Love this place. Staff stand on business! And are very helpful. The maintenance employee are eager to help and get stuff done quickly. Clean awesome pool. Clean gym. Great vibes. Love it here. read more

Grand Biscayne is a wonderful community. Conveniently located to shopping and restaurants. .The staff takes pride in working here.

I would not recommend living at this apartment complex. There is constant noise throughout the day and night--especially from the upstairs neighbor who bangs on the floor regularly, making it nearly impossible to relax or enjoy a TV show in peace. Cars pull up blasting music at all hours, take up multiple parking spots, and I've even seen tenants parking on the grass directly in front of their units, which is supposedly against the rules. Despite documenting everything and submitting formal complaints with photo or video evidence, management continues to brush things off as "normal apartment living noise." I've lived in multiple apartment communities, and this is by far the loudest, most chaotic one I've experienced. Nothing ever gets resolved, and complaints are met with dismissal rather than action. The property itself is also poorly maintained--there's often dog waste left in the grass, and it's clear that rules aren't enforced. It feels like management just lets anyone do whatever they want without consequences. There's been a total lack of empathy or support from the office, and I've never once felt truly heard or respected here. Can't wait for my lease to end so I can move on. read more

beautiful community in great location! staff is super helpful! Maintained and consistently updating.

I would say for the price of the apartments, the quality of the stay could be a lot better for a few different reasons. 1. First off, the walls are very very VERY thin. You will be able to hear your neighbors and vice versa. My husband and I are very playful, and we have a dog who weighs about 100 lbs. who is also very playful, so needless to say our downstairs neighbors made formal complaints on us a couple of times. They actually called the police on us once under the assumption (which I still don't understand because we were clearly laughing) that we were "fighting". 2. The parking sucks. They don't have parking spaces for everyone. You have to park on the street depending on which building you live in. 9/10 if you get home late, you will be walking from a far parking spot to get to your car. People from other buildings park in different building's parking spaces because that's just how limited the parking space is. 3. People do not clean up after their pets. There is pet waste everywhere you walk in the grass. Gross, and disgusting considering a lot of the apartments still have CARPET. 4. For my military members, please make sure to put in your 30 day notice! Your official orders do not exempt or allow you to end the lease at any time. They do not care if you were unsure of when you were projected to leave. If you have to ballpark guess then I would suggest you just do that. 5. MAKE SURE you are present for their final walk through and make sure you document every single thing wrong with the apartment prior to you moving in and after you move out. If you do not document these things there is a possibility that you will be held responsible for it after moving out. When I first moved in I verbally expressed to the property manager that the apartment was okay due to the smell. I explained that I could tell the previous renters had a pet because the apartment kind of smelled like pee. However, it was our last resort, we were tired and ready to just move in so we shampooed the carpet ourselves prior to moving in. It did not get rid of the smell however it wasn't as bad. I should've documented that! Once we moved out they blamed the smell on my potty-trained dog lol who was crated or left outside while we were gone for work. 6. Our doorknob or key (we never figured it out) never worked properly. We could not lock the door most times and had to call Maintenace to do it. They waited until like the 3rd or 4th time of calling to have our door locked to finally ask if maybe it was the key. They never replaced the doorknob. All of the doors blow open if not locked properly. so times we would leave at night to go out of town for the weekend and we couldn't lock the door, our front door would blow open and just be open all weekend while we were gone lol 7. This is not a gated community, and people steal in their neighborhood lol and they are aware of it! There was a weekend where someone had gone through the parking lot robbing unlocked cars and of course that night my car was unlocked LOL. They robbed my car. Stole my bookbag with my MILITARY work computer & apple watch out of my car. Then went through my car and left it a mess. I told the property manager and she seemed completely unphased. She was barely shocked lol clearly that's typical for their apartments. At the most she told me to file a police report. Oh yeah, and the police LIVE THERE by the way and they still robbed us. It was comical. I think for the most part they are just okay. What I will say is they do not have many bugs, however that could've been because I was on the 3rd floor BUT THEY DO HAVE CHIGGERS. If you don't know what those are, look it up and take heed. I believe the staff means very well, they seemed pleasant enough for the most part. They can be a little nice nasty at times, however I think this apartment complex should be a last resort. They have more work to do. I imagine it could've been worse but I think paying anything over $900-$1000 a month is honestly too much for what it's worth. Everyone's experience is different, and this was unfortunately mine. read more

The staff is never there. They never answer their phone. They never are present in the office. It's always closed. The staff do you like to uphold their policy on certain residence however they don't hold their policies across-the-board. Such as putting up a mosquito guard on your door. Or having anything displayed in your window other than blinds, having furniture out in the main walkways. They also single out and don't invite them over to fix anything or discuss an issue you have been having or be prepared to be judged. They used to knock on the door when they entered your apartment. I had enough time to yell "please wait, don't come in, stop, I am not decent" I even yelled "I am naked, don't come in... stop", (just showered) They still opened my door, despite the multiple times I yelled no, and stop. They still entered, then said do you want to refuse pest control treatment and a new filter. They would not give you a minute to get decent. So I refused treatment. There is no telling when they are coming to do it you get a notice the previous afternoon that they will enter your apartment the next day to do monthly maintenance. They last time I was sleeping and I figured I would hear a knock at least like always. I woke up to two people in my apartment and to my dog barking. Yay for me. I was so startled I yelled "what are you doing in the house" that was my instinct... they stated we did not know anyone was home. And I said I was sleeping and thought I would at least hear a knock. I am a light sleeper. I can hear people outside talking or getting out of their vehicles. The response to my delirious state of confusion when I yelled what are you doing in my house was- "did you get your notice on your door yesterday?" I said yes but I thought I would here a knock. Once I was sitting down and the were opening my door when I said wait. So I could put my dog up. No knock then. So who knows but a letter on your door stating they will enter your apartment and their inability to knock or respect your time, privacy. Also, Their communication needs to be worked on. They've been working on the parking lot and sent the flyer out which was great. At least you know what date you needed to move your car to avoid paying for its removal however, when I ensured I followed the instructions... I asked the office about the section outside my apartment (scheduled today) and when it was supposed to be worked on because I would have to move my car around like hot potato with there crazy map and instructions. They said there has been a delay and when I asked why there was no flyer notice or sign stating "parking lot repair delay check with..." They said We sent out by Rent Cafe, and some messages by email. Well that's inconvenient because I should not have to check that many boxes to find out this news, one avenue would be nice or at least a message in the flyer letter to state for progress or changes to this schedule check rent cafe. read more

BEWARE: A WRITTEN & SIGNED LEASE MEANS NOTHING AT THIS PLACE!! This has been the worst apartment leasing experience in my life!!! My 20 year old daughter (her husband is in the Air Force and is currently stationed in South Korea) signed a lease at Grand Biscayne in mid-June, for a 1 bedroom/1 bath apartment on the first floor, which she was scheduled to move in on August 13th. She made all of the moving arrangements, paid the necessary utility deposits, obtained the required homeowners insurance policy, and she even went and had her driver's license changed to reflect her new address. On the afternoon of July 27th, she received this EXACT text from the leasing office... - "Good Afternoon Courtney, This is the Grand Biscayne and my name is Jennifer (Taylor) is off today. The apartment you were going to move into the current resident decided to stay. I am sorry for the inconvenience. I do have a 2 bedroom that can be available earlier 8/1/21 its #711 and the 6 month lease rate would be $1118.00 plus water/sewer its located on the 2nd floor. I have attached your account already to this unit because I don't want know one else to be able to apply for it since there is nothing else until 9/30/21 here and most every where in the area. You can rest assured this person has already moved out so this would not happen to you again. Just let me know if this will work for you. Thank you, Jennifer" Seriously? You are sorry for the inconvenience? My daughter paid you $160 in application and holding fees and now you're going back on your written agreement with her? What a bunch of bottom-feeding scum!!! My daughter had originally dealt with Robin, and was initially offered a third floor apartment. She explained to Robin that this would not work, as her mother is disabled, walks with a cane, and is completely unable to climb stairs. This would make it impossible for her mother to be able to visit her. Robin said that she understood, and that's why the arrangements were made for the first floor apartment. She waited an extra month to specifically get a first floor apartment. Obviously, our situation does not mean anything to these people. The tenants who were supposed to move out of apartment #1510 submitted a document stating that they would be moving out on a certain date, and G.B. accepted said document. When these tenants then decided they did not want to move, G.B. should have held them to their promise to vacate, as there was another lease already signed and that apartment was now promised to someone else. Well, this is not "a situation beyond the control of Grand Biscayne management", as it states in the lease my daughter signed. It is a situation which is fully in their control. At the very least, they should move these current tenants to the bigger apartment on the 2nd floor and let them pay hundreds of dollars a month more in rent!! Most likely they are not physically disabled and can actually walk up a flight of stairs. It saddens me to be forced into a situation where we have to hire a lawyer to deal with things like this. Shame on you Grand Biscayne, it is utterly disgraceful that you treat active members military and the disabled this way. Not to mention the way Jennifer hung up on my daughter this morning when she called to speak with Taylor. cCourtney was so excited and looking forward to moving into Grand Biscayne. At this point, she is now saddened and dismayed, and no longer wishes to live there after the way she has been treated. So, we have an appointment with a lawyer in Biloxi this afternoon who specializes in landlord/tenant law. These people have not heard the last of us. In my opinion, this situation is obviously just common sense and decency towards your fellow human beings, which is apparently something not in the vocabulary of these folks at Grand Biscayne. So save yourself a lot of trouble, and a lot of legal fees, and do not trust them. It is apparent that they are snakes in the grass, and written & signed leases do not mean a damn thing!!! read more

Great place to live in a wonderful area of Ocean Springs! Clean grounds, very nice pool, the gym has new equipment "Peloton" and I love my apartment! Close to the beach, shopping and downtown Ocean Springs! Office and Maintenance are always so helpful! The resident events are so much fun! Looking forward to staying for awhile. read more

just moved in and love everything so far...nice and quiet here. Thanks to the staff for the great pool party yesterday, in spite of the extreme heat everyone had fun! read more

These apartments are nice. The grounds are kept up really nice. It's in a nice quiet neighborhood, they have a huge pool with chairs and tables and umbrellas and it is always kept clean. The people that work and live here are super friendly and nice. Would recommend to anyone looking at them. Very friendly complex and cheap rent. read more

Very disappointed with these apartments. I'm a full time nursing student and work, so coming home after a 12 hour (if not longer) stressful day I just want peace. Anytime I go to the office, I feel like anything I say is not taken seriously and it's very frustrating and upsetting. I spoke to one of the maintenance guys about how I had to park on the other side of the apartments because he was blocking 2 parking spots, and he apologized, said it was the other maintenance guy and that it would be reparked. He reparked it outside of the lines again. It's really annoying and a fixable issue that the employee won't take the 2 seconds to fix. It's very annoying and an unnecessary stress. I've had other issues as well but the front office either ignores what I say or just stares blankly at me. read more

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I have lived here for almost two years I have had to many problems with this place. I live on the first floor and they changed the landscaping and my apartment flooded six times before they were smart enough to fix it. They sent crews out every time to clean up the water but still having to live in a apartment that smells like a wet dog with fans blowing all day is not my idea of fun. Half my apartment was unusable for several months. I also feel the staff here is harassing me they are entering my apartment far more then I want them to I would really just like them to leave me alone. Move here if you want but just be warned you will have the staff bothering you about every little thing leave your car parked in one spot to long, or leave your blinds up or have stuff on your patio and you better believe management will be leaving a note on your door. read more

This place is nice & quiet. Untill it comes to being in your apartment, I can literally hear the person above me burp! I'm in the bottom apartment so when it rains it floods, it gets super hot inside. There are bugs that get through the cracks of the door. It's just not a well put apartment but they make it look nice. People come in & our without even knocking! I could be naked & someone would barge in! They do not care for the privacy of your home. read more