I experienced inexplicable and outright disrespectful conduct from the owner, Bruce, during my last…read morevisit to Capital City Comics. Despite the multiple 1 star reviews citing Bruce's erratic and rude behavior, I decided to give him the benefit of the doubt and support a local comics business. I came here a few times over the past year or two and bought a few things with no issue. Recently I went in and grabbed a giant pile of graphic novels to buy, ~$200 worth. The last few times I came in, he charged books at cover price and is generally amicable and friendly. This visit, he said he could not sell the pile of books I wanted because he had to "do some research" to "save me a few bucks" so that he wasn't "over-charging me". I told him that I don't need to save a few bucks and would just like to buy the books as-is and would pay whatever price he wanted, I didn't care about price, I just wanted the books! He grabbed the pile of books and hid them behind the counter and refused to sell them to me. His mood quickly changed to rude and abrasive. He made multiple abrasive comments, effectively ending the conversation. I left the store feeling quite perplexed as I had been nothing but courteous and kind during the visit, and I couldn't fathom what brought about this spate of complete irrational behavior. Is he developing dementia? I can't explain why the owner of a store would NOT want to sell books to someone. These were all books with multiple printings, all of which I've since found on eBay for 1/2 cover price, so I don't think he was trying to rip me off. I can't put it together. I had ~$1000 set aside to spend on graphic novels over the next month, and needless to say it will NOT be spent at Capital City Comics. Life is too short to put up with being treated disrespectfully. I strongly recommend avoiding this place. People like Bruce give comics a bad name, which is a shame because there are so many good and kind people who read comic books. I would rather pay 10x the price for books than be treated like that again.

Local comic and book store that's been around since the 70's. Packed with inventory but we'll…read moreorganized. Super friendly and knowledgeable owner who is also honest about the value of comics. Support this local Madison gem!

LGBTQ+ friendly, women owned local bookshop! Walls and walls of books everywhere you turn!…read more They do require face masks and provide free ones at the entrance. Retail prices on books, but they offer book clubs, open mic nights and lots of other fun/free events!

Great independent bookstore, with an eclectic and inclusive selection, friendly staff, and a cute…read morechildren's section in the back. I liked the staff recommendations and display tables - made me want to read everything... and I would've brought them all home if money weren't an issue. Well worth a visit if you're in Madison!

This store I have to say is my home away from home. After walking in 6 years ago just to look…read morearound I've made friends and have been able to play a lot of really cool games. I stop in every week to pick up my comic books and I'm always greeted with a smile and a hello from the owners. Together they have both created an atmosphere of awesome for anyone who wants to learn a new game, join and ongoing game league or just to buy a few comics. I've never found a better store to get my geek on.

I'm new and an outsider to the world of comics and gaming, but I'd never know it from the way Carla…read moreand Don treated me. My boyfriend has been a regular at the store for years, and I went with him to pick up his pull list this past weekend. There were people chatting at the counter when we came in, so Carla didn't see that I was with anyone when I entered the store. She was sure to ask me if I needed help with anything, which is a first in the slew of comic and game shops I've been to recently. The shop is set up with different rooms devoted to your interest, with comics in one wing and games in another, and more general books and collectibles merchandise in the main room where you enter. If you head to the back, you'll find space for game playing and where Don is organizing his back stock of comics. The shop on the whole is bright and colorful, and I felt totally welcome to browse. Don and Carla had a nice word for everyone who came in the store, and it was pretty clear that they have a small army of loyal customers. The outside of the store isn't much to look at - it's situated in an industrial-looking strip mall - but don't let that deter you from the checking out their cozy shop. Even if you're not a full-on geek, there are still things for you here - several of their games are great for a game night with friends.

Longtime Customer, Rewarded with Zero Communication…read more I've been a Westfield Comics customer for over 35 years. Until 2025, I would have considered Westfield a five-star company based on my long history with them. Unfortunately, throughout 2025 I experienced a complete breakdown in customer service communication, which ultimately led me to pull my business. Despite multiple emails and voicemails over several months, I received no responses to documented issues, even while new orders continued to be fulfilled. Unresolved issues included: -Being charged for and shipped trade paperbacks when my subscriptions were for single issues, with no response regarding returns or credits. -Being charged shipping three separate times for a single monthly shipment, with no explanation. -Missing subscription issues that were reported and never acknowledged. Receiving some incorrect items in place of missing books, with no replacements ever provided. -Multiple damaged comics due to a change in packing methods. Recent shipments were packed tightly in boxes with no protective dunnage, resulting in visibly damaged corners on numerous books. I reported the damage by listing each affected titles, but received no response. Mistakes can happen in any business. What ultimately drove my decision to leave was the complete lack of communication. After decades as a loyal customer, being consistently ignored made it clear that customer service is no longer a priority. I'm sharing this review strictly to document my experience so other customers can make informed decisions.

I went to Westfield Comics as a first time customer today, and the staff was impatient and…read moregenerally not very welcoming. I had called in a hold earlier in the day, and as I was explaining this, one of the men there talked over me rather than letting me finish speaking. I had been considering looking around as well, but after that, I decided I'd rather just make my purchase and leave.

We were on a mini vacation when we located The Labyrynth Games. We thought we would come and check…read moreit out, since my husband is an avid gamer. I'm just a run-of-the-mill board game person. I found that this store has some thing for everyone. My husband found the play mat that he had been looking for for ages. And said that the price was really reasonable. I found a travel Boggle game for our daughter to play in the camper. This shop truly has something for everyone from the casual board game or like me, to the super-intense Magic the Gathering person like my husband. My husband said that the prices and selection were very good. He wants to come back sometime in the future. He also looked through their collection of individual cards, and found a few that he had been missing. They also have a nice area for people to be able to play games against one another. It looked comfortable and like a great location to hang out. I highly recommend checking out this store.

This place is a great place to find new and used comics. There are some great graded/ungraded major…read moreto minor keys that are by the cash register. Their back issue selection is really great. I've been to this place many times and depending on what you're looking for. It can really be picked through if it's a hot comic book at the time. However, they have a great selection of new books as well. The staff is very helpful and friendly. They also have some old action figures mostly out of box that are behind locked glass. There's something for everyone. Great place to take the kids to find something as well. The comic books are priced comparable to the comic market so depending on where that's at prices can vary.

It was my first time stopping inside yesterday. They have soo many comics and collectibles…read moreavailable for purchase. They have a huge selection of trading cards as well! The service was great, I honestly would've been in there longer if I had more time to look around. I will definitely be back!

Great customer service! Great prices & great selection! Whether you buy online or in store they…read morewill help you get the books you're looking for!

I always enjoy used book stores. Their only downside is how little they give you for quality books…read more I understand not being able to shell out of mass market trade paperbacks, but if you bring them something they will turn around and try to sell for $20+, for them to offer you like $3 or $4 for it is not uncommon. Still, I don't go to sell books there often. It's more about the thrill of the hunt. What will I find? Will it be a cool, British-cover edition of a Terry Pratchett novel? Will it be a Japanese import of an ELP concert? Will it be a cheap mug with a kitty on it? The only way to know for sure is to show up and look...

Good little place. Owner knowledgeable and cool. Good collection of old and new stuff.read more

After two years of coming back in forth to this comic book store, I have had the privilege to see…read morehow Tryke, the manager of Comic Alley, interacts with customers of all ages. Tryke displays the enjoyment of sharing comic knowledge to all his customers and he educates them on the excitement of comic book stories. When you arrive in the lower level of this store, you may notice the number of comics, toys and misc. items crammed across limited floor space but let me tell you, this is what makes it exciting. Your eyes will wander with the possibility of a comic surprise that you discover during your visit . One advice I learned over the years is to always ask Tryke if you have any questions on comics or just looking for that one item you cannot find. You will then understand why this local comic book store and the manager who runs it will always be my stop over when visiting Lake Geneva. Support this local comic store and as you walk down the stairs to the surprise at the bottom, say hello to Tryke, take your time in wandering through the comic abyss that awaits you, and more importantly...enjoy!

Love, love & more love for this indie bookstore. The owner & staff are so much fun & really know…read moretheir stuff. The selection is huge for a smallish store & they also buy used books for fair prices. Journals, candles, socks & other cool swag like t-shirts for sale, too. And they are moving to a new location on Carroll St in July! Get thee downtown asap!

Lake City Books is the cutest little bookstore! Clean, pretty big, and even had a shop dog! I wish…read morethere was a bigger used book selection, but overall super cute!