My sister went into this location as she was aiming to seek medical guidance and improve her quality of life and health. Her appointment was set for 9:15am. She checked in on time and waited in the lobby. At 9:40am my sister asked the woman at the front desk for an updated time frame for her appointment and to make sure she was checked in as in the past the front desk had accidentally missed checking her in before. My sister has a career in project management and works with clients daily so she approached the front desk rep very professionally and kindly. In response to my sister's request for an appointment update the front desk rep had a HORRIBLE attitude. Her response to my sister? "I told you I checked you in AND YOU NEED TO LEARN HOW TO BE PATIENT." I don't know how my sister kept herself calm at that response but she seated herself back in the lobby and accepted that maybe this rep was having a rough day. However, another 40 minutes passes and at 10:20 my sister notified the desk staff that she had to be at work at 11:00am and that she'd been here over an hour and just needed an update on whether she could be seen or not. The front desk's response? "That isn't my problem now is it?" THIS attitude and response upset my sister and as any other person would, she snapped at the front desk clerk for her bad behavior and poor customer service and the desk clerk had my sister escorted out as a way of "resolving" the problem. No human being should be treated so poorly when seeking medical help EVER. No company should EVER allow their clients/patients be treated so poorly. I would NEVER recommend ANYONE go this location and I would suggest staying FAR away from this place. There are MUCH BETTER offices and practices that actually CARE about their patients. The front desk rep at this site should be fired immediately for her poor attitude and lack of professionalism - she should also be educated that everyone deserves respect! Especially in a place designed to help!! read more

I was taking my daughter to this location since she was born. I would visit regularly and have her immunizations updated. I mentioned to the same doctor several times that there was something wrong with the development of her legs, and that I would love if she would look in to the issue. My daughter didn't crawl until her first birthday, and she didn't walk until she was almost a year and a half. I noticed that she was in a lot of pain when walking, had poor balance, and that she was abnormally flexible. I mentioned it every time I went into the office, and the doctor brushed it off and basically said the same bias answer that every baby developed in their own time, blah blah blah. I finally demanded that she give me a referral to someone who would actually care to help my daughter because she told me that their office doesn't really "handle that sort of thing", and I could tell that I made her mad. My daughter visited an Orthopedic specialist per her referral almost a month later and she was diagnosed with hip dysplasia. If she had listened to my concerns, my daughter could have been helped sooner. I feel like my daughter and I weren't treated as respectable patients because she is on Medicaid. I do not advise going to this clinic. Save your health and go to an actual office. read more

They really need to check their own reviews for this particular Medical Practice because it seems like it's not just me that is having a hard time with them or having a doctor tell me that I'm irritating because I question something that she said or the Judgment that she made against me all this Clinic is going to do is drag your health into the grave so if that's where you want to go make an appointment if not I sincerely suggest you find somewhere else that has competent providers that aren't judgemental that aren't going to call you names or say that you're irritating because you question something that they're telling you I now weigh 76 pounds and I'm homeless so way to go GraceMed and especially Sandrine really especially her how dare you hold somebody's hand and make empty promises which is why I didn't want to hold your hand or look you in your face because maybe it's just doctors that can hold your gaze why they lie to you read more