Brill service They have been keeping our vans running for…read more20 years now Long may it continue

Don't trust their 'warranty'…read more Bought a car from here a few weeks ago and was told it came with a 3 months warranty. Asked for paperwork when it came to paying and the dealer just said to take it back if anything happened. The moment I drove the car out of the garage I noticed the brakes were squeaking (They didn't on the test drive). Gave it a few weeks to find any other issues then called them. Reported sqeaky brakes, wheel trim fell off 2 days after buying, heater control lights don't work and boot opening button doesn't work. I was told that "they're your issues" "nothing we can do about that". Overall, service was decent, although I did have to wait 2 hours when I wanted to go on a test drive somewhere above 30mph. The price was good. There don't seem to be any major problems with the car. But their warranty is non-existent!

Terrible service Dodgy car…read more Dodgy mot Very rude No help in resolving problem CCJ but won't pay up Left without car for a year Stay away from this place

This person will sell you a car as being in 'excellent' state, but will hang up on you when…read moresomething turns out to be wrong next day. Very unreliable and doesn't live up to it's own guarantee and customer services claims.

I located this car dealer from auto trader who sold second hand cars. I had bought a car from them…read morewith the assurance that everything was working fine. I was just after a reliable cheap to run car. The car was a 1999 Nissan Almera. You don't expect the car to be perfect but if the dealer says it has been "workshop checked" then everything should be o.k. The car was sold with potentially fatal faults, the drive shaft boots on the front of the car were split which could cause the wheels to lock up. The front tyres were also worn down to the legal limit and had to be replaced. I had the car for less than 2 weeks, so I phoned to enquire about the faults. The manager phoned me back he said "All our cars don't come with a warranty, the car was running fine when we sold it" The car was also only getting around 20 miles per gallon which for a 1.4 engine on the open road is pretty poor. When I asked him about this he said " Its normal mpg for that type of car, you might want to change the spark plugs and air filter". The fault for this turned out to be the front brake sticking on one side. It sounded to me like he wasn't really interested, now that he had taken money for the car. I have now had to have the car repaired to make it safe to drive, at a different garage. The cost was an extra £200 on top of what I already paid. This included Tyres, Drive shaft boots, brake parts, and labour charges. I also had to apply for V5 registration document myself because they did not send off for it. I will be selling the car soon, as it has cost far too much money already. This is the first time I have written a review, and normally I let little things go, but if you spend so much of your hard earned money for a service which is poor, you have to let other people know. I would advise to check a car thoroughly if you intend to buy from this dealer, and walk away if there are any signs of faults, because they will not help you after you have bought the car..

From the owner: Quality affordable carsread more

Over the last 4 years we have purchased 2 vehicles from Riverside, both Martin and Mike are very…read morehelpful and friendly ( they do not pressure you to buy or hound you with phone calls everyday, unlike our local Ford Dealership), they only thing I would say which is no reflection on Riverside or it's staff is that the Warrenty on the Renault is not very good. I had a Citroen before this and the disc breaks used to stick so this was covered under the warrenty, but with Renault you have to pay. 5 stars for Riverside and 3 stars for the Renault Warrenty

Yeah i totally agree with the above review. my dad has used these guys loads of times and they have…read morealways appeared very honest and will discuss all your options and different pricing options aswell. we have always had very quick appointments and their prices are certianly competative in todays market. a great set of guys that are always willing to help and give really worthy advice for free!

Cant fault this place at all, I've used it loads of times from anything from my exhausts to brakes…read more They have a garage just behind the main shop but you have to ring up for an appointment which i've always been given for the day i've rang if its been early enough. They always give you an honest quote and i've always found it very reasonable. The guys in the garage are friendly and being a lady they dont talk down to me or treat me like i'm stupid as most garages would.