Warm and welcoming staff and knowledgeable, attentive, and caring vets. I highly recommend.read more

I brought my dog to Crossroads seeking a second opinion after frustration with my existing vet. As…read moreI feared, the situation was worse than I'd been led to believe and required more aggressive care. While we started trying to get things under control, the clinic was excellent about calling to check up on how my dog was doing. They were great about getting us in frequently (with and without appointments) to monitor progress. Ultimately, things had progressed too far, leaving only one real choice. Dr. Dooms spent extra time discussing the decision I had to make and letting my cry. She was even able to recommend a traveling vet that did at-home euthanasia and tried to find out their availability that day. Her kindness and empathy was such a stark contrast to my previous experience. I wish I'd come to Crossroads sooner because it would likely have made all the difference. While Crossroads may be more expensive than some clinics, you absolutely get what you pay for, and my four-legged loved ones deserve only the best.

So far I've been calling since 11:30AM my appointment starts at 1:44pm and even at 1:10pm I can't…read moreget a hold of them because they are having a "staff meeting" and are closed they moved my appointment up without me knowing it was suppose to be July 6th not may 6th

I was extremely anxious bringing my cat, frankly more nervous then my cat, but she did so good and…read morethe entire staff was so patient and kind with her, will become our regular vet!

Does anybody answer the phone I have tried for 2 days ! I just found out my cat has surgar…read morediabetes and they haven't got ahold of me to get some medicine my cat has been peeing everywhere witch isn't her fault ! I know she don't feel good ! Not real happy right now! I have never wrote a review in my life time this is my first time ! I'm not a fan of reviews but I dont know how else to get someone's attention! I was told someone would contact me and noone has reach out to me ! I took my cat last Monday and I keep call and you can't even leave a message

Do not take your pet here if you want to save its life the vet misdiagnosed my berman cat coco 4…read moretimes come to find out she has a tumor the size of a pop can on her spleen. This vet felt her all over 4 times in 3 months and said she had hairballs then pancreatitis after drawing her blood even though her white cell count came back very high he still was stating she looked healthy what a dumb a**. She stopped eating and drinking all together and now will end up dying thanks to this vet!!!

the lady who saw my dog wasn't much of a vet. She was afraid and just overall didn't seem to know…read morewhat she was doing. I never went back, ever! DO NOT TAKE ANY ANIMALS HERE..........

TL/DR: RIP Cypress. If you like to be involved and informed with your pet's care go elsewhere. If…read moreyou want to be charged for ridiculous, inappropriate vaccines that decrease quality of life when your puppy is already dying go here. Full: Went to MVC to examine a puppy with a growth on his gums. Between making the appointment and getting seen the growth became severe. The vet took one look and gave almost certain prognosis of death without radiation. I declined biopsy and radiation and consented to x-ray. When they came back they said x-ray was useless and stood by the original prognosis. I told them I would consider a short course of antibiotics in the unlikely chance it was bacterial infection. She said if it was a bacterial infection the antibiotic would turn it around it in 2 weeks, and if it was cancer he'd likely be dead in that timeframe. I told them I definitely didn't want to vaccinate since he was already fighting for his life. She then informed me that she gave him vaccines without my consent while she took him back for the x-ray. I expressed my dismay and she was defensive and unwilling to acknowledge my position and right as a pet owner to make informed decisions. I left the clinic and within 30 minutes the otherwise healthy, energetic pup started violently vomiting and couldn't stand up. I called the clinic and talked to speak the manager. I explained the situation and my concerns. She was equally dismissive and saw no problem nonconsentually vaccinating a sick pup with an almost certain prognosis of death. I told her he took a 180 degree turn of health within an hour of getting the vax and asked if they would consider putting my vet bill ($125) towards euthanizing him (more than $300). She declined. I asked if they'd refund the vaccines. She declined. I asked her to send the pup's medical records to me. She declined. They were not only unhelpful but also rude and unprofessional. The pup had to be euthanized elsewhere almost immediately since he never recovered the dramatic health decline following that vet visit. I was able to obtain the vet records from MVC via the other vet we transferred him to. That vet and another I consulted with were appalled at the behavior of MVC and had strong opinions of negligence and unprofessionalism. I filed a complaint with the BBB and the MVC now alleges that they vaccinated the puppy in front of me and that they did not charge me for the vaccines. This is a blatant lie and an attempt to avoid liability. Making a mistake is one thing, but these people are willing to go to great lengths to make sure they get paid regardless of what's best for animal and owner. Emily Johnson DVM and Lynnette Cook should be embarrassed of their unprofessionalism and lack of ethics. Update: I was still established with their large animal vets for emergency farm visits. They blacklisted me as a client without informing me and wouldn't call me when I had an animal in need.

Took my cat here recently and experience was excellent. I'm not sure Lucy would agree as she…read morehates leaving the house to go anywhere. The people were great and I was in and out pretty quick. Would highly recommend.

I choose to take my dogs to this vet because it was close to our house. He has seen all my animals…read morethere. One day I went to the counter to pay our bill. She said I need to add $35 times two for our dogs missing an appt before. I said what are you talking about. She proceeded to tell me and I said that was incorrect, I called up there and an older lady answered and took my call when I cancelled. She use to always be there. I called and cancelled a while back because we were on vacation that week and I told her that on the phone call that we are unable to keep this date. It looks like it never got cancelled. I was made to pay that along with our bill. I was upset over having to pay for something that was not my fault. I did call my husband at work. He meets me there and we both went in there. He told them the exact same thing. But we already called on our part and she must of never put in the notes in the computer or it forgot. We called tonight about an important issue about a dog trying to want to produce early. Then they got my name and put me on hold forever. She came back on and said they could not see us there anymore because of the issue last time. How is this fair to us? Dr Weddle here must not really care for animals they way he should. If he had a heart he would've seen him with no question. I would never recommend him for anything!!!

UNCARING IN A TIME OF EXTREME DISTRESS. When my sister, whose Doberman was a patient, informed this…read morevet she scheduled an in-home euthanization (dog has bone cancer), he chastized her for not following HIS preferred course of treatment. Nie offered no in-home service, only CRITICISM instead of COMMON SYMPATHY as my sister struggled through palliative care. Be prepared for pressure to spend lots of cash for his alternative care plans when in fact your dog is dying and needs hospice care instead. For shame, Mr. Nie.

Dr. Nie is THE best vet. I had been looking for a vet who paracticed holistic wellness,…read morechiropractic and acupuncture along with conventional medicine. I'm a huge believer in taking care of yourself and your pets along the way rather than waiting for an illness to arise. I have learned so much from his teaching. He knows what he's doing and spends plenty of time with my dogs. The new diet "Answers" that he distributes is fantastic. It is raw and fermented and the best food out there. My two dogs are thriving on it. If you think you are feeding a good diet you will find that you have been wrong all along. Once you start with him you will wonder "why didn't I know about this sooner?" That's the thing everyone says that I meet there! Andrea Eddy

Dr. Brett Bacon is no longer at this location. Retired? New location with better working hours? The…read morecurrent staff would not answer only replied, "He's no longer associated with this office. He left four years ago. That's all I'll say." Then they directed me to a website to set up a new patient account and wait for a call back.

Dr. Bacon and his staff are wonderful. They know their patients and their owners by name. I have…read moreused him for many years, he is very honest and won't try to overcharge you for things you don't need. He gives you all options so you can make an well informed desision. Very caring and knowledgeable.

We only had our dog a few weeks since adopting him from a shelter. We really didn't know him that…read morewell yet but they did a great job of reassuring us. The facility was clean and quiet. Lots of space for the animals to run around in a group and they also offered to play individually with any dogs that weren't as friendly in a group. Two different choices for boarding rooms. Very reasonable prices. We heard good things from friends also before going there. You can tell they enjoy what they do!

Our vet recommended taking our cat, Cody to Countryside Kennels. We went to check the place out…read morebefore our 5 day trip. Was very impressed as everything was so clean and the enclosure was a good size and also air conditioned. He also got a bath as he had an accident in his carrier on our way there. They put a heater in his enclosure to keep him warm after his bath. Called twice to check on him and they were so kind and considerate. The price was very reasonable for the great care Cody was given.Our cat seemed a little sad when we brought him home. I think he really enjoyed his stay. Will definitely use them again.