Graham &amp; Borgese

I am very pleased with the service I received from Tully Rinckey - Rochester regarding a complex…read morelegal matter involving Child Abuse and Neglect. The entire team was professional, compassionate, and attentive from the start. They listened carefully to my concerns and clearly explained the possible legal options. They kept me informed of what was likely to happen at each step, making the entire process much easier. Their communication was transparent, timely, and always helpful. I had a great experience with their respect for their clients, their responsiveness, and their high quality of services again of service. I will definitely use their services again in the future and would recommend their servces to others.

*** Tully Rinckey's response to my reviews is disingenuous. We already addressed this matter…read moredirectly with the firm. The only options presented were to continue paying them to correct mistakes in their work--despite their already having the necessary information and documentation--or to close the matter and receive only the unused portion of the retainer. They had the opportunity to resolve this privately and chose not to. ** Richard Brister is highly persuasive during the initial consultation. Unfortunately, his impressive phone manner is where the competence at Tully Rinckey ends. What Mr. Brister promised us during our consultation bears absolutely no resemblance to what the firm ultimately delivered. He explicitly assured us that our $4,000 retainer would cover a robust, comprehensive demand letter and active negotiations--even discussing specific enforcement provisions to hold management accountable to critical safety measures. We relied on those professional representations when we signed and paid our retainer. What we received was a weak, inaccurate and completely unusable draft. It was addressed to an individual who no longer worked for the company, contained a false timeline, failed to include our core claims, and completely ignored the evidence we had provided. It was a sloppy, careless rush job that caused our household and my 88 year old mother additional distress. The worst part? When we pointed out these glaring, objective errors, Tully Rinckey did not offer to correct them without further depleting our retainer. They never denied that we would be expected to pay additional legal fees simply to obtain an accurate and usable version of the document we had already retained them to prepare. To anyone considering this firm: Do not be fooled by Mr. Brister's polished sales pitch. Get every verbal promise in writing before you hand over a single dime. We trusted Tully Rinckey with thousands of dollars and a highly sensitive matter, and we were left with zero results, a bigger headache, and a nearly depleted retainer. Shame on Richard Brister, and shame on Tully Rinckey. Stay tuned for more TR reviews.

Militello Law Firm

3.4

(5 reviews)

I used Adam for a recent DUI arrest, and he was a pleasure to work with. From day one he was…read moreupfront about what my expectations should be, and what he would be able to do for me given my situation. This being my 3rd such arrest in a relatively short period of time, I wasn't to optimistic about my chances in this case. However, Adam was able to work his magic, and I won't ruin the ending, but I was pleased with the results. If you made it this far, it should go without saying that I recommend Mr. Militello. I pray I'll never need his services again, but if the worse does happen I know who I'll be calling.

The other lawyer ran circles around him. Adam is a lot of talk and not much else. He lost us a lot…read moreof money.

The Cimino Law Firm

3.3

(7 reviews)

Do Not Use This Law Firm. There website offers Free Consultation you get them on the phone and…read morethey make you pay $450 before even talking to them. Michelle Cimino is rude and unprofessional and doesn't seem to have anymore knowledge then what you find on basic online search. After taking your money she provides the most basic divorce information then after 15 minutes asks if your going to retain them and if your not sure she gets rude and ends the call. Save your money this firm are crooks they lie and steal your money

I was attempting to start a family court case which was started with an initial letter, which…read more required response. Called the law firm multiple times and was told that they've been no response. That was a lie. A response had been sent, and they just never let me know. The communication was horrible, and when I asked the attorney directly why this was the case, she had no answer, no apology, nor any sort of compensation for her massive mistake. Once I saw this, I decided to not use and warn others over her very unprofessional manner.

David C Pilato

(3 reviews)

I have used mr Pilato in the past for a legal matter. He's very intelligent polite and trustworthy .read more

Very smart and knowledgeable not only about the law but also about how the system works. Extremely…read morehardworking and reliable. He always responded quickly, spent the time to make sure I understand all of my options, and made smart, well-thought out recommendations. He gets my highest recommendation!

The Barnes Firm Injury Attorneys

3.3

(3 reviews)

Anna B. Robbins, Esq. from The Barnes Firm is my slip and fall attorney…read more My personal injury lawyer was Anna B Robbins and they helped me with my lawsuit. I can't thank them enough!

This company didn't want to pursue a case with an airport because it would be difficult and take…read morethree years. The lawyer said it wouldn't be worth my time. It would have been worth helping make it safer and helped my medical bills and pain. They made me feel worse than I already feel.

DAWSON LAW FIRM PC

3.5

was a loyal client for nearly 10 years, spending around $5-10K annually. When Brett was directly…read moreinvolved, service was solid. But once work was delegated to others, it declined fast--poor follow-through, repeated delays, and fees added without clear explanation. Despite using the firm for business purchases, I often felt unprotected. Communication became a serious issue. I was even referred to a litigating attorney who lacked basic communication skills and didn't act in my best interest. When I raised concerns, my message was simply forwarded to that attorney with no effort to resolve the issue. It felt like they were protecting themselves--not representing me. The final straw was finding out I'd been dropped as a client without any notice. They were holding an escrow check and only returned it with my files after multiple emails and calls. No explanation--just silence until I pressed for answers. Yes, I stood up for myself and expected accountability. That may not have been convenient for them. But at these rates, professionalism should be non-negotiable. I'm relieved to move on and find a firm that values transparency and client care.

I've used Dawson for multiple services including liquor license, change of ownership, sale of my…read morerestaurant... etc. I have worked with Trisha for all of my transactions. I can't say enough about her professionalism and what a pleasure it is to work with her. She is always available when I need to discuss anything with her and has helped me considerably to make the right decisions as well as explaining things so I have a complete understanding before moving forward. I have worked with other firms in the past but I am overwhelmingly impressed with Dawson law firm. I highly recommend them and hope that my review sheds some light on the extra steps that they take to show that they truly care about their clients.

Leticia D Astacio

Leticia was very helpful and attentive, having charges pending is a very scary thing I didnt…read moreunderstand what was being said in court or what exactly my options were she was very helpful in explaining everything that happened and helping me understand all the court jargon i was greatful for all she did for me because I managed to walk away with a clean record i was scared i would have a record forever and not be able to get a decent job Leticia was my answer

I had a hearing coming up and was so confident in myself that I figured I could represent myself in…read morecourt. But as the days grew closer, I started questioning myself as to if I would be able to win my case alone. I then decided it would be best if I'd hire a lawyer. I came across Leticia's name - along with many other lawyers - , but seen that she did FREE CONSULTATIONS, i called her right away. I met with Leticia on a Friday, told her my situation and let her know my hearing was only a couple days away. After speaking to her for about an hour, she gave me the confidence that everything would be alright and just to stay positive. I knew then, she would be the perfect lawyer for my case. She spent the rest of her Friday evening and her whole weekend reviewing and preparing my case (who would ruin their whole weekend just for me?? Leticia did!). When the hearing day finally came, we walked out of the court room with flying colors. Leticia did a great job, she knew exactly what she was doing and knew exactly what she was saying. Leticia Astacio is the BEST LAWYER EVER!! I would definitely recommend her to EVERYONE I know.

Citrus Clean Co

4.4

(24 reviews)

I booked an 8 hour deep cleaning, for the home of my grandchildren. I'm visiting from Tennessee…read moreand arrived on Sunday, and booked the appt with Citrus Clean Co. on Monday morning after seeing the condition of the home. I'm beyond desperate! I was told that Tammy would be arriving at 9am on Thursday. The company was kind enough to send me a reminder on Wednesday at 4pm to confirm. Fast forward to 8:21am, day of, and the office calls to cancel. I've already paid for and sent to the grandsons to a babysitter for the entire 8 hours today, AND it's going to take 7-10 business days to refund my $648 I prepaid for your cleaning service. You've cost me money now. Your customer service was very friendly, but it's nothing when it only adds up to trouble and frustration for the customer you said you'd provide a service to. Thanks for nothing.

No show on first trial appointment. Cleaner was "unwell". Notification was at8:06 for an 8:00 appt…read more I had arranged my day around this and paid a substantial advance deposit, which I'm told will be refunded.

Teds Computer Repair

I recently had a laptop crisis (it was stolen) and I needed to set up a new laptop ASAP…read more Ted did a terrific job in listening to my software issues, offered a visit to my home vs leaving it at his place, and a very flexible repair window depending on my work needs. I chose to drop off my laptop, Ted fixed my issues within 1 hour, and I retrieved the laptop w/o a hitch. Excellent value for the $. Ted is knowledgeable, professional, offers varying levels of service, and meets the deadlines he offers. I will *definitely* be using his services again when I need software or hardware support. Great work!! Lisa

Couldn't be happier with the service. Ted was very reasonable as far as price and very open and…read morecommunicative throughout the process. Furthermore after the repairs were completed he called a few dsys later to ensure that the problem was fixed and I was not having any other issues. Iwill definitely be using ted for my future pc needd.

Graham & Borgese - bankruptcy - Updated July 2026

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Anna B. Robbins, Esq. from The Barnes Firm is my slip and fall attorney…read more My personal injury lawyer was Anna B Robbins and they helped me with my lawsuit. I can't thank them enough!

This company didn't want to pursue a case with an airport because it would be difficult and take…read morethree years. The lawyer said it wouldn't be worth my time. It would have been worth helping make it safer and helped my medical bills and pain. They made me feel worse than I already feel.

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I utilized Steve Sercu's service for a criminal matter of allowing my grandson. He was responsive,…read morecommunicative, and effective. Highly recommend.

marilee is a fraud, do not hire. Charges thousands for no legal aid services providedread more

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