Bought our pool here as first time pool owners and they have been very helpful in knowledge and…read moremaintenance.

we wanted an in ground pool installed before we moved into our new house. Aloha Pools made our wish…read morecome true by building our pool within a month's time. They are extremely professional and worked with us every step of the way. The prices are very reasonable and the quality of the pool is second to none. Tiffany went out of her way to make sure that we were happy with our purchase. we highly recommend Aloha Pools and spas in Paducah Ky.

We had an old dryer that stopped heating up and drying clothes. We called Purchase Appliances on a…read morerecommendation to have it looked at and repaired. The first repair man came out and said it needed a new timer. That visit causes $116 we had purchased appliance order the timer and that was another $218. The second repair man came out and installed the timer and the dryer still did not work. He could not find the problem. That visit cost us $175. They sent a third repair man out and he could not fix it either. Could not figure out what was wrong with it. No charge for that visit. At this point, we have $509 in a used dryer that does not work. We headed down to the store to see what our options were. They had a used dryer at their store that they were selling for $300. They gave us $250 credit for our dryer which had a new $200 timer on it. So we ended up putting in an additional $50 to get another used dryer. Then they delivered and installed the dryer we bought from them for $155. When they came to install the dryer, the cord on the dryer was not long enough to reach the plug in our house. I made a trip down to Paducah to pick up a longer cord and they charged me $40 for it. I told them I didn't feel it was fair for me to have to pay for the cord after all we have gone through and the expense we have gone through but they would not budge. The cord started out at $45 and they knocked it down to $40. So now we have $754 in a used dryer. We could have bought a brand new one cheaper. And they thought I was being unreasonable asking them to cover a $40 cord for the dryer. They took no accountability in their part of not being able to fix it. A clothes dryer is one of the simplest appliances there are out there. It's hard for me to believe somebody couldn't fix that thing.

Helpful staff, timely delivery and setup. We knew what we…read morewanted going in and they had the machine in stock.

The staff have been so rude. No call backs and no help with a solution out of warranty hot tub top…read more Calls ignored and when I stopped in took 45min to find my problem they ignored and never returned call to tell me the same outcome. Customer for 15 years and then to be ignored and never call returned. because they will loose money!!!!

I have an older hot springs spa that came with my house when I bought it. I LOVE having it and…read morerecommended hot tubs to everyone who asks because it is the best therapy for an aching body and headaches. However, if you purchase one of these spas do not expect to get any kind of respectable service. It is the worst. I had a slow leak for over a year, multiple trips, hundreds of dollars, explanations from everyone about how hard it is to fix a leak. Halfa** effort to repair it, and I'm being polite. Terrible. I ended up getting a friend I work with who is handy to come by and look at it and he fixed it in 10 mins... by correctly repairing an area that the Crowell repairman had worked on 3 other times. They just kept telling me that the hot tub was old (it is) and hard to identify a leak (it wasn't). The last time the Crowell guy came out, he left things in shambles and tightened the screws into the panel cover so wonky and crazy, it stripped three of the screws completely and they are stuck, cracked the panel, and broke a piece of the cedar off. I had to get a neighbor to help me even get the panel off I had to text the repairman to never come out again. No follow up from the store. I will be buying a brand new one eventually -- and it will be from anywhere but here. I've never written a review on anything but feel it is important to follow thru as a customer when you get terrible service and pay a lot of money to someone.

Did a fantastic work on two of our bathrooms. Would highly…read morerecommend. Jason & Jennifer were both involved the most. Did Great Work. Well pleased.

They remodeled our bathroom and it was such an easy process. from the designer Jennifer bringing…read moreeverything to our home to pick from and helping us match the existing floors and cabinetry perfectly to the manager Josh and installers Garret and Mac showing up on time, putting down drop cloths, and finishing a bathroom I have always dreamed of. They turned my dreams into a reality and I could not be more pleased. I highly recommend this company.