BEFORE YOU ENROLL!!!…read more RACC is NOT BBB ACCREDITED!! Firstly, I'll say I am not usually big on confrontation but when I feel like I'm being played with, it never sits well with me, ESPECIALLY within a professional environment because I am not dumb and you as the "professional", should have learned soft skills. Learn to communicate better with potential students so you don't get reviews like this before the program even starts. Secondly, the phlebotomy department is horrible and it seems like no one has good listening skills. This enrollment process has been absolutely awful. I have been trying to get ahold of them since before September, as a matter of fact, according to my emails, I went as far back as 2023. I have gone in person multiple times, emailed, and called and every single time I got different information from everyone I talked to. Elianny was supposed to be my advisor and has been the absolute worst at communicating and very irresponsible. She claimed my emails went to her "junk" folder which is insane that she even admitted to not checking her junk folder for months, as a "professional". I even check my junk folder! I was interested in beginning months ago but lack of communication on their part pushed me back to what I thought would have been March but is now May 12. Now, after emailing my paperwork I have to continue calling them every day to see if they got anything, and that's IF they answer. I have emailed my paperwork to 2 individuals and the career department yet not one has been received and I was told today, after weeks, that the system is transitioning. Why couldn't they have told me that initially?! I would've been taken my papers in person rather than keep playing tag with this irresponsible advisor. I went again in person and spoke with Elaine and she said ALL that was needed was my transcripts followed by the same questions "did you already apply for fafsa and the scholarship?" Are they not able to see that????? Fast forward, I call the BOE for the city I went to school at and they faxed the transcripts, well RACC never received it, because of course, they have no fax for that department so apparently it just went anywhere, I called the BOE again and had them email me this time. I emailed careertraining@racc.edu letting them know the BOE said they could provide a copy of the UNOFFICIAL transcripts OR a letter proving graduation to which "Veyyes" responded, and I quote "I apologize for your frustration in regards to the registration process. If you are referring to your high school or GED transcript, an unofficial transcript will be acceptable." Upon receiving my transcripts, I forwarded the email to them and got another email response saying, and I quote again, "Hello Nahomi, Correction, we do in fact need your official high school diploma/ GED transcript." And of course I can't say who sent it because they deleted their signature from the email. At this point I am rightfully angry and frustrated. I finally spoke with Regina, who seemed to care at first but as soon as I defended myself she became sort of irritated and condescending. I tried explaining to her for the 182nd time that I already did everything in my part and needed to know what else I had to do, she kept talking over me and rudely cutting me off as if what I had to say didn't matter She kept telling me to relax and not stress when they're the ones stressing me out! All in all, the call with Regina ended up in me having a panic attack by 10:50am. It really takes away my motivation and makes me want to continue my education elsewhere. I haven't even started and I already regret my decision. Update: unfortunately I went thru with my enrollment and even now they continue to play games except now it's with my tuition balance and scholarship. Literally every other girl in my class received the full $2,000 scholarship--except me. No clear explanation was given, and when I asked, I was just told they gave me as much as they could. Feels unfair and frustrating. I will be reporting to the bureau of education.

This college has been nothing but a positive experience for me, at my age 47 going back to school…read morewas scary for me, due to being surrounded by kids that were old enough to be my own. I was ready to be treated like an outcast like I have no business going back to school at my age!?!? I say I have been here for over a year and my life has drastically changed for the better, I cannot describe the positivity and the wonderful students and faculty I have come in contact with. I've been blessed with the most wonderful, understanding, and knowledgeable professors and that is one hundred percent the truth! I also hold a work-study position in the financial aid lab, OK I get it doesn't pay that well but with the fellow students I have the pleasure of working with it all seems to fit just right! Everyone in life will not have the same experience and not the same outcome, I am a prime example of this! I never took high school seriously and the grades I got back then couldn't get me a job selling oranges on a freeway, but this school helped me achieve my best and this is the 3rd semester in a row I have made the president's list! If I can give one piece of advice to a student and to the others who have given RACC a bad review, take a step back and think about YOUR part in YOUR journey. You're in control of who you are and sometimes in life, we make choices we wish we wish we could change. Blaming other people gets you nowhere but on a website downing other people to make yourself feel better. I am not saying everyone is perfect and I am far from that! But, I want everyone to know what a GREAT COLLEGE this is, and no matter what the issue with your life and what you are struggling with, this school will help or point you in the direction to get the help with what you are struggling with!! I would not change my direction in life because I know I am right where I should be at this very moment!!! Thank you RACC for helping me to reach my full potential and to see what I never thought I could be!!!