4/2025 Don from Avery Home services was great. He came…read morequickly and diagnosed the fridge problem. He ordered the part and returned the next day to complete the job. Fast efficient and pleasant. Great job . Thank you !! Kathy. Five

I had a very unusual situation where my necklace had been caught, somehow, in the lip inside my…read morewashing machine as I leaned in to make sure no socks where inside after I had just removed the load just finished ....it broke off the chain ...disappearing somewhere in the machine ... it is a VERY important piece of jewelry, no dollar value but extremely sentimental. As I had already taken the laundry from the machine I was perplexed as to where it had vanished to. I was so upset and figured I'd call someone first thing in the morning...I tried calling several repair services.. the first telling me it'd be a week and a half before he could schedule me ..the second telling me he no longer did in home repairs but he was kind enough to give me name and number of several other service people to try. The first on the list was Avery ... I called and explained the situation and the man said he could come out later the same day ...WOW !!! He came out after lunch and began the search ... piece by piece having to be removed to uncover a new layer of possible hiding places ...YES ... ultimately he was able to see it in a very inaccessible spot... he was persistent and was able to retrieve it ..I was SO happy .... THANK YOU !!! I will keep this number in my phone contacts and I will recommend Avery if anyone asks!

Prompt expert and friendly service. He came early, went right to the most likely cause of our dryer…read moremalfunction and it was quickly resolved. I highly recommend Steve and will call on him again for any appliance repairs.

Never made time for my repair. Never called. I called multiple times and texted. He just never…read morefollowed through.

Ryan came out to our office to check on rotten/dead smell we have had for weeks. We had him look at…read moreour vents and crawl space. He found a dead cat and removed it for us. We called Ryan after we called the exterminator and the Plummer who found nothing. Ryan went above and beyond for us, and we appreciate his efforts. I would highly recommend Ryan and his company for any HVAC services.

I used Sam and Dennis at Theisen for the 25 years I lived in Yakima and was hesitant when I found…read moreout they sold it and retired. I was right to stick with the new owners, of course they would have sold it to good people. My A/C unit went out and I had to replace everything on a Friday of course. The new owners not only got it done by Monday but let me use a plug-in unit for the weekend. It was 96 degrees inside, so I was very grateful. The new owners treated me good, were very respectful and so were their employees. They have my trust in return.

They told me upfront what their charges were so I knew going in an estimate of what the repair…read morewould cost. I appreciated that alot. The repairman showed up when he said he would and diagnosed the problem readily. He clearly explained the issue and let me know the cost of the repair. After ordering the part he also returned as promised and fixed the issue in a timely fashion. I very much appreciated the office lady that clearly communicated and was friendly as well. I would recommend this service.

Purchased a washer and dryer set for around $650 from them and within about six weeks the washer…read morestarted having major issues. It gets stuck on spin - sometimes all day. Feels way overpriced for something I can't get even a years use out of. The dryer is okay, it usually take two cycles to get fully dry.

Ed is a great guy! Friendly and knowledgeable. I've bought a couple of appliances from him. Sal,…read morehis amazing installer, is cool and quick. Same day service. I definitely recommend.

Not familiar with the area, after many calls around the town, this shop had the shortest turn…read morearound time. At pickup, was a bit surprised at the final bill but the tune up for the mower was fast. Unfortunately, arriving home and firing it up there was a new issue that came arose. Annoyingly had to bring it back only to find the tech forgot to tighten a few bolts to complete the job. Verdict ~ Fast. Pricey. Incomplete with no apology.

He tells it like it is. I knew the maintenance wasn't kept up on my rider mower. Went in to get a…read morenew belt and maintenance updated. He told me every fall do maintenance and I wouldn't have as many problems. Fair pricing, great service I will continue my service there.

If I could leave more stars, I would. My friend had well a…read morepump problem. After several days and troubleshooting, with no resolution, I was contacted by Joel. I brought Joel up to date and he talked me through on how to fix the problem myself. It turned out to be an easy fix. Joel sounded as happy as I was. I really appreciated Joel's instruction and willingness to guide me through resolving the issue over the phone and at no cost all. I know there would be some individuals who would have made it a point to show up, make the very easy fix, and charge for the fix. I highly recommend Castle Electric for your needs.

Had Castle pump come out to the house to check the pump on my well and Joel went way above just…read morechecking the pump solved our problems answered questions and gave me valuable advice. 5 stars would highly recommend. Awesome people awesome company

The controller on my 20kW Kohler backup generator failed. I purchased a replacement (updated…read moreversion) from Yakima Generator and Supply. Since generator repair is not in my repertoire, I was a bit overwhelmed by the complexity of replacing the old with a new controller, which necessitated a special wiring harness. Lacy was very helpful in finding the right parts. One of the techs pre-programmed the controller for me. The item was installed in minutes, and tested OK. I highly recommend this company.

I dealt with Dave over the phone for my genest issues in the past 2 years (onan QD5500)..and he was…read morealways helpful when I ordered parts. I decided to give my genest a once over and also address a couple little issues I could not sort out..and since I was already in the region...I drove nearly 4 hours to see these guys at their shop. Totally worth it. A tech named Ken went through my genest and found the issues and got me going..all for a fair price. I would highly recommend these guys for parts and service...