My wife does not have optical insurance and was a little pensive as to the cost (as here lens are…read morenot simple off the shelf single lens) however at Eye Wear Unlimited the cost of the exam, her normally expensive lens and frame was very much less than she expected. The receptionist and other staff as well as the ophthalmologist were excellent. For the exam we were in and out within 30 mins of the appointment time. Her new glasses were ready within 7 days (this was even over the Thanksgiving holiday). Great service and very reasonable cost. Don't be off put by the exterior

This place is rather small, but well-organized. The employees are very professional and easy-going…read more They do a great job of greeting the customers who step in and have them fill in the necessary information. It is advisable to have an appointment before going in. You can just call or walk in and make an appointment. The old lady with whom I made my appointment was very polite and professional. At first they ask you to take a quick and very simple eye exam and then they ask you to wait until it's time for the eye doctor to see you in his office. The optometrist who examined my eyes was very professional. One can tell he has been doing this for a long time. The doctor complimented me on not wearing my contact lenses during sleep. I can't keep my eyes closed for a long time when I wear contacts, much less sleep with them, but judging by his comments there are indeed people who sleep with their contacts on. I must admit I was a little embarassed when I couldn't name the brand of contacts I had been using up to then, but the doctor didn't make a big deal about it. He then proceeded to name the different brands of contacts they sell, some of their applications and uses, and their affordability. It looks like this business is family and locally owned, but I could be wrong. The atmosphere inside this place is very peaceful and relaxing. They also advertise glasses starting at $69.00 (buy one pair, get one free) outside the building. When I purchased my contact lenses, they gave me a free trial pair. They didn't have my contact lenses in stock, but the young man who brought me the contact lenses for trial said it would take about 3 or 4 days for my order to be ready and the pair they gave me lasts for about a month, which is the kind of duration for contact lenses I am used to. They also gave me a free sixty milliliter disinfecting solution for my free contacts. This was my first time there and the experience was more than satisfactory. Their services and products are inexpensive compared to other places of this kind in Columbus. I highly recommend this business to everybody.

The place and the people are nice. They're in a good spot for college and city folks. It felt like…read morethey were a little more on the expensive side but when my wife got the wrong lenses, they were nice enough to replace them without any hassle. Now, they look great!

Excellent uptown location with a great selection, knowledgeable friendly staff(thanks Ms Donna) and…read moregreat optometrist

I had such a wonderful experience getting my glasses today. I worked with David and he went over…read moreall of the specifics of my insurance and deals that the business was offering. The glasses were at great value but David's knowledge and great customer service made me a repeat customer - I will definitely be back. Also my two glasses were ready within the hour!

Awesome team working expeditiously to get you in and out but not without flawless care and answers…read moreto concerns you may have. They are very professional and will make you laugh throughout your visit. Loved the whole experience.

My experience was very bad. They were not organized and prepared for arrival. They were not paying…read moreattention and put my daughter glasses on my profile so I had to pay for everything twice. The person who did that asked for help but did not explain to him so he was just doing anything. They could not keep up with file folder. They walked and stood over you other staff and not say excuse me.

Went in two different times looking to purchase glasses. Looked around for a wile and tried on…read moreseveral pairs. All the time I was there trying on glasses no one ever greeted me.

First Time Customer. Didn't have an Appointment, was in a jam, had ran out of contacts. They worked…read moreme in when every other shop was a week out. The Facility is Very Clean & Neat with Lots of High Tech State of the Art Diagnostic Equipment. The Exam is VERY thorough with every detail explained. I now can Now see Better than I have in years. Special Thanks to Dr. Rossello & Staff

For me, it was extremely poor customer service. Unfortunately, I came across a very rude staff…read moremember.

This Is by far the best Visionworks I have ever been too. The staff is beyond helpful and…read morefriendly​. They really work hard to try to accommodate​ the customers. When I went for my appointment​ I didn't​ have to wait at all. As soon I walked in my appointment began​... and this was on a Saturday​ morning. The Optometrist​ that I saw​, I can't​ remember his name but he was an older guy and he was sooo nice and caring... He really made sure that my contacts were comfortable​ and that I got the correct lens for my glasses. He did not rush through my appointment and he answered all of ​my questions​. This is the only place I will get my contacts from now on.

I was on time for my appointment at 9:30 this morning. There…read morewere no other customers to be seen. Lolita Deck told me to sit down and wait. I told Lolita Deck, I prefer to stand. At that point it took 10 minutes before I was checked in. I went back for the eye exam promptly after that. The employees were all friendly and professional. The exam was completed in about 15 minutes. That employee told me to look at glass frames. I was told again by Lolita Deck to sit down and wait. I told her again I prefer to stand. I am an older male almost 67 years old. Sitting down puts a strain on my hip. She sat at the front area complaining about how employees acted while she was on vacation. After 1 hour of standing and waiting patiently the second customer came out from their eye exam. I ask the second employee that had been sitting with Lolita Deck for about 30 minutes,how much longer do I have to wait to make my choice of glass frames. That employee acted surprised that No one had helped me. She started to help me. While trying to help me she checked in 5 more customers. Gave 3 more customers their new glasses when they came in the store. Now 1 more hour later I am still in Visionworks trying to get my glass frames and final bill. During the last hour Lolita disappears from the front helping with customers. Lolita Deck business card says general manager. If this is the best Visionworks can hire for general manager it's a sad reflection on Visionworks. I will pickup this pair of glasses when ready. I will schedule my appointment next year. If Lolita Deck is still the general manager, then you have lost a customer for life. Lolita Deck store # 489 D is a sad excuse for an employee.

I love the clinic and I love the doctor. Very professional friendly and have been in service for…read moreyears. The staff is very knowledgeable very prompt very personable. Have been going to this particular facility with Dr. Hutchins and Valentino in the past for over 20 years. I would recommend them very highly.

I saw them today and it was a wonderful experience. The staff is very friendly and helpful. The…read moredoctor was very informative and thorough.

I went there to have an eye exam pretty much knowing I would have to order online to get what I…read morewanted. Either the doctor or optician told me I couldnt have all the measurements so I had to order glasses there to get the right measurements. I ordered the glasses as a second choice planning to order the glasses I wanted. I went back to get a copy of my prescription and they still would not give me the PD measurement.Also every move they make is charged separately. It was over 1200 dollars.The optician will tell you about her education even though its not relevant. I just wanted my prescription with proper measurements. My eyes, I paid, I deserve a copy and feel I was pushed into purchasing my second choice. I wont ever go back there . Save yourself some money and time.

This is the cleanest, most efficient, high tech and professional Eyecare facility I have ever been…read moreto in my 25 years of being a consumer of corrective lenses. I was able to get an appointment scheduled via email, they were very considerate of the fact I was coming in between my own client appointments and had me finished within 50 minutes (including new patient paperwork). Additionally Dr.Oliver acknowledged and issue I have been having with my contact lenses that another practitioner had brushed off and helped me get fitted for custom lenses to help correct the issue. Overall, highly recommend!

A great experience from when I walked in the door until I left satisfied. The staff was very…read morehelpful and friendly.

I was told that I could not buy frames without a exam, I had just had an eye exam there a couple of…read moremonths earlier and bought glasses. Don't waste your time get your exam because the optometrist it excellent, take your prescription someplace else.