It's a good thing for Whetstone there are no negative stars, that would properly indicate their…read morelevel of incompetence. My cat couldn't eat, could barely breathe, they said, "Oh the doctor took the day off, come back tomorrow." Early the next day the excuse was, "Oh we ONLY do those types of exams in the afternoon, we'll get to him when we get to him." Dead cat. After slicing him open, killing him with the anesthesia AND expecting to be PAID for not doing anything, the "doctor" said, "Oh he was hit by a car, nothing I could do." Wow a car IN the house and a car that caused NO skin abrasions or bruising. I'm going to Graff the next time I want an animal cared for, and I'll leave putting one to sleep to Whetstone, that seems to be their specialty. I'll also add they are so out of touch with what they're doing, a few months after killing my cat they sent a postcard telling me I needed to bring him in for his exam and shots! I can't tell you what I think about that bit of insensitivity and general "we really DON'T care unless it's cash or check" attitude because there are no polite words to describe that adequately . . .

We've been in to seenDr Melissa twice now. My little dog is very high maintenance. She's awesome…read more It's obvious she cares and knows her stuff. I highly recommend this vet.

The Doctors are very good and very knowledgeable and very helpful to the public. I have been with…read morethis group of professionals Doctors since 1998. I've been happy with the service I have received over the years since.

When we moved here from Ft. Campbell, I was nervous about finding a new vet to go to. We absolutely…read moreloved Tiny Town Animal Clinic because that's where my two oldest Manning and Gracyn started off going for their shots and grooming (the staff there absolutely adored my pups). So coming here I was pretty nervous but the reviews all seemed great besides the few outliers that didn't phase me. For one, the vet is always clean and is pretty roomy. I like that it's not a small waiting room/ front desk area where it feels crammed and muggy. I also like the front desk people because as much as I've came to this vet, some of them start to recognize you and your dogs and it makes you feel welcomed. I'm not sure what the other reviews were talking about but every time I've been there, it was always the same few front desk people. If they were talking about the techs, then they need to know that vet techs come and go, we do live in a military town where people are constantly moving, and it's a lot of young faces so probably people who just got done with their program and looking to work. Lastly, I truly enjoy this vet because of the veterinarians. Dr. Hackworth is such a kind soul and you can tell just by one meet with him. He has always taken care of my three pups whenever we came in for their routine vaccinations. Anytime my babies had surgeries I always requested him. I'm sure they are all great though because they are under the watch of Dr. Hackworth. I have been coming to this vet for almost 2 years now and probably a lot more visits than majority of these reviewers due to the fact that I have 3 fur babies and there's been surgeries and multiple puppy shots that they had to get so this backs up my credibility of this review. Lastly, their prices are unbeatable. I've never been to such a nicely priced vet. Trust me- my first two pups have been spayed and neutered and my third one was the cheapest! I highly recommend this vet!

Terrible place do not go here if your actually care about your pets. Couldn't even get simple…read morequestions answered.

0 STARS!! This place has now k*lled TWO of my dogs and showed zero grace, sympathy, respect,…read moreanything in return. Years ago they ov3rdos3d my teacup chihuahua with his vac!nes. Today (05/29/26) I took our beloved miniature dachshund in at 8:30am to get neutered and he was k*ll3d instead. At 9:30am we were called and told that the sedation went fine but his test!cles hadn't dropped so they needed our permission to "find them" because it cost $100 more. They said there were no pros or cons to continue or stop the surgery so since we were under the impression he was already put under, we agreed to let them go ahead with it and we would pay the extra money. The vet did not run proper tests on my dog beforehand or check his heart, which was enlarged (found out after d3ath), and put him under in which the anesthetic k!ll3d him. If they would've taken 1 simple step to check, our sweet boy would still be al!ve and well. They also waited over 5 hours to call us around 1:15pm to even tell us the news and when we showed up less than 5 minutes later, he was already cold and stiff. While being very dismissive, defensive, degrading, heartless and down right rude to us, the lady who called us at 9:30am argued that she "never said they had him sedated on the phone" which is an absolute lie. The vet was so defensive and said he did everything he could. We were then told that since his test!cles hadn't dropped, the surgery wasn't even needed because he was more than likely infertile. Then why'd they do it?? Why didn't they tell us that on the first phone call?? He shrugged his shoulders and didn't have an answer then. I asked about the huge time gap from 9:30am-1:15pm and he said "he tried calling us at 11am and it didn't go through" so in his case he didn't get an answer so he waits another 2 hours? We never got any other calls besides at 9:30am and 1:15pm. When asking for all records and receipts to be printed off, they argued until they were blue in the face that our dog had NEVER been there, that's also not true. He'd been multiple times for vaccines and routine things. They finally found 1 singular visit in their records but none others. The vet was also adamant about sending the x-ray that was done after death, instead I took a photo of the computer screen which shows a time stamp of 10:04am. My dog was long gone before they said anything to us so they could make up a story, they were prepared. They still tried to keep our deposit and make us pay for the cr3mation or we another option given was we could just do a mass cr3mation and toss him out. When I declined (after going back and forth to try to keep our money), they tried making me leave with my cold, stiff dog, in a dinky towel in front of their fully jammed packed waiting room. It was sad, embarrassing, degrading, heartless, and downright inhumane of how we were treated. DO NOT go to this place if you want to keep your animals alive. I'm not the only bad review and I also know they have deleted other bad reviews. Keep your babies safe, do not go here no matter the circumstances. HORRIBLE EXPERIENCE!!!!!

Traveled from Chicago suburbs to get my little girl. I had no idea how cute she would be. She's in…read moreperfectly good health with the best personality! I would choose this breed a hundred times over. Randy and his wife are wonderful breeders and very helpful. Getting Olive was the best decision!

Potter Creek Kennels is a special place to get a dog from- they play with the puppies, it is a…read morefamily home and very clean and the puppies and the mother are looked after very well. WE love our little shichon puppy Cali- she just turned 3yrs old, we believe that she is the way she is ( very loving and well tempered) because of those first few weeks of her life and how she was cared for. We would definitely get another puppy for these wonderful people- highly recommend them Cali is our fur baby and has brought so much joy to our life

I read the dead cat story, wish I knew what they went in for, possibly they were very ill or…read morediseased cats? I assume not for routine spay or neuter, but my daughter used him for her German Shepherd when vets in Springfield said he needed leg removal due to cancer or disease. Two clinics gave her prices from $1500 to $3000. I asked her to try Cabool, she brought him in, his expertise in hands and eyes, diagnosed that the dog only needed 3 toes removed for $300. The dog lived years after that with no complications.

I have taken many, many dogs and cats in for spays and neuters over the last 18 years. Always very…read morehappy with the service and the results. My barn cat population is under control thanks to Dr. McMinn's reasonable prices, despite constant additions thanks to people dumping cats and kittens.

It is easy to make appointments here, and the office keeps us up to date on what our animals are…read moredue for: vaccines, etc. Also, they are very understanding when you have trouble getting large dogs to their appointments!  (Let's just say our Great Dane had issues.) Their boarding services are wonderful and very reasonably priced. We felt very comfortable having them take care of our Great Dane after he got neutered knowing he would receive his medication on time and eat quality food. Now to the vet: Dr. Scott Peters has been our family veterinarian for close to two decades. He's maintained the health of our donkeys, horse, dogs, and cats (yes, it gets noisy sometimes out here!). He saw us thru two donkey pregnancies, has a great after-hour emergency service (which we have used more than once), and helped us keep the feral cat population down in our area by spraying/neutering the ferals my mom would trap and bring in (I think most vets would have told her that was crazy to do). If you need veterinarian services in the Ava area, I recommend the Animal Clinic of Ava.

I have taken my dog to Ava for a few years and the staff has been great. I recently had to put him…read moredown, and the care and compassion shown by everyone was unbelievable. They truly care about the animal and the person. I will be taking my new dog to Ava for treatment you can rest assured.

So unorganized!! Michelle is rough with the dogs!…read more I spoke with the business next door, after my grown grandson, told me they can hear Michelle cuss and scream at the dogs!! And it's all true! I was asked by Yelp to review Furstatic! If you love your pet, bypass furstatic!!!

We took our toy poodles to them. They were very rough…read more Both poodles were bleeding when we picked them up 11/2 Hours later. If you love your furbabys at all, DO NOT TAKE THEM TO FURTASTIC. we ended up going to our vet afterwards. Horrible experience!!!!

We have an English Bulldog puppy who has been seen by Dr. Mallard and Faith since we adopted him…read more He started to experience some problems and Dr Mallard has acted as our advocate with the MIZZOU veterinary school. He is very knowledgeable, caring and calming (to us) and always takes as much time as we need to understand everything that is going on. We live 1.5 hrs from the clinic and wouldn't dream of changing doctors! Dr Mallard's assistant Faith is awesome as well. She communicates with us and never fails to promptly return our calls.

I have taken multiple pets here over a year or so for reproductive health screenings and semen…read morecollection. This clinic is wonderful! Staff is awesome! The building itself is clean, and up to date. Just goregous. Staff is helpful, friendly and very caring. Prices are fair and even significantly LOWER! Than other clinics for certain services. I am a professional dog trainer and I travel the contry worh our 24 performing dogs. They are my pets and best friends and they come first. I drive hours out of my way just to visit this clinic and staff. I've had several amazing experiences with multiple staff members, this place never disappoints! I HIGHLY RECOMMEND!

Received an appointment right away and helped me deal with some issues my little girl was having…read more Very nice and efficient staff.

I have never had a better vet and team. They are the ONLY ones I will trust my babies with. They…read morehave always treated my pups like their own. From new babies to sending them over the rainbow, I could not have ever asked for a better team!

Never experienced a vet or any kind of medical professional with such disgusting and atrocious…read morebedside manner. Thankfully our animal got care and was able to be taken home but I would steer clear of this place. Had major events not updated to us, lack of professionalism and again I honestly do not know how that vet is allowed to speak with any person the way she does.

I have been taking my dog here for a very long time, and just yesterday I had the worst experience…read more I will say, the vet assistants and the vet themselves were amazing and friendly and very empathetic...however the front desk staff are not. My dog is 10 almost 11 years old and was diagnosed with heart failure. I have had him seen there and had tests done and paid $600+ at one time for my fur baby. Due to a lot of life things going on, I am not very financially stable. I was unable to pay the full amount yesterday for the visit, and his pain meds. Since my dog is in a lot of pain and slowly dying.... he needed this done. Like I said, I have paid all my bills the day of until yesterday. I was able to pay a portion of it. However, they were refusing to let me pay for his pain meds until the whole service was paid for, which was the whole point of the visit. The front desk staff did not care at all. Did not let me set up some kind of payment plan or pay for the meds and then a portion of the services. I was going to be able to pay all of it on Friday - 2 days later.... I was crying at the checkout desk because they would not let my dog have his VERY needed pain meds. Then the vet assistant comes out with my dog and his meds, and I was thinking maybe they were able to give him a "sample" of the meds to hold him until Friday. But no, the front desk lady yells across the waiting room - in front of other people - "She can't have those, we took those off, she can't have the meds" SO EMBARASSING. I was just very disappointed in them for lack of empathy, when they KNOW me and my dog...since we have been there for years. They KNOW that we have paid all other bills on the day of the service. And the fact that this place does not have a payment plan option for people who struggle financially but still want to make sure their animals are healthy and cared for!! I do recommend this place for the Vet staff, but I don't recommend for the front desk staff. They have no compassion for the owners.