read moreand Holiday Decorations. Good Location too.

Stop in from time to time at this Salvation Army. Staff is friendly and helpful. Sometimes find a…read morejewel, sometimes not but definitely worth your time just to look around. Thrift store shoppers know this scenario. Salvation Army prices are cheap compared to the Goodwill several blocks down the road.

I shop this Salvation Army frequently - Sometimes I find a jewel, sometimes not so much but it is…read morealways worth a look around. The staff is friendly and helpful and I find the prices quite reasonable... better than the Goodwill down the street. Usually lots of shoppers and a fair turnover for items. I also donate to this Salvation Army.

Stopped in just out of curiosity and since I was conveniently in this shopping mall already. I was…read moreactually planning to head to Office Depot already for Thank You cards when I conveniently found them here - an instant win for thrift and zero-wasters! Generally speaking it's hard to get a low rating from me if you're any kind of store that deals in selling used items. That includes all of the many other chains and places that I won't bother to enumerate. Salvation Army is a LITTLE over the top for me because they're strongly religious. But I don't care much. They're making jobs and moving the economy, the way I see it. Plus they're turning what would otherwise be trash into treasure for some folks. This location is no exception and follows the SA standards of every other one I've been to. A good half of the store sells furniture arranged neatly in full room sets. Living room, bedroom, dining room, etc. They even sell several used TVs and appliances as long as they can keep a supply of them on hand. Lots of housewares all neatly organized by color in the usual SA way. It's an unusual way to do it and makes finding things a bit harder but all the more rewarding. Most of the rest of the store is dedicated to clothes. Men's, women's and children's. Shoes, hats, bags, sports equipment and even bikes sometimes. Prices are typically not too bad for used things, especially if you find something that's practically still new. I might have to check back in here from time to time!

This is my favorite Salvation Army Store in Charlotte. It is clean, well-lit, nicely organized and…read morewell-managed. All the employees are professional and friendly. The men even wear ties. It is a real step up from the Goodwill stores but not nearly as big as it's sister store on Independence Boulevard. Both play relaxing, inspirational music. I like the fact that Wednesdays are half off all clothing, every week they have differing tag color specials, and the fact that they only charge $0.49 for DVDs and CDs. All the clothes are in good to excellent condition, with no stains or holes. It appears that they go to great lengths to ensure that is the case. More than anything though, I love the fact that they give so much back to the community. It make spending money here that much easier!

This is by far, the best SA within 60 miles. I'm an avid thrifter and visit many SA's, but none…read morecan beat MY store. The staff is always friendly and most helpful!

This used to be the best thrift store in Cabarrus County. Yes, used to be. It has gone downhill…read moreever since they reopened after C*vid. That's part of the problem too - all new staff due to firing the old staff during C*vid times...ones who had been there for years & were so sweet. The new manager is a guy who frequently complains openly about people shopping in the store, has literally complained about having to check my cart of stuff because I "got too much" and it'd take a while to scan it all in (I had maybe 6 books, a couple of shoes and some small nicknacks - it wasn't a lot). He's also changed sale hours - day of - closing early because he felt like it. He does not make people feel welcome to shop there - it's like we're bothering him to be in the store. Also, the pricing has gotten really bad - it's frequently at or above retail now, which is so sad since this stuff is always clearly used and *given/donated* to the store, but they grossly overprice it. Case in point: A used coffee grinder for $24.99 when it's new for $18.95 on Amazon or $19.98 at Walmart. The clothes have been really stained, hole-filled, torn and ripped lately. I really hate how bad the store is these days... I went in recently and they were selling a side table that was missing two legs, but still had it priced at $39.99. It just makes me so sad since this used to be my favorite thrift store in the area, and it's awful now.