Been to this shop a couple times. Always nice and helpful!!…read moreRecently put a tow hitch on my vehicle. When he opened the hood of my vehicle there was a huge squirrels nest right on top of my engine block. He had just spent hours getting all the wiring done on the tow hitch but still took the time to clean the nest completely out!!! I would definitely recommend this shop!!!

From the owner: Hi, I'm Jeb Bowling, the owner/manager of 1st Choice Auto Body. My staff and I are dedicated to…read moreproviding only the best in auto body repair, vehicle painting, and auto glass. I've been in the autobody business for over 30 years and am experienced in working with all makes and models, including domestic and foreign. I'm also an ASE Master Certified Technician. 1st Choice is an authorized NAPA Autocare Collision Center. We're happy to work with any insurance company. Stop by for free estimate any time! I'm happy to help you in any way that I can. All the best, Jeb Bowling

Joe Scott is the best. I have had him fix my car with fantastic results. Furthermore, on2 separate…read moreoccasions I have went in willing to pay for minor adjustments to sticky doors on my work vehicles. It's really hard to fit an appointment into my schedule. Both times he fixed it on the spot for no charge. I will never go anywhere else.

Love this place! Love the people here! Reno was the hero who fixed our bumper on the spot while…read morewe were on a family road trip and about to leave town. He was a pro and made the time for us even though we just dropped by. Noelle (hope I'm spelling her name right) was very friendly and accommodating over the phone too. Felt very comfortable with them and they went above and beyond in helping us out. Great fix, great work, you guys saved my bacon.

I've been here multiple times to have my car repaired after accidents involving animal collisions…read moreand they've always done an amazing job. So easy to work with. You can have trust that they'll get it done and do a great job!

I got my truck towed here after I got into an accident on the 24th. I needed a whole new front end…read morepretty much. They did an AMAZING job and were extremely professional! Gave me an oil change for free, charged me only for a part that I asked for that needed to be changed and didn't charge me to install it, and surprised me with two new headlights. My truck looks great. I am very glad that I took my truck here. Very nice guys as well. Thank you for such an amazing experience!

This business seems to be non-functional. There is a terrible communication problem. Phone is not…read moreanswered most of the time. Phone messages are not acknowledged, and calls are not returned. Promises are made to do the work on my car and not kept. Deadlines to pick up my car are missed with no word from this business. Finally, gave up on this outfit and will find someone else to do the work.

Life Savers ! Broke down on Dixie Pass. Just short of…read moreloosing cell service. The tow truck arrived far ahead of what I anticipated. A welcome sight it was. Tom was the best ! Got my pickup back to John Day Point S Auto Service. Problem was solved and back on the road. Hot busy day and all turned out to Great !

Brought car in cause my driver side door was completely and utterly jammed. Asked for a diagnostic…read more Kept calling to ask for an estimate and they kept saying to "call in an hour." Then called asking if it was ok for them to take off the door panel for the diagnostic I said "is that needed?" And they said it was already off. Once again I asked for an estimate and was told to call in an hour. Then in an hour was told they would call. They kept my car for two days and after that they estimated OVER SEVEN HUNDRED for the estimate and the REPAIR I DIDNT ASK FOR because they had to order a part. My uncle and dad (both used to work on cars) went in with me to figure out what was happening and the owner wouldn't even look at me when I tried to speak nor would he address me. Only my father or uncle. When told to talk to me because it's my car and he was being rude he only rolled his eyes at my mother who was the one to say if then continued to ignore me. So I asked for my key, payed the 300 for the diagnostic (still insane they only had my car for that long because they REFUSES to tell me what was happening) and left. Upon getting home I found the reason they charged so much was NOT to order the needed part which I ordered myself for $48. It was because when refusing to give me any information it was because they BROKE my door panel and tore through some of the wiring and were trying to charge me repairs to cover their asses. Why did all this happen? Because I'm a young woman who clearly didn't know much and went into their shop expecting them to treat me like a human but instead they took advantage of my naivety and I learned the hard lesson that I will never be taken seriously unless I have my big scary ex mechanic dad with me.

We had a sensor problem with our Lexus hybrid (not a common vehicle in these parts) and they were…read morevery helpful in diagnosing our problem and fixing it. They offered us coffee while we waited and were kind, nice folks all around. And the kicker-- no charge, just a "pay it forward". Thank you, we will! What a great place.

Josh is amazing and attended to every detail that I needed him to when they took care of my car. He…read moretook extreme care and time explaining every small detail of my car repair. They also have loaner cars to give you if you need a ride, which is amazing. They attend to everything in your car nose to tail so you don't need to go anywhere else.

Highly professional workmanship and incredible customer service. Simply unmatched. I've never had…read morebetter service in all of my years owning cars and trucks.

I can honestly say I have never had a better car-care experience or a better customer service…read moreexperience than I did at Auto Rehab. I went to HS in Bend and was stopping through at the end of a 2-week road trip when my car (2001 Toyota Corolla) started making a horrendous noise on my way out of town. We called a tow truck (Pro Tow, also amazing) who suggested we go to Auto Rehab instead of the Toyota dealer in town. I was incredibly thankful for that because I dealt with the Toyota dealer in HS and they are overpriced and kind of terrible but didn't know where else to go. All of this happened on a Friday afternoon and the garage and lot at Auto Rehab were full, but Don (the owner, I believe) got my car in immediately and determined that something had sheered off and was wandering around in the engine. He showed me and my BF the amount of metal shavings in the engine and explained that it would require an entirely different engine to be saved. He then called around and got quotes for a used engine and presented me with my options. The amount an engine plus the labor needed to put it in exceeded the blue book value of the car so I made the tough decision to call it a loss. Don suggested selling it to a salvage yard for parts since up to now the car had behaved perfectly and never had any problems. I was kind of a mess because over the course of 2 hours I had gone from perfectly functioning car to scrap metal and was now stranded in Bend. Don called around to the salvage yards he works with to get bids for me and then gave me the information to work out the details with them. I didn't have the title to the car with me which meant there was no way I could sell the car that day, meaning it would need to be stored for the weekend at least. I was ready to pay a storage fee to keep it at the shop, but Don said he wouldn't charge me since he wasn't looking to get rich off of my misfortune. So Don spent a total of about 3 hours working on my car and calling around for bids for me, stayed an hour late on a Friday evening for us while we waited for a rental car, and is storing my car for at least 3 days. Total cost: $140. Unbelivable. He knew up front that I was a one-shot, out of town customer and still went the extra mile. I kind of wish I still lived in Bend just so I could use him as my mechanic for the rest of time. I had my BF who knows a fair bit about cars with me but I know if I had been by myself (a 20-something woman who knows where to put the gas and not much else) I would have gotten the exact same service, which is something I have discovered is exceedingly rare these days. I've lived in Seattle for 7 years and have yet to find a mechanic I actually trust to not take advantage of me. I am not the type of person to write reviews, in fact this is only my second Yelp review ever and I had to create a Google+ account to review this business over there. If you are a local or are just passing through please give these people your business! You will not be disappointed.