Fan bar. Great banter. Staff awesome. All latest sports plus monthly live actaread more

I'd recommend the falconry to anyone that comes here. It was a very unique experience and the…read moreleader was very knowledgeable. The whole area of the hotel is very nice.

Beautiful resort. Beds and linens are so wonderful we all slept amazing. Service was outstanding…read more Spa was very nice.

Four of us visited the hotel for an Afternoon Tea. I love an Afternoon Tea and this one was…read morelovely. A glass of bubbly, sandwiches and tiny rolls, scones with jam and cream and cakes, oh the cakes. Loved it. It is on the outskirts of Biggar and is a nice place to drop into if you are out and about. It looks like a small castle. This was my first visit and I was impressed. Very friendly helpful staff and we were not rushed at all. Only reason we eventually had to go was because I was dog sitting. There was a wedding on. What more can you want - a lovely afternoon tea and a fashion show!

This country house hotel has excellent facilities and serves a variety of fantastic meals. They…read morehave a new conference and wedding reception room. It is on the outskirts of Biggar and is a nice place to drop into if you are out and about. It looks like a small castle when you are approaching it as it has a turret of the front of it and has extensive gardens to walk in if you are staying. There are 2 restaurants to choose from, a formal dining room and a more relaxed area for families. They also cater for small private functions. The staff are helpful and friendly and the hotel itself is spotlessly clean. It has a traditional but welcoming atmoshphere. There is ample parking available and can be easily accessed by diabled patrons.

Peaceful, relaxing and endulgent!…read more Anita A. and I went there to retrieve the benefits of a Spa and afternoon tea voucher and were not disappointed. The hotel is hidden away in the hills of the Scottish Lowlands. It is amazingly quiet there. You will see cows, dogs and rabbits and much more. It was the perfect summers day afternoon strolling around the grassland and woodland area until we finally were ready for our afternoon tea in the backyard whilst sunbathing. About the afternoon tea...... It was ok. Not much on the trier plates but plenty to leave with a happy face and full belly. Or was it the bubblies that came along with the cakes and egg/tuna sandwiches? The scones were excellent. They did not fall apart. I found them soft and juicy. They offered tea or coffee with the afternoon tea and on this occasion we got clotted cream, strawberry and raspberry jam. The service was slow on the off take. Tea came fast, but the sandwiches took half an hour. Still, it was worth the wait. The weather was so nice that we missed out on the spa facilities. Why would you want to ensure inside on a sunny day like this? Anyway, next time...... The hotel seems quite popular. Lots of guests arriving. No wonder, as the location and the hotel surroundings are perfect, if you plan to hide away from the world.......

The Peebles Hydro Hotel is minutes walk from the town centre of Peebles and has a lovely long drive…read moreup to it. The outside of the hotel is very beautiful and inside, the hotel is being refurbished. I stayed in a family room which we got at a reduced price because the room was quite outdated and due to be refurbished. The room was large and had a very comfy bed. The room had a great layout; the two single beds were further down the room and were separated by a curtain giving more privacy. Our deal included breakfast and I enjoyed the choice; fry-ups, toast, cereal, fruit, yoghurt and pastries. Unfortunately the croissants I had were warm on the outside and a tad soggy in the middle. Breakfast was good but the quality wasn't amazing. At night, you could buy a drink at the bar and sit beside the cosy fire on comfy sofas and chairs which made the hotel a winner in my eyes as I hate being stuck in a hotel room all night. Gin lovers will be happy to know that they have a huge list of gins - there's a little greenhouse in the bar area where they show all the gins they have on offer. Outside the hotel, they had chickens and a bee hive as well as an outdoor giant chess board and small golf area. In the hotel, they have a kids play group and you can hire bikes. If the quality of breakfast had been better, I would've given it 5 stars.

Beautiful, old place in good shape. It gives the true feeling of a historic spa hotel, and has…read moresuperb food. We had a group BBQ dinner and I was impressed about the simplicity and yet perfection of all the dishes they prepared for us. The lamb, especially, was delicious.

This is situated just on the outskirts of Dumfries. The only place to eat is a well known fast food…read moreservice next dood. Mac Bacon and Eggs for breakfast is not appealing. The hotel is typical of Travel Inn, friendly, clean and spacious..but this is budget hoteling. Cheap and cheerful

This is a lovely hotel. It is very tidy and has recently been extended. The hotel offers disabled…read moreaccommodation, but does not have lifts to the 1st floor, so bear that in mind when booking. The reception is clean and tidy, the lady on reception over my stay was very friendly and helpful, she actually showed an interest in my reasons for my stay. There is a vending machine within the hotel if you get peckish or thirsty. Each room is well equiped with tea and coffee making facilities and TV's. There is ample parking outside and the hotel is next to the Solway Gate which is fantastic. This is an excellent priced hotel where kids stay free. The only downside is the hotel does not offer air-conditioning.

I found moldy water in my coffee maker...... The first thing I smelled was a pungent rancid hot…read moresteam emerging from the water. When I brought this issue to the staffs attention, they didn't even offer me anything. Other than that though, the staff was nice. Moldy water just isn't something you should receive at a 5 star hotel... The breakfast selection was abundant and delicious and the facilities were alright. Overall would recommend, but next time I would definitely look at the other options nearby.

so far upon our stay here, we have been highly disappointed. We travel a lot and stay at a lot of…read morevery high-end places and considering how much money we are paying to stay here we find the staff not very friendly or helpful. The only staff member that has helped us is Ashlee the front desk, girl. When I first called about my son who got a bug bite and it was swelling up really bad and we needed help. The concierge told me that there was no one here to help us and that we could attempt to take him to the emergency room but because we were from out of the country, they probably wouldn't see us. I am so glad I called back and got Ashlee the front desk girl because she is actually a nurse. She came to our room, examined the bites, cleaned them and then wrapped them and sent us to the emergency room where we were completely taken care of without any charge! I do not know why the concierge would have not helped us and gave us more to worry about when we were already stressed out. We also received a $250 smoking charge letter because the housekeeping saw My Husband's cigars and smoking stuff out when he was leaving to go play golf he got his stuff out to take his cigars with him. I took my two year-old son for breakfast and came back to only my bed being made in my room and with a letter under my door stating that we had smoked in our room and we were being charged $250. I called the front desk, asked to speak to a manager and was told that they would call me right back. I had to call three times and wait for two hours before anyone even called me. I am now in my room, waiting for the management to contact housekeeping to see if the charge will be reversed. I find this extremely frustrating, considering how much money we have paid to stay here. I also feel that the rooms are outdated and rundown compared to all the other Fairmont I have stayed in.!

We had our wedding here last year, and I must say that after a few hiccups they really pulled the…read morestops out and were excellent. New Lanark is a village designed by Robert Owen, an industrial revolutionary who wanted to give his workers a safe place to live and work and to halt the exploitation of children. He ran mills which have now been converted into an interactive museum, a visitor centre and a hotel. We booked the hotel for our wedding reception (we had the meal in the function room in the hotel then moved over to the Institute in the Vistor Centre for the ceilidh as there was more room). Had a few worries because there is a noise limiter in the hotel function room and there was the possibilty that one may be installed in the Institute room and our band wouldnt play if there was one , but that didnt come to anything. They also cocked up some of the room bookings for our guests who were staying, but all of the staff were extremely apologetic and gave us room upgrades and smoothed everything out. On they day though, they were excellent. I can totally recommend Lee, who made the day run like clockwork and also Helen at the Institute for being so accommodating and for putting on a fab spread for our evening guests! The food was very good, much better than I expected from a hotel wedding with 120 odd guests having a sit down meal (it should have been good given the price, but I often think that wedding food in that kind of venue can be mediocre at best!) The wedding packages as always were quite expenisve so we just paid per head for the meal. We transported some of our flowers from the church windows to use as centrepieces for the tables, we had our own piper, we didnt bother with different coloured linen, we brought our own wine and paid corkage (bought from the Wine Society), so we managed to save a bit on the package which had stuff in it we didnt need or want. I must say though that they were really flexible with substituing and negociating the packages, so if you had your own piper you could swap to include canapes or something of similar "value". We just had too many things ourselved to warrent the package and to warrent the substitutions. Wonderful day - ran like clockwork (though I did end up being a little late!) but thoroughly recommend NLM

Great hotel in beautiful surroundings. The rooms are an average size, most if not all with views…read moreover the falls. As for the food, nothing short of fantastic, also very reasonably priced. very friendly helpful staff

The best place to stay in Dumfries. The hotel was beautiful! The food spectacular!! The staff was…read morefriendly! I can not say enough good things about this hotel. My family stayed here for 3 nights and loved every minute of it. The hotel took care of our every need. We arrived late at night to check in and the chef offered to still stay up to cook us dinner, and it was amazing! Beat whiskey and Best Veggie Haggis I had on the entire trip! The rooms were beautiful and the location was perfect. Thank you for the free umbrellas, the free wifi, and letting us barrow some outlet converters. We love and appreciate all you have done for our family during our stay. We hope to be back again! Xx