UPDATE of my initial review:…read more I spoke with the owner's wife today to discuss the matter. She gladly agreed to refund my money. I have no doubt that Davis Brothers does a good job with traditional chimney, masonry, and fireplace matters. This was simply one of those issues that could not be remedied with conventional solutions and they will be giving me a prompt refund. Davis Brothers is a reputable family- owned and run company who comes highly recommended. I only opted for a refund vs. an additional attempt at remedying the problem because I have already wrapped up the drafty fireplace from the inside as I've done these last 15 years. --------------------------------- Chris, the owner of the company, came to our home to address air coming from the outside into our house through our gas fireplace. The fix was to attach an angled pipe to the existing exhaust pipe (which was pitched straight out) so that air would not have the direct pathway to enter our house. It was not a windy day, so Chris was not able to check out whether his "fix" worked. Well, today, it is very windy in our area and air is now coming in worse than ever. I should've realized that air, like water, WILL find its own path, regardless of the exhaust pipe angle/orientation. This quick fix cost me $265.00 for about 20 minutes worth of work plus the small section of piping and bit of insulation I requested. I would like a reimbursement or, better yet, the problem remedied correctly. If it is a refund, I would just request a reimbursement check in the amount of $265.00 and a confirmation of same. I am not one to shell out that kind of money with no results... Chris mentioned this could be an insulation issue (which would cost thousands of dollars to remedy), but this type of heavy air flow is not the result of a lack of suitable insulation, but rather something NOT BEING IN PLACE which would normally stop outside air from coming in. I believe a minor retrofit of the missing piece is the actual fix, not angling the exhaust piping nor having to do a major insulation job; that much volume of air has nothing to do with insulation. I think it's fair to say insulation combats cold, not large amounts of air entering freely through the fireplace... These guys are the experts, so I expect they'll want to come back for a follow-up repair -- or give me a full refund of $265.00. They are a bunch of nice people and this review is in lieu of confronting them directly, as that has never been my style. I will attempt to fax this review to them in case they don't access Yelp for their reviews. Chris, please give this more thought and then return with a more suitable repair which addresses the problem. Right now, I feel as though I am living in Alaska and have launched my hard-earned $265.00 right down the drain. Thank you! Let's talk. You have my phone number...

Was very pleased with the work performed by the tech's and the team was professional in all…read moreinteractions. They educated me and did an excellent job on re-capping, repairing the smoke chamber, and a general cleaning of my chimney. Highly recommend