We requested a whole house post construction Cleaning Service for a crew of four for six hours…read more When they arrived, the crew went to work immediately and only took about 15 minutes for lunch. They were thorough and pleasant. They did everything with a minimum of supervision, including Cleaning the entire kitchen and the oven. They wiped down the kitchen and bathroom cabinets as well. The whole house is ready for painting, which starts tomorrow. This was a difficult job with a lot of moving parts. When they started, they were 15 people in the house at the same time. They had to work around the moving company that reset all the furniture in its place and go over places that they had already cleaned again. They were unflappable in their duty and worked around all the chaos going on in the apartment. For the amount of people and work involved, I felt the price was reasonable. This was not a cheap job, but it was worth it. The owner of the company, Richard, was pleasant to work with throughout and was always immediately responsive to all of my anxieties about whether they would show up and on time, etc., etc. . Everything went extremely smoothly and I would not hesitate to recommend them.

As the rating says; Amazing. Great communication with Richard, staff was incredibly efficient and…read morethorough. Get these guys!

Husband and wife duo, Maria and Victor, have done a great job in my home. Maria's communication was…read morefast and accurate. She responded to my inquiry on Yelp, gave me an "all in quote" that was reasonable. Victor showed up as arranged and done a thorough job paying extra attention to my bathrooms and kitchen as I requested. He had an upbeat personality and was a pleasure to have around. Overall, I highly recommend them, and will be using them again as needed.

From the owner: We specialize in residential cleaning, Airbnb turnovers, and office/clinic cleaning. From deep…read morecleanings and move-in/move-out services to ongoing maintenance, our goal is to deliver spotless results every time. Whether it’s your home, your short-term rental, or your workplace, we ensure a clean and welcoming environment that exceeds expectations.

Excellent service and communication was top notch. Very punctual too. Would recommend.read more

I requested my carpets to be cleaned in a 21x16 room to include pet treatment. The quote that came…read moreback to me was $110 plus a $30 "out of area" fee. Fair enough. Everyone can acknowledge that "carpet cleaning" includes shampooing the carpet, typically with a machine of sorts utilizing water and some sort of cleaning solution, right? Steven had his team of 3 come over, and they were very polite. This is where it gets a little weird. They spot cleaned with the bottle you can buy at dollar general and spread a bunch of scented baking soda over the carpet. The spots came out, which it wasn't very bad to begin with.... But then they vacuumed.... Then left. I'm sorry, but $140 isn't worth what I could do on my own for $20. I reached out to Steven about my frustration that the carpet wasn't cleaned, and at first he wanted to argue with me and say that what I requested was done. No, Steven, it wasn't. Steven then told us they used a Bissell turbo clean power brush pet cleaner which vacuums and cleans the carpet.... To which we sent him photo evidence of them cleaning and leaving with just a regular vacuum. I requested half my money back, which I thought was more than fair, but he refused and told me all he could do was send someone out another day to finish what I requested. Call me crazy, but I don't want to move all of my furniture, leave my dogs outside the whole time, and make sure my kid won't try to run through while they're working again. I planned for that tonight. Not tonight and another night. And planned to actually have my carpets cleaned, not just "spot cleaned" & vacuumed. I would definitely proceed with caution! UPDATE: They did refund me $70, which was nice. However, after they left, we cleaned our vacuum canister and the below picture is what was in our carpet after they "cleaned what I requested." I even asked the manager if he would be happy with paying $70 for a cleaning only for his own vacuum to pick up this much afterwards. His answer was "no" but apparently they're happy keeping my $70.

Pricing is too high!!! Gentleman came out to give me a quote, however, I think he quoted a simple…read morecleaning outrageously high for what was needed to be done!!!

From the owner: Welcome to D3 Cleaning Services!…read more Your Trusted Cleaning Experts in Jacksonville, FL We’re proud to introduce D3 Cleaning Services – where Detail, Dedication, and Deep-cleaning meet! Whether you’re looking to refresh your home, maintain your apartment, sanitize your office, or prepare a post-construction space for move-in — we’ve got your cleaning covered

I prepaid $150 for a cleaning as a gift for my mother. After payment, I was unable to schedule the…read moreservice. I followed up multiple times and gave a clear 48-hour deadline to either schedule or issue a refund, but received no response. As of now, the service has not been performed and the payment has not been returned.

Quality Value great staff. Toni is awesome. Attention to the smallest details. House is clean and…read moresmells great.

Fernando and his team did an amazing job for my apartment deep clean. In prep for a move out…read moreinspection. Fernando is a great communicator, every step of the process was explained. He and his team promptly arrived and began working immediately. After work was completed, I was walked through and asked if I was satisfied. I was! I would highly recommend Pro Now Cleaning Services. To anyone looking for fast, friendly, polite service.

They were absolute perfection. I would definitely recommend…read moretheir services. They paid great attention to detail, made sure all of our needs and requests were met, and took out all of our trash from each trash can. Would highly recommend.

Amazing people and quality job if there are any issues they will do their best to fix itread more

I had been bed ridden and my husband is a disabled veteran, so in an effort to surprise me, he…read morecalled a local small business maid company to help clean our home so when I came back from the hospital I would have a smile on my face. His good intentions turned into a nightmare. Thursday my husband started calling around to different maid companies to find someone who could clean our home on Friday. He ended up choosing the first company that responded; My Maids of Orange Park. He was "squeezed in" for a time slot from 1-4 PM on Friday, March 4th. He explained the condition of the house and the size of the house. The first sign of suspicion that something was not right was after the 3 maids took 1 and 1/2 hours to clean our guest area (which is only used for guests and we have not had anyone use that area since two weeks prior). The bed needed to be made, the floor needed to be vacuumed, the bathroom needed a regular cleaning (nothing was even in the trash can, and the toilet and sink were both used that day by my husband, in good working order), and then the living quarters needed to be swept, mopped, and counters in the kitchenette wiped down. At 2:30 PM, my husband needed to leave to pick up our other children from school and me from the hospital. He left our 13 year old daughter to watch our 3 year old son while he went to do these two tasks. Our daughter is gifted, has been CPR certified and completed babysitter classes. She is completely capable of handling and watching her brother for this short amount of time. The second red flag came at 2:40 when the maids did not know what products to use on a tile floor and demanded to use our own cleaning products. We were told if we did not provide any cleaning materials that they would use bleach and water on our tiles floor (again, a huge product infringement because we had stainless steel appliances and bleach used near them will cause the appliances to rust; another thing a maid or cleaning service with 28 years experience should be aware of). This was relaid to my husband by a call from our daughters cell phone with the maids trying to talk through her. My husband instructed our daughter to show them what to use on the floors. At 3:30, our daughter called again from her personal cell for the maids stating the maids needed to speak to my husband (maids with whom had their own cells phones and had his number as point of contact). This was red flag number three. The maids stated at this time that they would not be able to complete the whole house. By this time (2.5 hours into the clean) they had only done the guest area, laundry room pickup and the dining room started. They were using a vacuum on our tile floors (again improper use of products that a 28 year old business should know better than to do). They asked which areas to focus on and my husband responded by telling them to start with the kitchen, living room, and master bedroom, then bathrooms. At 4:00 PM, the maids tried to use our daughter as a middle man to speak to my husband about them leaving and needing my husband to call the office to pay them. My husband had our daughter give the maid her cell phone and informed them that we were almost there. The maids somehow got the kitchen, dishes, living room, dining room, master bedroom and master bathroom completed in 30 minutes time. This has led us to believe they were purposely working slowly due to being paid by the hour. When we arrived at the house, the maids were on their own cell phones with the business owner. I went into the house and immediately came back out because of the potent chemicals present that burned my eyes. My husband was giving our credit card number as I came out to the owner. I request an invoice and was denied. I then asked for a breakdown of time spent and again was denied. I asked for any proof of purchase of services rendered and was denied. Once the maids left, we opened the windows throughout the house in order to be able to enter our home without becoming dizzy from the harsh chemicals used. This website states they use Simple Green eco friendly products only, again a courtesy our home was not privileged to. After inspection of our home, I found that the areas "cleaned" were done not to any previous maid service standards, and far from my own. Areas were still dusty, tile floors were cloudy, dishes were left in the sink, and our house was not even half way cleaned. At this time, I asked my husband to call the business and let me speak with the owner due to the poor services we received. I asked for a refund because not only did they know we had a 3000 square foot home that needed cleaning, but the areas they did do were not up to par. The owner refused any refunds and did not offer any apology. At this time I was apoplectic and stated I would be sure to leave a "great review" on all sites stating our experiences with their company.

We've used The Cleaning Authority for several years now and couldn't be happier with the work they…read moredo. If we have a problem or request they take care of it quickly. You won't go wrong using them.

Lost original key I gave them tried telling me they were giving the wrong key even after they used…read morethe key to enter and clean my home Previously. I'm a monthly customer, cleaning my house on mondays when I asked if it could be switched to a Thursday or Friday the weekend before I get my kids at first it was yes then it was no and it was no because I'm only a monthly customer. The cleaning was ok last time they cleaned they didn't clean kitchen sink and backsplash I didn't mention it. Poor customer service, poor communication, I never leave reviews but this is the truth. Cancelled service plenty of other home cleaning businesses besides this one. I'd advise not using these people.