I used Kevin & Debbie (Rochester, NY office) for my mediation process. I really would love to give…read morethem 5 stars because Kevin was just a good dude...very knowledgable. Debbie, the paralegal who I only ever consulted with via e-mail, was helpful if lacking a tad of bedside manner. The reason for the drop from 5 to 4 is I felt things were not fairly or adequately explained to me during the mediation process. Now that I'm a year post-mediation, I really wish they had explained more of the Child Support laws - and that we should negotiate & potentially deviate from the state calculator because we were 50/50 custody. Instead, they just signed me up for the full $2,700/mo cost as the higher income earner and sent me packing. I also wish there was more thorough explanation about asset division. He suggested we keep her car loan in my name until the loan matures and just share the cost. Cool. Looks fine on paper, sounded fine in the office - but in reality, now I'm financially tied to my ex for 3-4 more years. I weirdly own her car and have to do her registrations, maintain insurance for her, and all that stuff. I can't imagine this isn't something they experienced before being professional family law specialists. A little education would've gone a long way. I appreciate that they wanted to keep things on the lower end of costs & move us through quickly...but some of these basic things would've been super helpful instead of telling me things to "get it done" that would ultimately be HUGE headaches later on.

I worked with Jamie Bakleh and she is absolutely the best lawyer I could ask for ! She was so…read morepatient, kind, professional and helped me navigate through my legal matter. She always kept me informed and answered all my questions promptly while taking a lot of time so I understood all matters. She was absolutely amazing and went out of her way to keep me calm when I was anxious. Jamie worked so hard on my case and I am forever grateful to her. So thank you from the bottom of my heart! I would recommend her to anyone.!

I've left 4 voicemails for Ron and have not had one response from him or anyone from the office…read more He had told me to call him on Friday @ 11 am to arrange for a meeting time; I called him then, again @ 11:30 am, again @ 4:30 pm, again this morning @ 10 am - all with no response from anyone. Is the office closed or just not answering voice mail messages? Not a good way to run a business.

Ron and his team provided great service and follow up. We found the cost of his services to be very…read morereasonable and the quality complete.

Deborah Case is a dedicated, caring attorney in the Rochester area. She responds to clients and…read moretreats you like you are more than a dollar sign. She has helped us with the sale and purchase of our homes, wills, and more. We are very appreciative to Deborah for always taking care of us and our family members.

From the owner: Individual attention to your matterread more

In short, this office was rude, slow, and incompetent. They were in charge of handling my father's…read moreestate and my uncle (the executor) decided to go with them for the house sale. Much like Jennifer A's post, they told us were only speaking to us out of curtsey to my uncle and invoked my father as a guilt trip when we disagreed with the strategy that was proceeding. When the initial house sale began to spiral during closing. During that time, they were if little to no help, condescended to our realtor, and avoided getting the attorney involved until almost a month after the initial closing date. Even then, the only reason the deal finally was finished was through our realtor contacting the buyers attorney directly and hammering out a deal herself.

My Great Aunts Estate was settled in June and as the beneficiaries we have been told that we are…read morenot able to get any information and little information has been shared with our executor. The receptionist that answered the phone was extremely rude and hung up on me. I hope the paralegal will have the billable hours and proof ready to share on what is taking so long. It has been over a year and a half since her passing....this is ridiculous and completely unprofessional.

The firm in itself is very micro-managed and they pay and treat their employees very poorly - no…read moreappreciation whatsover. Treat their employees like they are toddlers that know nothing! They like to single people out without letting any explanation to be given. Very secretative and shady. Do not train their employees - they just throw them into a position and leave them to figure it out. Very high turnover due to the fact that they are only interested in putting the money in their pockets! Have rude, loud, disrespectful attorneys therefore it is very hard to concentrate on workload especially when you are on the phone with a client. Just selfish, selfish, selfish. They will talk behind closed doors or behind your back when you are not around and make you look like a fool. They are never satisfied with anyone but themselves. If you are young and just starting a career and will except low pay - don't even bother - you will not be happy. I would like to also add that while they are letting go of hard, loyal, smart workers they are allowing other employees to sleep at their desks, text on their phone in the bathroom and kitchen for 1/2 hours at a time, wear inappropriate clothing and shoes and are just very unprofessional for a lawfirm setting!

Like some of the other respondents. I wish I could give 0 stars. I am thoroughly disappointed and…read moredisgusted with the service I received from them. I retained them to look into money my deceased mother had in 2 bank accounts at M&T and KeyBank. Before she passed, she called me needing my SS# because she was heading to Gallo & Iacovangelo to have her will prepared. Both banks informed me I needed her Will to access any money. When I contacted Gallo & Iacovangelo they said they didn't have her will but could bypass it. This was December 2024. This should have been resolved either way in weeks. I was just informed by paralegal Paula Clark that she had no luck recovering any money. 16 months later for something that should have taken weeks!! When I would reach out to her requesting updates, I got no response. The only time she reached out was when she presented me with the bill for services rendered. To say I was livid is an understatement. Then I demanded twice in emails that she return my mother's bank account information as well as her ss#. After no response the first time. I informed her the second time that keeping that information was "theft". She then returned the documents. I will never do business with Gallo & Iacovangelo again!

Dear Bryan (Nancy and Lisa)…read more I just wanted to say thank you again. It's been about 50 years, first with your dad and then with you. You've been there through the good times and the bad Through all of these challenges you provided kind, thoughtful advice and expertise that was spot on. That by itself would have been enough but execution has always been above and beyond (Nancy and Lisa ). I would never think of asking anyone else for help in such matters. Your friend James z

From the owner: Whether you're updating a will that you prepared when your children were young or are responsible…read morefor overseeing a loved one's estate after their passing, it's crucial to have an attorney who has extensive experience on your side and merits your trust. Located in Rochester, NY, Pelkey & Pelkey, P.C. looks forward to working with you so that your goals can be met efficiently. The attorney and staff at this law firm have more than 60 years of combined experience and are dedicated to providing you with their expertise and guidance at affordable prices. Specializing in estate planning and real estate law, they can help you put your estate in order for retirement, guide you on the best type of trust to set up, and even create a will for you. Clients can also turn to them for helpful guidance through the process of buying or selling property. This lawyer and his expert paralegal believe that their clients always come first; trust them to give you the personalized attention you deserve. They will sit down with you to discuss your specific legal goals, working with you to decide on a course of action to help you reach your desired outcome. When you're in need of legal counsel, only work with a proven professional. For expert legal advice from an attorney you can depend on, contact Pelkey & Pelkey, P.C. Call them today at (585) 544-3440 to schedule your consultation or visit their website and Facebook Page for a more in-depth look at their services.