I've used this Post Office for years and it really is the best I've ever come across for friendly,…read moreprofessional customer service. Staff are welcoming, they go out of their way to be helpful, and they are fast and efficient. Much better than the P.O. in Acocks Green village. I recommend it highly - you really can't go wrong with these guys.

When our regular post office failed to survive the recent cull, we switched to using Shirley Road…read more This post office sits in a small row of shops, and has street parking outside, although finding a space can be difficult at peak times. Perhaps because of its location next to a small general store, this post office doesn't sell much else apart from postal items; you won't be able to pick up your missed during the weekly shop bits and pieces here. However, it more than makes up for this by being the friendliest post office we have ever used. We send out a lot of items in the post (home business and ebay wardrobe clearance) meaning that we can have 10-15 items per trip. The staff in this post office are really efficient, meaning that other customers in the queue are kept happy (we try to go when it is quieter). Many post offices will complain if you bring more than a couple of items, but not here. The staff take a sensible approach, asking you whether items are all the same, and whizzing through the recording and certificates of posting at great speed. All of this is while chatting away, and remembering all their regular customers. Certainkly well worth adopting as your regular post office.

I didn't have to queue for more than a couple of minutes. When I got there, the person at the…read morecounter was polite, friendly and very helpful. I wanted to return a parcel and she explained the different options and helped me make the right choice. Totally professional, and made me feel confident in the service.

This is my local post office, and I love it. Because I use it almost everyday to post my mail. Very…read morefriendly service and very quick to deal with customers as compared to other hall green post office by waitrose which is slow service. But this one is better, the only down side is that this one don't deal with road tax. There is always parking on the street. They also have good range of greeting cards available at good prices.

Five counters, rarely more than two and never more than three staff serving. Inside is bright and…read moreairy but produce inside here is now expensive and poor quality. Despite being incredibly busy beforehand this post office is now smaller than it was before and offers less service than it did before. There is a Post Office on Gospel Lane that I keep forgetting about that you will definitely get served quicker at. In fact I typed this review whilst already queueing for 10 mins at a time that I wouldn't exactly consider peak time.

Staff are slow and unhelpful. Only the young man on the Smiths counter seems to know what hes…read moredoing. I recently had an argument with an older member of staff when trying to post something abroad. She'd given me the wrong information the day before when I'd specified which country it was for yet insisted I was in the wrong. On another occasion when I handed over a bill and said I wanted to pay the full amount the same member of staff asked me what I meant by the full amount!! Useless. Until they either retrain or replace the post office counter staff I will go somewhere else.

Standard newsagents that I often pop to for a newspaper or lottery ticket. Friendly service and…read moreeverything you would expect from this type of shop. They may even have that extra bit of luck we are all looking for in life as the last time I bought a lottery ticket from here I won a tenner!

Naila in the local post office really helped today with delivering a book I needed to send to the…read moreother part of the country. Great service, and provided plenty of different options to get it there quickly, and as cheap as possible.

Post office has been closed for many years, should not be showing on results as existing!read more

Terrible post office service. The slowest ever seen. The bald Asian manager is rude and very…read moreunprofessional. He should not be in any customer service role The shop itself is clean and tidy and well presented. The post office let's down the shop. They should change the manager and put professional post office staff in there Perhaps get rid of the PO Move it toSPAR

The main Post Office serving the area of Solihull, located in Mell Square, definitely goes beyond…read moreyour usual local standards in several departments. Despite looking slightly run down from the outside, the inside is cutting edge (by Post Office terms), with several windows as well as several automated machines that let you print your own stamps, meaning there's never much of a wait, despite being relatively busy. They also have an intelligent ticketing queue system, which lets people sit down whilst waiting instead of having to stand in a line (it's the little things in life, isn't it?). As well as general postage services, they've got a classic Post Office selection of stationary, as well as a couple of booths for passport and driving license photographs. Overall, although I admit that small local Post Offices have a certain British charm about them, I think it's time to embrace the future like Solihull Post Office has.

This can be found at the rear of the Tesco Express store, it can be quite difficult to park when it…read moreis busy as there is only limited parking, however they have recently expanded the car park for the shops along this block and the car park is just a few minutes walk down the road. The staff are friendly and helpful, even when they are literally ran off their feet with customers! They are always polite and offer a professional and fast service. They have a few collections throughout the day as I have noticed the post men doing collections at different times when I have been in the store