I wanted to express my sincere appreciation for Dr. Jane Flathers and Angel Animal Hospital. I have…read moreused other veterinarians in Springfield but Dr. Flathers stands out as the best. I had two dogs before this dog whom I took to other veterinarians. The contrast between previous veterinarians and Dr. Flathers was pronounced. The last veterinarian did not appear to be as thorough in her examinations, her equipment malfunctioned on our last two visits and she seemed to be unable to confidently diagnose my dog's health issue. Every time I have seen Dr. Flathers I have been very impressed with her knowledge and diagnosis of my pet's problems. I would highly recommend Dr. Flathers and Angel Animal Hospital. I appreciate Dr. Flathers' superior knowledge, abilities and genuine concern for the pets she treats and their owners.

The best staff, Dr. Flathers just makes me feel perfectly at ease trusting her with my best friend…read more:-)

Dr Pfander and his amazing wife Jeannie have been my Vet for pretty close to 40 years. They are…read moreAMAZING and take PHENOMENAL care of my babies. I have had a LOT of ups and downs with my beloved dogs & cats. And Dr Pfander has ALWAYS done everything he could for them. I trust them more than anyone else! They are THE BEST THERE IS!!!

Dr. Mike is so wonderful with our pets. I say pets meaning babies. We had to put our little dog…read moredown recently. He was so good walking us through the entire process step by step. Even to the point he let us make the decision that it really was time. I would feel quite good recommending Cottage Vet to anyone for care of your babies. It is also family owned and operated. I do like that. Thank you Dr. Mike

Does anybody answer the phone I have tried for 2 days ! I just found out my cat has surgar…read morediabetes and they haven't got ahold of me to get some medicine my cat has been peeing everywhere witch isn't her fault ! I know she don't feel good ! Not real happy right now! I have never wrote a review in my life time this is my first time ! I'm not a fan of reviews but I dont know how else to get someone's attention! I was told someone would contact me and noone has reach out to me ! I took my cat last Monday and I keep call and you can't even leave a message

Do not take your pet here if you want to save its life the vet misdiagnosed my berman cat coco 4…read moretimes come to find out she has a tumor the size of a pop can on her spleen. This vet felt her all over 4 times in 3 months and said she had hairballs then pancreatitis after drawing her blood even though her white cell count came back very high he still was stating she looked healthy what a dumb a**. She stopped eating and drinking all together and now will end up dying thanks to this vet!!!

Warm and welcoming staff and knowledgeable, attentive, and caring vets. I highly recommend.read more

I brought my dog to Crossroads seeking a second opinion after frustration with my existing vet. As…read moreI feared, the situation was worse than I'd been led to believe and required more aggressive care. While we started trying to get things under control, the clinic was excellent about calling to check up on how my dog was doing. They were great about getting us in frequently (with and without appointments) to monitor progress. Ultimately, things had progressed too far, leaving only one real choice. Dr. Dooms spent extra time discussing the decision I had to make and letting my cry. She was even able to recommend a traveling vet that did at-home euthanasia and tried to find out their availability that day. Her kindness and empathy was such a stark contrast to my previous experience. I wish I'd come to Crossroads sooner because it would likely have made all the difference. While Crossroads may be more expensive than some clinics, you absolutely get what you pay for, and my four-legged loved ones deserve only the best.

The BEST In every way..caring, knows what they are doing in…read moreevery aspect of care! Prices are fair..so glad to know this honest Vet office. Waylon our coon hound loves Dr Hale.

I have had no less than seven different dogs and one cat treated at this Vets. Have had extensive…read moreservice by Vets in other states and we are both in the medical field so knowledgeable of most procedures and conditions. This Vet (Mark Hale) has always shown professionalism, courtesy and concern even after many years interaction with my somewhat challenge personality. He is always patient and kind. His advice and treatment has been excellent. He is not afraid to do a referral or offer prescriptions or advice outside of his practice. We have had him perform numerous dog dental cleaning on all ages without incident. So you have to wonder the persons REMARKS from CALIFORNIA and take it with a grain of salt. I have complete confident in Doctor Hale. My only issue is that he ONLY treats dogs and cats and not other exotics, But I don't blame him.

the lady who saw my dog wasn't much of a vet. She was afraid and just overall didn't seem to know…read morewhat she was doing. I never went back, ever! DO NOT TAKE ANY ANIMALS HERE..........

TL/DR: RIP Cypress. If you like to be involved and informed with your pet's care go elsewhere. If…read moreyou want to be charged for ridiculous, inappropriate vaccines that decrease quality of life when your puppy is already dying go here. Full: Went to MVC to examine a puppy with a growth on his gums. Between making the appointment and getting seen the growth became severe. The vet took one look and gave almost certain prognosis of death without radiation. I declined biopsy and radiation and consented to x-ray. When they came back they said x-ray was useless and stood by the original prognosis. I told them I would consider a short course of antibiotics in the unlikely chance it was bacterial infection. She said if it was a bacterial infection the antibiotic would turn it around it in 2 weeks, and if it was cancer he'd likely be dead in that timeframe. I told them I definitely didn't want to vaccinate since he was already fighting for his life. She then informed me that she gave him vaccines without my consent while she took him back for the x-ray. I expressed my dismay and she was defensive and unwilling to acknowledge my position and right as a pet owner to make informed decisions. I left the clinic and within 30 minutes the otherwise healthy, energetic pup started violently vomiting and couldn't stand up. I called the clinic and talked to speak the manager. I explained the situation and my concerns. She was equally dismissive and saw no problem nonconsentually vaccinating a sick pup with an almost certain prognosis of death. I told her he took a 180 degree turn of health within an hour of getting the vax and asked if they would consider putting my vet bill ($125) towards euthanizing him (more than $300). She declined. I asked if they'd refund the vaccines. She declined. I asked her to send the pup's medical records to me. She declined. They were not only unhelpful but also rude and unprofessional. The pup had to be euthanized elsewhere almost immediately since he never recovered the dramatic health decline following that vet visit. I was able to obtain the vet records from MVC via the other vet we transferred him to. That vet and another I consulted with were appalled at the behavior of MVC and had strong opinions of negligence and unprofessionalism. I filed a complaint with the BBB and the MVC now alleges that they vaccinated the puppy in front of me and that they did not charge me for the vaccines. This is a blatant lie and an attempt to avoid liability. Making a mistake is one thing, but these people are willing to go to great lengths to make sure they get paid regardless of what's best for animal and owner. Emily Johnson DVM and Lynnette Cook should be embarrassed of their unprofessionalism and lack of ethics. Update: I was still established with their large animal vets for emergency farm visits. They blacklisted me as a client without informing me and wouldn't call me when I had an animal in need.

Had to unexpectedly help a visiting out-of-town family member find a vet to euthanize her dog (who…read morehad been battling a terminal illness for a year, and had taken a huge turn for the worse overnight). The staff worked him into their already-full schedule, and were extremely compassionate towards him, as well as towards his grieving human companions.

my dog had tumors. I took her to the regular Vet. & 3 months later to an Emergency Clinic - no one…read morecould figure out the problem. I feel God led me to Dr. Reid. he knew exactly what to do. he is genuinely a kind man with expertise & knowledge. the staff & Dr. Reids assistant are wonderful hard workers & they are perfect with pets. the best way I know how to sum up my experience with the Animal Health Center is Dr. Reid is an old school professional, a country Vet. who has everything right there, all the best tools & testing resources, along with his compassion for pets - well, He is the Doctor you want for your pet. Anthony Stewart (Tony)

We only had our dog a few weeks since adopting him from a shelter. We really didn't know him that…read morewell yet but they did a great job of reassuring us. The facility was clean and quiet. Lots of space for the animals to run around in a group and they also offered to play individually with any dogs that weren't as friendly in a group. Two different choices for boarding rooms. Very reasonable prices. We heard good things from friends also before going there. You can tell they enjoy what they do!

Our vet recommended taking our cat, Cody to Countryside Kennels. We went to check the place out…read morebefore our 5 day trip. Was very impressed as everything was so clean and the enclosure was a good size and also air conditioned. He also got a bath as he had an accident in his carrier on our way there. They put a heater in his enclosure to keep him warm after his bath. Called twice to check on him and they were so kind and considerate. The price was very reasonable for the great care Cody was given.Our cat seemed a little sad when we brought him home. I think he really enjoyed his stay. Will definitely use them again.