I am a home owner and I asked a local builder where he buys is building supplies. He told me he…read morebuys most of his stuff at Universal Supply. I went there and was very pleased. I have trouble finding people who can give me good advice on my projects when I go to Lowes and Home Depot. When I went to Universal I spoke to a guy named George at the counter and he was very knowledgable and very helpful. The store I went to was on Doughty Road in Pleasantville. I do not know if they have other branches.

purchased Marvin Windows and doors through Universal Supply. Outside sales rep was Scott Kaye…read more Window came with broken pane, doors came with split extension jambs. Ok, stuff happens but the sales rep virtually abondoned us with a mess. 3 months in we are still trying to get Marvin to resolve the issues and the rep is no where in sight. I would not recommend this company as the service and level of support are very dissappointing.

Worst service ever. Tom H. is the manager and should not have a job. If his boss or anyone else did…read morean "undercover shopper" experiment they would concur. These guys do not know their materials, are very unorganized and are sure to order the wrong material at least once. Lead times are long because they fail to place orders. Sales guys are a joke to the building supply industry. I have been in the trades my entire life and still cannot believe how ignorant and arrogant these guys are. Stay far, far away from this company. You are better off buying crap from Home Depot, or dealing direct with their suppliers - which was my only remedy to their poor service. It says a lot about their reputation when their suppliers will sell to you direct.

I have called many building supply companies and I have to be honest this was one of the best…read moreexperiences I have ever had. I spoke with John and I was looking for a specific day to have material delivered and he was accommodating. I am not a builder just a homeowner and he didn't treat me like I was a small part of their business. Just thought it was appropriate to leave a message here stating that I appreciated how I was treated and I will recommend Peter Lumber in Pleasantville without hesitation.

I purchased thousands of dollars worth of lumber and decking supplies w/ the composite wood. They…read moretold me that I did not need a stair kit to assemble the stairs. We spent two days trying, finally altering the materials to make it work! When I called to complain to management, they told me they would get back to me, and they never did! I called a second time and was AGAIN told that they would call back... I never received a courtesy call back! I will never use this company again!

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