I love Dr. Schefkind. He is patient and thoughtful, as well as knowledgeable and skilled…read more But...I wait 40 minutes to an hour when I arrive in time for an appointment. the waiting room is small, every chair is full, and someone who is immune compromised, such as I am, should wear a mask because no one else does. This is a big blunder on this office's part. I'm told this time that the computer system is down. So some grace for that. waiting an hour and 15 minutes this time is longer than the 45 minutes the last time.

Very impressed with Dr Edward Chay, opthalmologist for Schefkind Eye Care - owner Dr Schefkind…read more 1st time patient after friend recommendation. Looked region-wide and in comparison, determined Dr. Chay was a skilled ophthalmologist without the arrogance of a stuffy high-end practice. Very people oriented, warm, practical, not prone to rush to surgery when not needed, and willing to offer details and explanations to my satisfaction. High end office with people-based skillset. I would send my child or grandparents there for routine or complicated needs. Dr. Chay treats my friend with complicated eye needs. I liked the office, staff, and Dr. Chay.

The doctors are good, and the location is convenient for me but be prepared to wait for an hour…read moreafter your appointment time before you are even taken back, so plan accordingly

They will use insurance fraud to charge you hundreds of dollars over the agreed fees as they use…read moretheir "Office Policy" to justify charging any secondary insurance you list on your paperwork because they get more money from one vs the other. You may be a VSP member and tell them you are coming in for a VSP routine eye exam, but they will charge whomever they want and then you may have higher co-pays and uncovered fees. I am now $300 out of pocket because of their deceptive practices and am filing a better business bureau report on them since they not only don't care when you explain the impacts of their internal "Office Policy" to them, they will tell you it is on you to file any claims with VSP to get your money covered because they suck!

Honestly, I was a little nervous at first but this whole process was so easy. My eyes were a bit…read moreuncomfy immediately after the procedure but the team here is great and I was in and out in a short amount of time. It hasn't even been 24 hours yet and my vision is so clear. I'm experiencing very minimal discomfort and I feel fully ready to take on the world. Thank you! The place is clean, too, and the process is quick! Be sure to ask about additional discounts when you go in for your consultation!

Very disappointing experience overall. I was scheduled for surgery on Monday, but only two hours…read morebefore the procedure I received a call saying the doctor determined my corneas were too thin. What's concerning is that this only happened after I specifically asked them to review my scans again. Had I not pushed for a second review, I genuinely worry they may have proceeded with surgery despite the risks. I also requested a direct explanation from the doctor and never received one. Instead, I had to repeatedly call the office just to get basic answers and speak with someone knowledgeable. My impression is that the process felt far more focused on moving patients through surgery than on patient safety and communication. I would strongly encourage anyone considering a procedure here to ask detailed questions, seek a second opinion, and carefully review whether they are truly a good candidate before moving forward. I also felt the recovery expectations were presented in a way that understated how difficult and lengthy recovery can actually be.

I have had chronic eye problems since I was a child, so have seen a number of ophthalmologists…read more Dr. Mitchell is the best of all of them and he has been exceptional in my opinion. If not for the care of Dr. Mitchell and his staff, I probably would not be able to see well enough to work any more. As a long term patient, I have been seen by most of the technicians and both Dr. Mitchell and Dr. Morin. My visits have been both routine checkups and emergency visits when I have had problems that needed immediate care. Without fail, they have identified what needed to be done and delivered a treatment plan that worked. At one point, Dr. Mitchell referred me to a specialist for a rare condition with serious health implications. I liked that he knew his limitations and was comfortable sending me to a subject level expert. When I researched the person I was referred to, I was pleased to learn that I was being sent to one of the best in the country! I have always been treated kindly and with respect. The doctors and staff listen to what I say and give thoughtful responses. They are really the best!!!

I wish there were an option to give 6 stars. Or 7. Dr. Mitchell is awesome…read more So 4.5 years ago I had him do my ICLs, which were fantastic because, as someone with vision in the -10 to -11 range in each eye, in addition to dry eyes, I was not a LASIK candidate. Those ICLs made it so that I didn't have to wear glasses anymore, and could see just like everyone else. Hooray! But then about 2 years ago, I had a corneal lesion (don't ask, you NEVER want to have one of those-- SO horribly painful) and that (likely) set off a downhill slide into ... CATARACTS. Yes, a 38 year old developing foggy vision, especially in the left eye, where I'd had the corneal problem. By the time I was 40 (earlier this year), my left eye was completely fogged and useless and my right eye was halfway fogged up. It was like looking through an opaque fogged up shower door all day long. I couldn't see squat. 40 year olds aren't supposed to have cataracts! Grandma and grandpa are! Well, in swoops the gallant Dr. Mitchell to save the day, yet again. During surgery, he pulled out the ICLs and the fogged up natural lenses and gave me crystal clear new lenses and now I'm seeing better (mid-range and distance) than I ever have. EVER. Even with the ICLs. (The reason for that is it's always better vision the fewer lenses there are - so natural + ICL is going to be worse than just natural.) Because I had an astigmatism to fix and they don't make toric multi-focals (and the Dr. says he thinks they wouldn't be that good anyhow because it's trying to do too much), I will always need (pharmacy-bought) reading glasses for the two feet or so in front of me, but sheesh! I can see again! I can read street signs! I can see leaves on the trees instead of just a blob of hazy color! I. Am. Thrilled. Marry me, Dr. Mitchell? :-)

SO Expensive!!!! $600 for a check up, glasses, and contacts.... with insurance. I didn't know the…read morecost I was getting myself into when I went there. The service was average...not worth it.

Excellent Service. This is the best Eye Care Doctor in Alexandria. I had an eye irritation and…read morecalled them and they booked me for the same day on Christmas Eve. Thank you.

Everything was very clearly communicated. Check-in was very fast. Dr. Julie Nguyen was both…read moreinformative and had a great positive attitude. I apologize, I cannot remember the name of the lady who helped me pick out frames. She also did a fantastic job and picked out a nice pair on the first try. I didn't feel pressured to get glasses or contacts, but this ultimately made me feel more comfortable purchasing some glasses. My wife had come earlier and recommended it. I am glad I switched from myeyedr.

Love Dr. Thelen & Dr. Thelen, lol. They are a husband and wife team and both of them are…read morewonderful. We see Michelle more often than we see Courtney but again, both are wonderful. They are amazing because they really take their time and you never feel rushed; you feel like you are the only person in the office. The entire staff is very cordial. The office is modern and the decor is perfectly pleasing and easy on the eyes, pun intended, lol. They take you through different exam rooms, to do your eye tests and to see the docs, and the color and lighting scheme that they use is in every room is perfect. The practice also has opticians in-house and they have a very nice, extensive inventory of eyeglasses and contacts in all price ranges for both adults and children.

I have been a patient of Dr. Nisha Patel for over 15 years. She has taken excellent care of my eyes…read moreall these years, which included cataract surgery and glaucoma. I have never had a bad experience with her. It is true that wait time is sometime a little long, but the assistant does all the follow-up tests by the time Dr. Patel sees me and goes over all the tests and results and follow-up care. I am grateful for the quality care she provides. I would not think of going to anyone else.

Dr. Patel is truly outstanding! She and her staff are highly experienced, professional,…read morecompassionate, friendly, accessible, and responsive. Dr. Patel is absolutely the best in her field, to which I can attest honestly from years of superb diabetes eyecare, as well as recently and perfectly performed cataract surgeries. It's AMAZING to have 20/15 vision in both eyes! Thank you Dr. Patel!

I visited the Arlington Boulevard office yesterday. I have been a client at this practice for a…read morelong time. There was only one physician available, who fortunately was my own physician, and the visit was delayed extensively. I asked a lady to please check on what was happening and she basically gave me some blather that it would be a while. Another employee, Kenneth Simpson, overheard this discussion and immediately jumped up... Went back into the visual testing area, came back and told me exactly what the problem was and that I would be next in line. I appreciated his customer centric performance... All of the employees at this location should be trained in customer satisfaction by this guy. He deserves a raise! I also highly recommend Dr. Kozinski.

I scheduled a routine eye exam at Northern Virginia Ophthalmology Associates because the office is…read moreconveniently located in the building where I work and participates in my VSP Vision Care network. Based on my vision insurance, I expected a routine exam with only a minimal out-of-pocket cost. The appointment lasted about 15 to 20 minutes. My eyes were not even dilated, and I have no vision problems. Looking back, I should have questioned why I was asked for my medical insurance information when I checked in for my appointment, which had been scheduled as a routine eye exam. After the visit, I discovered the office had coded the appointment as a medical visit and submitted a claim for more than $300 to my medical insurance instead of billing VSP. The billing process felt misleading and lacked transparency. If you're scheduling a routine eye exam here, I recommend confirming in advance how your visit will be coded and which insurance will be billed so you don't end up with an unexpected insurance claim like I did.