The front office staff is very willing to go the extrta mile to help get medical information,…read moretransfer records and return phone calls promptly. Dr. Cole Gillenwater is extraordinary. He is knowledgable, has a sense of humor and directly answers our questions. We highly recommend PCA.

She is dismissive and disinterested. I told her I might be depressed (extreme fatigue). She offered…read moreme an antidepressant without asking any questions. I declined. A year later I repeated my concern, she prescribed an antidepressant without asking any questions. I became physically ill after starting the med so discontinued use. I told her I wanted specific tests run before exploring different drugs. The lung cancer screening I requested revealed a mass. I was notified of this through an automated response from her portal. She NEVER personally contacted me.

I was referred here by the VA. I missed the new patient appointment. I called to reschedule, but…read morewas told that the "Doctors" don't permit new patient rescheduling. I called again the following week and was told it's the new office policy to deny rescheduling for a no-show appointment. Both calls ended rudely and abruptly. No loss on my end.

I scheduled a 'Get to Know' appointment with Dr. Zeina Bond to establish a local primary care…read moreprovider. Unfortunately, the clinical introduction was deeply unprofessional. Dr. Bond entered the exam room making sarcastic and dismissive remarks before we had even begun our consultation. While the front office and billing staff at this practice are highly competent, professional, and efficient, Dr. Bond's bedside manner was openly disrespectful toward an prospective patient. I cannot recommend Dr. Bond for anyone seeking a respectful, professional healthcare partnership.

Dr Petrakis, my personal physician is a throw back to the good ole days when it comes to patient…read morerelations. I have been going to her for the last 6 years and have always felt as if I've had her undivided attention during our visits. You will be impressed to know that she is not dry and clinical. She is small town in a big city. My Mother has dementia and Dr P is a perfect resource for information. She has great intonation about the sandwich, (us 40 something's looking at a future of taking care of our aged parents) If you are needing a great Dr look her up.

Via Christi Clinic is not the same clinic the formerly named Wichita Clinic was. It seems all the…read morefine physicians have abandoned it. The referral system is horrible and dangerous. It may take a month or longer to get an appointment with a cardiologist when experiencing shortness of breath and could be months for a needed colonoscopy or weeks waiting for an appointment to be scheduled with a general surgeon. It shouldn't take weeks to get a call to schedule an appointment with a specialist. Having been a clinic patient for over 30 years, it pains me to see the reduction in quality of care.

Brittyn Bibi, PA was open and conveyed compassion during my appointment on 7/14. I was pleasantly…read moresurprised by her manner and ability to slow down and explain things that I didn't understand. I have had challenges with keeping my blood sugar regulated, that's why my PCP sent me to her. For the first time in 20 years my A1C was 7.1. Thank-you Brittyn.

Absolutely love Dr. M. I have thyroid issues and he is…read morevery calm and reassuring at each and every visit. He explains the options you have and what may or may not happen down the road. Wonderful bedside manner. He has even answered my emails on a Sunday!

Dr. Darla Rivera has been my primary care physician for over 13 years. I have not always been the…read moreeasiest patient, as I deal with chronic obesity, chronic pain, and several chronic conditions. However, through it all, Dr. Rivera has treated me with kindness, respect, and dignity, while at the same time, never skirting the issues. I found early on that Dr. Rivera is quite different from other physicians I have seen. She is not afraid to run tests or refer to specialists to get to the bottom of the issue. She always takes TIME to hear what is going on, and thus, has many times figured out things that other physicians simply wouldn't have considered. She has a vast amount of knowledge, but still continues to research new treatments and medications that may be most helpful for her patients. I have referred many friends and even strangers to her care. She has raised the bar high for any other physician I may consider in the future. But I plan to continue being under her care for as long as possible! In conclusion, Dr. Rivera is not a perfect person, however, because of her expertise, compassion, and ability to understand me as a PERSON, not just a paycheck, I highly recommend her as a physician.

If you are looking for a doctor, I highly recommend Dr. Darla Rivera. I moved to Wichita for a new…read morejob in the mid 90's. I was in my twenties and was "required" to find a primary care physician. Then, I had no idea what qualities I wanted in a doctor. I was blessed that someone suggested Dr. Rivera. I didn't know I needed a doctor who was compassionate, who listened to me, who took extra measure whether it be research or referrals over the years when, as I aged, I had various medical needs. When I left my job in Wichita, I stayed with Dr. Rivera, even though at that time the drive to Wichita would be longer. I moved further away from Wichita when I purchased a house after receiving a promotion. Now I was in my late 30s. Again, rather than finding a local doctor in the city I lived (an hour drive one way to Wichita) there was no question I would continue to see my primary care doctor, Dr. Rivera. I had recognized the quality I needed in a doctor. Someone who read my chart. Someone who understood my past medical history. Someone who actually knew me as a person and knew what my medical needs were. Someone who knew the stressors of my job. And if she did not know, she would make referrals for me to be tested, so she could know. In my 40s, my mom became a paraplegic while my parents were living in Colorado. When I moved my parents to live with me (again an hour away from Wichita), no doctor in the city we lived would take my mom as a patient. That was terrifying as my mom had significant medical needs as a paraplegic. But Dr. Rivera willingly took my mom as a patient until my mom could find someone closer. Dr. Rivera provided exceptional care to my mom until my mom could find specialists in town to help her. My mother would still see Dr. Rivera if she could, but the hour drive and my mom's frequent pain requires my mom to have a local doctor, a doctor who my mom doesn't care for because my mom doesn't feel her primary care doctor listens to her. Even after my mom found specialists in the town we live, when I see Dr. Rivera now, when I am in my 50s, Dr. Rivera always asks about my mom. She makes a point to make sure I tell my mom hello from her. Because Dr. Rivera cares about her patients. For me, I know I am beyond blessed to have a doctor who has the qualities I have come to expect in a doctor (even though I didn't know that when I "chose her" when I was younger). When I need an appointment for something I am able to get in to see her without waiting for weeks and weeks. There may be times when I am in the waiting room of the office at Primary Care Associates to see her and time has passed from when I was scheduled to see her. On occasion, if I hear someone complain about the time they are having to wait to see a doctor, I think to myself, I am thankful and more than willing to wait if need be. If I am waiting, that means Dr. Rivera is making sure the patient she is seeing at the time, is getting her undivided attention. I am thankful because when it is my turn, when I am in her office and she walks in, she truly knows my name, knows who I am, my family, my job, and my past medical problems. When she meets with me, it may take more time, but in the 25+ years I have seen her, I have never walked out of her office without feeling "heard" and also knowing Dr. Rivera is doing the absolute best to provide quality medical care to me. For that, I am eternally grateful. Quite frankly, if she is to ever retire, I know with certainty, there will never be a doctor who will be able to provide the quality care and compassion she has provided me over the years. It took me a long time to know what qualities I require in a doctor, I know now I want a doctor to have the qualities of Dr. Rivera. As I was about to post this, on the right of my screen I saw a review from "billie d". calling Dr. Rivera a narcissist for the wait time. Any wait time a patient has, is because Dr. Rivera is making sure her patients needs are met. She puts her patient's needs before hers. This is the opposite of "narcissist." If you want a quick, take a number, fast food style, "one size fits all" approach.... Dr. Rivera is not the doctor for you.

Right from the start horrible receptionist! Breanna lied about my appointment time and made me…read morearrive late. The blame was put on me twice the first time the GPS took me to the wrong side of the building which I understand so I rescheduled yet she told me to come back at 3:30pm from word of mouth. Upon arriving at 3:25 pm she denied me AGAIN because suddenly the appointment was 3:15pm. How can I get care if they are playing with not only my time but my health! I couldn't even reach care from the doctor because of this!

Dr Hannah Lai is very caring and through. She cares about her patients.That is more than I can say…read moreabout more then the rest of the staff that work there. I am trying to get my husband re-establish with her as a patient and get the run around from Jessica that works there. She keeps on coming up with different reasons of why he can not get into see her. I think that this is very unprofessiona.And not very customer service friendly.

I have received several epidurals from Dr. Ain . I read some of the other reviews left and that was…read moreNOT my experience at all. He always chats with me and he does this amazing gentle thump up and down my spinal canel when he puts the nerve block in that absolutely is the difference between pain and no pain when the shots are administered.

Dr. Robert Ain was very gentle and taked me through it. He was very good at his job. The nurses…read morewere fantastic they were nice and calming.

I was referred to Dr Nassif by my Primary Dr -- Dr Maureen Roos (Retired 02/28/2019, I had thrown…read moreup @ 3 pints of blood and it scared me!! First she sent me to have a Cat Scan and then to a Gastroenterologist -- Dr Nassif. I brought him copies of the Colonoscopy that I had the previous year). Initially, I went in for a Consultation. I filled out some paperwork and he asked me lots of questions. He told me what he suspected the problem would be. He did a copious amount of Lab work before the Upper GI procedure and asked a ton of questions. He also told me that I should go on an Atkins Diet to remove some weight that I had gained during and after Menopause. When I went in for the procedure I was given instructions to Fast. I was taken to the an area where 5 Hospital Beds with Curtains. There was a high turnover for each bed. You are instructed to have someone with you to drive you home (because of the after effects of the Anesthesia. I received some Photos -- the only thing about the photos was that they had no description of what I was seeing. It turned out to be Gastritis and not something worse. At my Follow-Up Appointment Dr Nassif seemed pleased with my following a 'Gastritis & GERD Diet' that I had followed and he was also pleased about my losing 20lbs. I found him to be charming, thorough and articulate. He may be a little blunt -- but he wants you to understand what he wants. I was ok with it, but could see where some might be offended. I would recommend him to others.

Dr. Nassif is a phenomenal doctor. My OB/GYN referred me to him. He took the time to listen to my…read moreissues and details without rushing or making me feel uncomfortable. He is the only doctor, after having tried many, who found proper treatment for my condition, making me feel healthy again. His staff are amazing. I absolutely love his nurse Kimberly who is exceptional! She goes well above and beyond the call of duty to care for her patients! I highly recommend this doctor.