Carla was amazing! She walked me through all the options I could go with on my home and auto…read moreinsurance. She made the process smooth and simple! I'll definitely be recommending my friends and family to contact Carla!

If I call the office with a request for a change in coverage, or to pay an invoice, or to ask a…read morequestion, the response is always pleasant and swift. Big shout out to Ron who, along with Shelly, are a never-fail team. I appreciate everything they do to service my account.

Definitely the best experience I've had shopping around for insurance. Mauricio is very honest and…read morededicated. He did a side by side comparison for me so I could make an educated decision as which Insurance company to go with. He scheduled an appointment and provided me with the information ahead of time. I ended up with State Farm because having a dedicated representative in case of an emergency was a peace of mind. Plus State Farm was the lowest of the quotes I got.

Mauricio is fantastic. He was able to get me better coverage AND save me money. Insurance can be…read morevery confusing, but he does a great job explaining everything.

Doug has been my agent for the past 8 or so years and is one of the best humans around. Both him…read moreand Michael are so professional and courteous, yet are also great people as well. Doug has always helped me find the best deals on insurance for my cars and home and would even call my insurance on my behalf to help with standstill claims. Hands down the best insurance shop around

I spoke with Michael. He was very professional and courteous. He got back to me with-in a very…read moretimely manner with the requested quote. I was very happy with The Home Insurance price that I was able to lock-in with Michael.

Morgan came highly recommended from a roof ours. We had all of our insurance through a competitive…read morecompany. He went above and beyond to get us the best rates possible for our home, auto, and business insurance. We have some major events coming up for our business which have some very specific COI requirements. Morgan went the extra mile to find the coverage we needed and ultimately landed us the venue and contract. We highly recommend him for any and all or your insurance needs.

Morgan is the definition of respectable insurance agent. I moved here as an 18 year old college…read morestudent and he fought to give me the best rate for 6 straight years and now I am 24 and have learned a lot from this man. 10/10 recommend. If I was staying in Arizona, he would be my agent for the long run.

We dropped all our insurance policies with a well known major insurance company (that my husband…read moreand i worked for) 5 years ago and came to The Arizona Group Insurance to see what they could do. They found an insurance company that cost us less ($800 less a year) but gave us more coverage than that well known insurance company. Score! And the people here are SO NICE and helpful! Our account executive is Donna Scott and she is wonderful! Highly recommend The Arizona Group Insurance for your insurance needs.

Hi Debbie, EZ Window Washing here. I've been with the AZ Group coming up on 4 years now. No issues…read more Always a pleasure getting the help needed from Joseph Cook and a couple others. Today draws the line though, unfortunately. Again, Hi Debbie, as I'm sure your boss will walk in and discuss this review with you. After you hung up on me, I took the liberty of calling back and had the privilege of speaking with two other associates that verified The Arizona Group does not tell clients to "stop talking" or to "be quiet" in the middle of a sentence. 10 days ago I asked for VERY SPECIFIC information to be emailed to one of my clients regarding an audit. You verified all the information and told me it would be emailed ASAP. As time passed, I assumed you did your job accordingly. Unfortunately, that did not happen. My client informed me today that they did not receive anything they needed. So, I gave you a call today and as I was in the middle of explaining what I needed AGAIN you decided to not only talk over me but tell me to stop talking and to chuckle and laugh as my frustration over the phone began to rise (Did not yell or use profanity) Your lack of attention to detail, no sense of accountability and your entitlement to talk to clients as if they're a piece of trash underneath your shoe, baffles me. You are the prime reason and perfect example of commercial clients leaving their providers/insurance offices for others because of the lack of customer service you display. Your attitude towards me has been NOTED over the years. Also, you openly telling others on the phone, while I'm on HOLD, that you don't want to talk to me when I'm actively seeking HELP for my client, when they have a deadline to meet, tells me you should retire and find peace within yourself and a job where you'll be held accountable for your disrespectful manners. I shouldn't be telling somebody in their mid 70's to learn respect. Especially in a job where they're dealing with all sorts of people on a daily basis.

Terrie Kolker has been my insurance agent for a few years now. Whenever I have had questions about…read moremy insurance, she is quick to respond. She and her team have always helped me get competitive rates on my insurance too! These guys are great. I have used both Pekin and Progressive insurance through them.

I had an agent who was not responsive, and was convinced to hire this agency. I was passed onto…read moresome agent who clearly did not act in my best interest and basically blew me off. I am paying three times what I was paying, and the agent refuses to do anything about it. I regret moving my insurance to this agency, and I KNOW I am paying way too much. And to make it more fun, the guy who talked me into coming onboard cant be bothered to address my concerns.

My insurance guy! They are fantastic and honest. Recommend them to anyone what wants a good agency…read morerun by excellent folks! Brian is great.

Brian Johnson you are an all star. I saved around $8,000 a year on my commercial auto insurance by…read moreswitching to American Family Insurance but I believe it was all because of how much Brian went to bat for my company with American Family to get the best deal possible. If you want just a slightly above average, average or below average auto insurance agent, Brian is not the agent for you because Brian is exceptionally amazing at everything I ask him to do for me. I have and will continue to recommend Brian to everyone I know. I truly believe if it was not for how honest, passionate and integrity driven Brian is I would not of switched to American Family. Here is an example of why I trust Brian: When I submitted a request for him to also cover our Business Liability insurance and I did not tell him how much we currently pay. Instead of trying to cut corner to just get me the cheapest policy which would not have the amount of coverage we currently have, he was completely honest and actually told me I would be better off staying with my current Business Insurance carrier. I normally would never say to trust anyone who sales insurance because the agent is normally only about making themselves money but Brian is someone you can trust to be honest and to provide all options even if it means he will not benefit. Thank you very much Brian for being a person of integrity. In today's world it is indeed a rare trait.

The availability of more stars is necessary when dealing with this company and location all…read moretogether! Chris had such a skillfully talent when knowing what insurance I needed for my ride share necessities, while coinciding with not trying to empty my bank account like other companies. He went above and beyond for the average little man like me and if there's ever a time you need insurance I can guarantee that this place and company is the way to go. Don't doubt it, just switch to them they are amazing.

Jason is a kind, knowledgeable and honest insurance agent. My family recently needed his help…read moreguiding us through an incident and he went above and beyond. Our worries were put to rest after meeting with him. He laid out all of our options and reassured us that State Farm has our back. During our meeting, Jason also went over the details of our current insurance policies and assisted us in making sure we have the right protection should we need it. Never once was he pushing to sell us more coverage or getting us into something we don't need. He listened to us and helped us formulate a plan for our future. Jason is the go-to guy for all of your insurance needs at State Farm!