The staff is polite and timely. They do not, however, refill their hand sanitizer in a timely…read moremanner, so it's best to bring your own if you are grossed out by handling money.

Called the branch three times and was on hold for 30 min each time…read more No one picked up got frustrated and hung up. What kind of service is this?

This is the bank where my place of work chooses to bank, and I would say there are great reasons to…read moredo so! The staff here is friendly and attentive and although there are sometimes line-ups, they do try to get you in and out as quickly as possible. Whenever we have issues, they are more than happy to help, and if there are any problems on their end, we get a phone call right away and it gets cleared up. I would recommend this bank for those who need to do their business banking!

This place does not charge ATM banking fees. WOOT! What more do you need to know. Go here if you…read moreneed to withdraw funds and do not want to be charged fees.

I have used Currency Converters on numerous occasions (6 or 7 trips) and always found the service…read moreexcellent, the staff friendly and helpful, the rates the best.

I could not disagree with Morgan B more. I am sorry for his/her experience, but I have used…read moreCurrency Converters of Waterloo many times, and I have always found the people VERY pleasant and efficient to deal with. I have bought several different currencies (US$, Euro's, Antillean Guilders, Costa Rican Colones, Mexican Pesos, Dominican Republic Pesos, etc.). Currency is almost always in stock (or its there by next day), and their exchange rates are better than the major banks. GREAT SERVICE!

I went to this bank to get some cash from the ATM. I was expecting to just access the machine area…read more I was pleasantly surprised that the entire branch was open on a Saturday afternoon. The plaza is fairly quiet, as there aren't too many stores. As a result, there is plenty of parking. The two parking spots in front of the bank are strictly for bank customers. (173)

The 5 star rating is relative to other RBC branches. It's a standard branch with all the regular…read moreservices. The staff is friendly and looks out for customers.

I came in to do a wire transfer and they required me to write all the information out on their wire…read moretransfer form after waiting behind two people. After completing the form, I was asked to wait in line again after 3 patrons. This is absolute nuisance. This was with teller Debbie

I just switched over to BMO hespeler from a different major bank (CIBC) because of terrible…read morecustomer service. The customer service HERE has been OUTSTANDING!!! If you want your bank to go above and beyond for you, this is the place! Thank you Meredith and Diane ? maybe Debbie I believe the manager on duties name was, for exploring different avenues to solve my banking issues. THE BEST bank customer service I've ever received !

Alicia and her team at Tracy Valko Dominion has opened my eyes on the mortgage world and big banks…read morevs small lenders, they and all very knowledgeable and friendly. I have not had the best experience with the Big Banks and there horrible customer services. Not only did they make the transaction smooth but got me a better rate. When there was a small issue Alicia took it as a big issue to take the time to make it right and fixed it right away putting us as the customer first.

From the owner: The Valko Team is here to help you with all of your mortgage needs…read more We will work with you to determine your financial goals, both short and long term, and use our expertise to determine the best way to get you there. Whether you are first-time home buyer, looking to renew your existing mortgage, or curious about the equity in your home, we are here to help you every step of the way. Our goal is to provide you and anyone you refer to us with an exceptional experience from start to finish. Call or email us today to see how the Valko Team can make your home ownership dreams an affordable reality. We can't wait to work with you.