Had a terrible flat tire experience and was stranded on the side of the road. This location had my…read moretire, but I was going to arrive after closing for the repair. They stayed open a changed my tire because Tony said he would not leave me stranded on the side of the road. I can't express how much I appreciated their service!

Got a flat on my 2007 Avalon. Came in for a new set of tires, and got an oil change while there…read more Told them the flat was in the trunk, right on top. Told them to put the spare, which was on the front right, back in the trunk. When the car was ready, I had 4 brand new tires on the car, and they took the flat and put it back beneath the trunk where the spare goes. They replaced the brand new spare. I made them put the spare back on the flat rim. Fast forward, i go to change my oil, and can't get the filter housing off, even broke a Toyota filter wrench, must have 500 lbs of torque. The Dry Ridge store can absolutely not be trusted, don't know if they're idiots, thieves, or both.

I have used Finish line Automotive for several years and always have great service from Kenny. From…read morean oil change, tires or a major repair they have the knowledge to do the job. You will always find their pricing to be very reasonable.

We are from out of town and they were our last hope and even though they were very busy they still…read moretook the time to check out our car and help us they are all so nice

Ashley, Harper you're one of the main reasons why we/I HATE shopping for cars…read more I submitted an inquiry about your Jeep Wrangler almost 3 days ago, I got an email from Harper- sent her all my information and my trade......silent for days. Ashley text me i did the same, she also went silent. What was the point of you reaching out to me when you fail to deliver. Those two days you ignored me i was shopping somewhere else. Learn about customer service, learn how to kill with conviction, learn how to do your job!

Had my car towed here for warranty work on a Sunday, I understand they wouldn't be open til Monday…read more I get there on Monday at around 8:15am talked to Will. Said it would be looked at in a couple days, which in my terms means two. So I call Tuesday at 4:30p talked to receptionist Matthew, said he would have them call me in the morning. No call Wednesday morning, so I called at 2:10p talked to Nikki, then transferred to service and they said the guy looking at it is at lunch and will call me back. 4:15p I call them and talk to Matthew and now service doesn't want to talk to me. So I ask for a Manager now the manager was awesome, found out that they haven't even touched my car. So how was the mechanic looking at it before lunch. So I believe this manager and everything he said. Today is Thursday just talked to Will, told it it hasn't been touched, can't get parts till next week, and won't be done until next Friday the 18th 2019. I have no money for a rental, they wont loan me a car, I could lose my job. They don't care. Not the same Piles Chevrolet Buick from years earlier when they would do anything and everything to get things done to get you on the road.

Dave and his team are amazing mechanics. Their customer service Is the best you'll find anywhere…read more Highly recommended.

From the owner: "Automotive Shop offering various services from an oil change to engine replacements"read more

The owner of the shop has been working on my cars since the late 80's. I've always trusted him and…read morehe is honest and does great work. He guarantees his work and is reasonable on price. Not on the cheap side but not expensive but throws in the warranty on their work which a lot of places doesn't. I've had oil changes to having custom engine parts installed. I will always trust him to work on my vehicles.

The best place I know to get an auto repair. I drive an older car and had work done over a year…read moreago! I haven't had to get any work done and my car got me through a very hard probationary period! I am getting a new car tomorrow and couldn't have done it with a trip to the repair shop! 5 star did such a great job that my family and I were able to save

Bobby got me in my car right away! (Locked out)! I would definitely recommend…read more They worked thru my insurance company with Dave Walkenhorst Agency and was there 10 minutes or less.

Typical price gouging business. Called them to tow my truck because I was desperate. They said it…read morewas a 1 hour wait. Ended up taking 3 hours. They took an additional hour to hook up the truck and charged $195 for the extra hour. Paid $750 for a 20 minute tow to freightliner dealership. When I tried to dispute, they threatened to impound my truck.

They were amazing and very quick with what they did with my car. I highly recommend them. Very nice…read moreand accommodating for the cars I've had.

I took my 2010 Audi A4 to Jim Stephens. Dan was the guy who did everything from walk me through the…read moreexact issues that needed to be addressed, to fixing my car in an extremely reasonable amount of time for a reasonable price. I won't ever take my car anywhere else! Thank you Dan!