Great rates and service !! Very Knowledgeable and able to get me the best rates possible ! Highly…read morerecommend.

A few months ago I was shopping around for new auto and homeowner's insurance. I currently have/had…read moreAllstate and wanted to possibly switch and save some money. I stopped by their office during business hours and was seen right away. So far, so good. Gave all my existing info and waited a couple of days for a quote to be sent. It was completely outrageous! My existing policy is "high end" with excellent coverage and State Farm wanted about $400 more per year for just the auto. I was told rates are "tough on new customers", whatever that was supposed to mean. I can only scratch my head when one of the country's largest insurance providers gouges customers like that, prompting me to scratch my head and ask "How do they get new customers at all?" (said the man with a clean driving record and exceptional credit history). Would that I were Mr. Bracket, I would have called the potential client to explain the quotes over the phone as they were exceptionally higher than what I was already paying. Not impressed....

Agent Jasmine Swaggard did not review our community's HOA CCR's and placed a YARD SIGN, which is…read morespecifically not allowed in plan language in the CCR's. When brought to her attention by a neighbor, Ms Swaggard said, "I thought I did read the CCRs" -- then said -- "Oh, I guess I only read what the dimensions should be" -- except NO YARD SIGNS was in the SAME SENTENCE -- then said -- "When I spoke to the owner to ask her (her) about if yard signs were allowed, she (the owner) said she'd seen some, but wasn't sure if they would be allowed. When she didn't get back to me, I put the sign in the yard anyway". Look, Ms Swaggard's self-authored bio states she, "...has sold over $20mm in home sales and specializes in high-end homes" ... so she's certainly not "new" to this business and, I'd bet my own house she actually READS and FOLLOWS any HOA rules for all those "high end homes" she sells ... but didn't have the time or the inclination to do so in little Pineville NC for a town home? Right. Sure. See, we've seen this before. Realtors put those yard signs in, then claim they didn't know or some such thing - because they WANT the yard sign in. So, they lie. And they install a yard sign just to see how long they can get away with it before claiming ignorance. But it's their ACTUAL JOB to read the CCR's regarding signage. Speaks to their lack of integrity - which is KIND OF IMPORTANT when you're entrusting your largest asset to them, right? Playing "dumb" or blaming the owner? Yes, those things don't fly. I'd never hire her and will gladly tell others to not hire her or ANYone from Costello Real Estate, who obviously doesn't care if their agents are honest or if they show ANY respect for a homeowner nor the COMMUNITY they live in. Just load someone up with rapid-fire excuses instead of being a grown up and admitting you intentionally DIDN'T DO YOUR JOB.

Plain and simple, Joshua's client signed a contract, offer to purchase our home and after 24 hours…read morethe guy got cold feet and pulled out of the contract, yet he still should hasn't paid the due diligence money. Joshua, the agent will not call my agent back She has called him many, many times to see if they are going to pay the money, Even tho they broke the contract. I would not use Costello REI. Normally I never give bad reviews to anyone but what this agent has done is very disrespectful and very discouraging to us and our agent. Joshua Dearing, Costello REI. 2010 South Tryon st. Ste D. Charlotte NC.

Sallie Craig is awesome. How anyone could enjoy being a CPA is beyond me but she really seems to…read moreand that really comes out in how she treats and communicates with me. I very much enjoy working with her and feel very comfortable with her advise.

Great customer service. Angela McClellan is one of the most professional yet friendly and helpful…read moreinsurance agents you will ever find. This agency provides good policies with competitive rates and tops it off with an open acceptance of whatever situation or circumstances their clients bring to them. Highly recommend.

Tax Experts with southern charm!…read more We have used other tax prep services that were cheaper but ABT goes above and will take time to explain and walk you through any questions you have about your filing. The staff are always friendly no matter how busy the day is. They do have different hours of operation but it's because they need time to get your taxes done! They are there 5 days a week. But again this is a local small business so if they don't shut the doors a couple days a week they won't have a chance to get your taxes done. Anyway great service, quick turnaround, and moderately priced. ABT is the best!

my wife and I have used ABT tax for many years and have recommended her to all…read moremy friends. However last year ABT tax prepared my sons and daughters return and the results looked suspicious. They paid ABT and carried the exact same return to H&R Block and had while they still had to pay the amount was considerably less. That same year when my wife and I were at the office ( it was in the old location then) we asked to speak with Brooke (who we were told personally prepared it ) at our request would not even take the time to speak with us. Brooke called my wife earlier this year and we figured with the Covid mess perhaps this was the cause for the change. This year Brooke did personally call me and go over the return and seemed to be her old extremely efficient self. She told me she was pursuing the Edward Jones side of the business and her staff would be taking over many of the accounts. The charge for my pretty much standard return was $492.00. I asked the person behind the counter why it was so much, she gave me a blank look and said the computer figured up all charges and she did not know. This is the first negative review for a business that I never in a million years thought that I would to write one on.

Working with Joy was an absolute game-changer! She took the time to really understand our needs and…read moreended up saving us $5,492.96 on our insurance! She made the process easy, stress-free, and completely worth it. We are so grateful and highly recommend her to anyone looking to save money and get great coverage! If you're wondering whether it's worth having someone review your insurance, the answer is YES. She is amazing!

On June 19, 2022 at 6 o'clock, my car was involved in an accident. Not knowing exactly what…read morehappened, I continued home to find a shattered sunroof. i purchased some plastic to at least keep it from harm if it rained. By the time i finished covering It, it was around 8:45. I tell you this to make sure all are clear that even though I didn't speak to my local agent, the claim division of State Farm spoke with me for about 20 mins and o was ready to tend to my sunroof the next morning! I called the repair shop, went in to find excellent people, was taken to Enterprise to get a rental and all was well. The State Farm app kept me up-to-date along with the texts from the Select Service Center (Coleman's Auto & Body in Dallas, NC) on the progress of my repairs! I am so impressed with all the agents I spoke with at State Farm!! Thank you for all your help! D.Dunn

Great service got my refund in 3 days. Very nice customer service and Colombian is a plus. Thank…read moreYou for your guidance and support and help.