Appointments: It can be a pain booking an appointment by phone; even if you phone at 8am on the…read moredot, you will be in a waiting list. Therefore, I would recommend either walking in at 8am and booking your appointment, or going in and asking for the online Patient Access details, and setting that up - then you can book online appointments (they have slots specifically for online). Staff: I have always had a good experience with the staff, Dr Balraj, Dr Mita, Nurse Dawn, etc, are all very kind. The receptionists are also kind. Waiting times: They have usually not been an issue - if I arrive on time, I am seen within 10 minutes. Pharmacist: There's a pharmacist next door so you can easily get your prescriptions.

So, I was advised by my lovely Doctor that I am developing RSI and was referred for Physiotherapy…read more After being advised it was a 6 weeks waiting list, I got my appointment within 3 weeks of my appointment. Result! The strange thing was, rather than my local NHS Physio offering (City Hospital), I was sent to Aston Pride Community Health Centre. This ended up being a plus, rather than a negative it seems! The appointment time I was originally offered wasn't really suitable around work, so I gave them a bell and was handily given my choice of appointment times. All pretty convenient - additional result. The Surgery is a bit of a pain to get to for me (I don't drive), but would be about 5 minute cab ride from the City Centre or accessible by a fair few bus services (which drop off right next to the Surgery). The Centre is fairly modern looking, but could probably do with a bit of tidying up. That being said, you don't go to a Health Centre and judge their internal design. The Staff were efficient and helpful and the Physio I ended up seeing (Emrah) was patient, kind and knowledgable. If you do need to be referred here for any of their services, I hope you too will find the service as easy to use and friendly as I did!

So, as advised in my dentist review - I am scared of Doctors. Yeah... laugh it up.. For me, there…read moreis nothing worse than cold, clinical rooms where you might get bad news. Not so weird now, is it? I have lived in town 6 years now and was chuffed to bits when I finally got a Doctor's surgery open up within walking distance. Located on the downstairs floor of Boots, from the moment you walk in you can sense the efficiency. You MUST book an appointment, however, if you are desperate and there are no appointments available - there is a walk-in clinic right next door. I have been going here for several years now and have only been delayed for an appointment once. The appointment times are pretty convenient, but as you can imagine; it's a very busy surgery. If you don't require an emergency appointment, it's best to call after 10am - if you do, call as early as possible. I've regularly had appointments the same day or the next day. The worst thing is not having a dedicated Doctor. The Doctor's and Nurses have always been great, but it would be nice to have someone you have dealt with before when you revisit. That being said, I've found this surgery to be clean, reliable and accommodating in terms of opening hours.

It's fine. That's as much as I can say so far…read more I was attracted to this surgery because of the extended opening hours and because, basically, they were close to me and taking patients. The staff on reception are very pleasant, although the morning I went to register there was only one so the wait was long. Intake assessment is a few forms and measuring your own height, weight and blood pressure. I gave myself 3 attempts at getting a nice BP measurement as the horrific prospect of knowing my weight after over a year of avoidance had sent my systolic sky-rocketing. I returned the following week to see if I was set up and had been given an NHS number and was told I was good to go. I asked to be set up for the online booking. First of all they gave me the wrong details, so I had to go back. When they gave me the proper ones, my account had the wrong address and they'd misspelled my name. I also had no option to book appointments. They fixed the errors when I emailed but told me to call about the booking. After 15 minutes on hold I was cut off and gave up. Multiple emails went unanswered. Eventually went back on and they reset it or something so could book. At last! It's not too easy to get an appointment if you work. The extended hours don't really seem to translate to appointments at those times. You could definitely be waiting weeks. On arrival for your appointment, you check in using a touch screen which saves time. It gives an estimate of the time to wait but that was actually wildly inaccurate when I went. It claimed things were running to schedule but there was actually a 20 minute wait. I occupied myself by almost getting trapped in their bathroom which has a very dodgy lock and using the Boots free WiFi. Actual consultation was adequate. I kind of missed the pleasant GPs in the random walk-in clinics in Canada or my lovely one at home. This definitely feels more like a walk-in effort. All in all, it's alright. Reception are friendly and it's nice to book online, even if it ends up being for the far distant future.

A great surgery with great staff and lovely doctors who are always smiling…read more This is a very highly recommended surgery in the area and always achieves high standards and always does well in NHS checks. This is popular with both families and students as BCU is just around the corner.

the doctors are very helpful an have time to explain things to you , the receptionists are warm and…read morewelcoming and the nurses are kind and considerate . highly recomended !

I am at the new Midland Metropolitan University Hospital. It is a beautiful new building and it is…read moreclear a lot of money has been invested in it. However, I have needed to rate it 'not good' . Therefore the above is where the good news ends. I have been waiting for 8.5 hours to see a Doctor and we have a new announcement the waiting time is 9.5 hours. The point being we are waiting in the Emergency Department of the hospital. According to the Oxford Dictionary the definition of 'Emergency' is "a medical emergency needing urgent treatment". Therefore, one can only conclude waiting 9.5 hours in an emergency department seems to be the opposite to it's intended function.

Nobody likes going to hospital. That's scientific fact. But after years of ongoing knee problems I…read morefinally sought medical attention and after a number of MRI scans and consultations I was referred for physiotherapy which I was a little (read: incredibly) dubious about. After a couple of sessions with a physio that, in all honesty, had about as much impact as a ball of feathers thrown by a kitten it was recommended that I attend the lower limb class (I know, sounds lame). Initially it hurt. It REALLY hurt. Now, after 6 weeks I get barely any knee pain, have much more strength and mobility in my left leg and, for the first time in about 7 years, feel like a (semi) functional human being. And weirdly I've started to enjoy it, I'm even considering joining a gym! So a huge thank you to the guys in the physio department at city hospital. I really appreciate it.

This is the main sexual health clinic in Wolverhampton and is always very busy. The staff are…read morereally great, from the receptionists to the nurses themselves. There is a large waiting room where you wait till you get called, and then you go upstairs into a smaller waiting room with magazines and a tv until the nurse calls you in. unfortunately, it is not very accessible for disabled visitors once you are called upstairs, but you can always ask over the phone before visiting, or on the appointment day, to see if it is possible for you to be assessed in the rooms on the ground floor instead. They are always very prompt, but beware that on drop in clinic days it can get ridiculously busy and so you have to take a number card and hope for the best, but be prepared to wait a few hours to be seen.

I visited the Snow Hill Centre with a friend. The staff was very friendly and yes the wait was…read morelong. Simply put if you need your external organs examined and somebody to put your mind at rest then this is the place to goto. Just remember to wear a wig and sunglasses just in case you bump into somebody you know! Lol XX

My first time at this hospital bringing a relative for treatment. As I was sat there all day…read morewaiting, I was in a position to observe the everyday bustle which goes on in all NHS hospitals. ALL staff I spoke to were very very pleasant and helpful. Walking through the corridors I am so impressed with the cleaniness and how diligent the cleaners are. Even the receptionists cleaned their work area. The restaurant was also very clean, and were clearing and cleaning the seating areas regularly. I have unfortunately had regular visits to Heartlands and Solihull and they are filthy dirty and rarely saw a cleaner. Well done to you all. Susan Robinson, Solihull

I was at the ROH Northfield September 2021 for surgery and can only offer my complements and thanks…read moreto all the staff. The treatment and aftercare was excellent and can honestly say was impressed with all departments of the hospital

I have been to this hospital several times the staff are ready to greet you as you enter The Main…read moreEntrance and the Voluntary men and Ladies are there to help you go to the right dept Solihull Hospital is a nice friendly hospital with some wonderful. Nursing Staff and Doctors not forgetting the Porters Cleaners Domestics and Catering Staff so well organised and Clean this why I give it 5 Stars Well done.

Friendly, helpful staff. I went for a blood test and was in and out in a few minutes. Parking…read morecharges are unacceptable though.

This is my local Health Clinic, and I would never change!…read moreThere is a substantial Boots pharmacy as soon as you walk into the health centre, which dispenses all presciptions from any drs, but obviously those given in the clinic are given priority. There is an abundance of staff in the clinic and the receptionists and assistants in particular are very helpful. The actual surgery is very good, and the drs, especially dr sharma and dr mohindroo are exceptional. The nurses, including Head Nurse lesley are very helpful and competent. The medical team do house calls for those who cannot visit the actual surgery. They run many clinics for different things, such as young mums, pregnant women, elderly people etc There are also a dentist, chiropodist and blood clinic located in the surgery. The clinic is very large and spacious and there are many child areas to keep them occupied.