Needs part for washer and they had me taken care of right away. Part was in stock and staff friendlyread more

Our dishwasher wasn't working for two weeks -- it would leak on the floor when it was run. Finally…read moreable to get a technician out on a Monday. He "diagnoses" the problem but has to order a part. Fast forward to Friday, a second technician comes out to install the part. After spending a max of 5 minutes on our dishwasher, he wants me to sign a paper saying that he did the repair and then leave. He hadn't even run a cycle to test that the repair worked. I had to insist that he test the dishwasher to make sure it didn't leak. He eventually agreed to that but waited no more than a couple of minutes then left. Thirty minutes later he is gone and there is water on my hardwood floor. [I should also note here that this technician spent as much time in my bathroom as he did working on my dishwasher. Yes, yes he actually did.] So I call the store and speak with the owner. He was apologetic and nice -- said that he wanted to find a timely solution. He asked if he could call me back after speaking with his general manager. An hour and a half later, no call. So I called back again and spoke with another individual who said that she would have the owner call me because he was with a client on the sales floor. Forty minutes later, no call. So I call back again (call #3). I explained that I was trying to speak with the owner and what had transpired -- to which I was told that the owner and general manager do not speak with each other -- and she puts the general manager on the phone. If you think I was frustrated and not happy now, you have no idea because this was nothing compared to what I dealt with next. The general manager gets on the phone and proceeds to berate me because that "was the tenth time he had to speak to me today." Can you say delusional? I have a call log to show three calls! Not ten. And I spoke with the owner, not him. So the general manager then proceeds to tell me that I am a difficult customer and he refuses to fix our dishwasher -- that I can call someone else. Are you flipping kidding me! Never, ever have I received such abysmal service -- and been treated sooooooo badly! I wish I could have given a rating of zero stars because that is what this company deserves. Do not use this company!!!!

Great place to put together your remodel or new build. Their staff is very knowledgeable and the…read moreselection is amazing. If you aren't sure exactly what you want there is something for everyone and at the price point you want to spend. So service, selection & value are all a solid 5+

From the owner: Ferguson Selection Centers make it easy to find kitchen, bath, appliance and lighting products from…read morequality brands. Whether you're working on a bathroom renovation or building a dream kitchen, our showrooms are the ideal place to get inspiration and discover products that will elevate your kitchen and bath projects in Paducah, KY. Our welcoming, hands-on environment allows you to see and touch a wide array of products before you make your final selections. Our expert consultant help make sure every product you pick is a perfect fit for your kitchen and bath projects.

This review is long overdue. We purchased a Frigidaire refrigerator from Lowe's in Paris, TN and…read morehad issues from day one. Frigidaire set us up with Sears Home Service to begin with. For an entire year (full length of manufacturers warranty) they could not fix the excessively loud grinding/ squealing noise that the icemaker made. They kept moving appointment dates out month by month on the night before our appointment until finally Frigidaire told me to call Ward Elkins Inc. out of Murray, KY and tell them that Frigidaire could not repair our refrigerator. Jorge came and replaced our icemaker and it worked for a couple of weeks then started making the same loud noise again. When I called them about the problem Jorge was quick to respond again. I'm not sure if it was the same icemaker unit that he replaced it with this last time or if he found an alternative but he fixed our problem. It's been 4 months now and it's working perfectly with no loud obnoxious noises. Jorge also educated me on a few things pertaining to our icemaker and using it with well water. Things that we should have been told by Lowe's or Frigidaire. So Ward Elkins Inc repaired a refrigerator that both Frigidaire and Sears Home Service was unable to repair. I would very highly recommend them for appliance repair and if we need any repairs ourselves going forward, then we will be giving Jorge a call. He was friendly, professional and provided a bit of education as well. He fixed what the manufacturer couldn't even fix.

They came and did not fix my appliance. As soon as they left the same problem. When called back out…read morethey criticized the way it was installed and said that's why it was not working properly. How convenient it was never an issue on the first visit and they were the only ones who touched it. Other than Lowe's who professionally installed and they were coming out to do a repair on their behalf. Highly disappointed, discouraging work and down right disgusting service by despicable people.

I swapped from a Samsung to an apple iPhone 17 pro max. My old phone was so glitchy and slow. The…read moregentleman named Decker took such great care of us. He made it as painless as possible and answered all my questions and then some. He and the other guys Stevy, and a few more went above and beyond with what we needed. It was a very long process but no fault of there's. He skipped breakfast and then even stayed longer to make sure we were set before leaving. It was a big deal, however Becker kept calm and kept going!! He was certainly patient and very kind. I hope the rest of the service team is as fabulous as these guys were! We will definitely be back. I have so much trust in this crew now. Thank you to all of you that were there and involved with making sure we got this right. The store was slammed, it was super clean though. 10/10 definitely recommend checking with Best Buy for all your home electronic stuff. This team is amazing!!

They sale you a phone screen protector with "lifetime" warranty and than limit number of times it…read morecan be replaced "FRAUD"

Earlier this year, my Whirlpool oven quit heating, so Randy checked it and determined that it…read moreneeded a new burner. I got a brand new burner {normally about $200} for about $15 on eBay, and Randy put it on for his usual fee of $100. Since then, we have replaced the igniter, the heat sensor, and finally the control panel, and Randy never charged me a penny for those last three trips since they were covered in his 30 day warranty that the appliance will be fixed. How can you beat that? Randy and his office manager, Bobbi, are simply the best. Just Quick, professional, and honest. Just the best!

Friends if you need appliance repair this is the guy to call. Randy Tucker is an upright service…read moreman. Our ice maker quit. On the phone he told me to unplug fridge see if that fixed it. It did not. We made an appointment Randy came looked at the fridge tinkered with something and low and behold it was fixed! Took him 5 minutes! I need a new filter. (We just replaced it) I was so thrilled. He then told us to order filter on Amazon it was much cheaper! I was afraid I was going to be out $200 to $300 dollars. Since Randy was here and I had to pay the service charge anyway ($95) I had him clean out our dryer. (I wanted to get my monies worth) Friends I'm not stupid. Randy could have tinkered around and replaced parts that I did not need and I would not have been any wiser. He was honest and did exactly what he should have done. I appreciate good honest service like this.

Paducah Appliance Repair was very efficient in repairing our refrigerator. The service men were…read morefriendly and took time to answer any questions and offer recommendations.

I first contacted them in early July over a refrigerator problem. They came the next day which was…read moreamazing since I had been waiting for days for even a callback from another appliance service person in Paducah. He found the issue but he couldn't get the part from his distributor. It was on back order so I was devastated. He knew I was desperate for the repairs because I was having a big get together here in just days. He told me what they needed, helped me find the part on my own and they installed it. What could be better than this? Later I had an ice maker problem. Their response was again quick and they got it fixed. They were kind, professional, responded quickly and fix it right away. What more could you ask for? I highly recommend this company.

We have used Ryan of Appliance Help Center for a couple of different appliances at our home. The…read moremost recent was he repaired the burner on our stove and the cost was so reasonable. He is always so friendly and honest. I highly recommend Appliance Help Center. We would not think of calling anyone else.

From the owner: Here at Appliance Help Center, we provide appliance repair services, no project is too big or too…read moresmall. We also offer an in-home option where we will come to your home to facilitate your repair needs. Come visit our store or call us today!

Looks like a yard sale Very nice staff If you want a bargain they might have something, but…read morebetter prices elsewhere on many items

From the owner: Commercial and Residential Services, Friendly and Knowledgeable Staff, Locally and Family Owned,…read moreKitchen Cabinets. Products: Home Improvement Materials, Finished and Unfinished Cabinets, Countertops, Butcher Block and Granite Countertops, Doors, Stoves, Refrigerators and Freezers, Sinks, Tubs, Faucets and Bath Fixtures, Backsplashes, Tile, Hardwood and Vinyl Flooring, Ceramic, Porcelain and Outdoor Tile, Shiplap and Rustic Wood Paneling, Scratch and Dent Appliances, Stools and Chairs, Vanities, Mirrors, Carpet Squares, Hot Water Heaters, Appliance, Water Heaters, Kitchen Cabinets, Waterproof Vinyl Flooring. Services: Discount Warehouse, DIY Home Projects, Affordable Prices, Custom Cutting for Granite Countertops, Assistance with Loading Materials, Monthly Sales and Specials, Free Granite With Purchase of Finished Kitchen Cabinets.