Worked on several projects including RV plug & out door light switches & plug ins. Did a good job…read more Prompt, friendly & neat.

The electricians were great and did everything professionally and with a smile. What irritated me…read morewas their billing. I was charged for the hour, but they also charged me additional 15 minute fee to come to my house. Keep in mind I'm in the same city. That wasn't mentioned and wasn't a separate charge. It was added to their hourly rate, so an additional $37 to the invoice.

I had a break in the electrical line to my well (200 feet)…read more My call for help was returned within the hour! And a very knowledgeable and nice young man showed up soon after. He discovered the problem and fixed the the wiring issues that the previous owner of the property had created. I am so thankful to him and to Southern Oregon Electric. I highly recommend them!

Peter and Jeff and the team are fantastic to work with. Responsive, knowledgable and friendly…read more Highly recommend!

Our generator was not supplying power to our house. Called the company who installed our generator…read moresystem, and left a message requesting help. 36 hours later have not received a call back. After researching electricians on Yelp I decided to call "Double J" because of their great reviews, and close location to us. Wendy answered my call, took my information, and made arrangements for Jeremy to come by today. Two hours later Jeremy arrived, and checked out my whole system. I was waiting to hear all the bad news, but instead found the whole problem was only caused by a switch I had neglected to turn on. Thank you Jeremy & thank you Wendy for your great customer service!

Great team! Professional and pleasant. Had some delays with materials but got it done. Price was…read morereasonable and fair. Even corrected another electricians shoddy work at no charge. It's hard to find good electricians and I am very happy.

Quick to respond to our request and the crew came out and finished the job on time…read more We highly recommend Rogue Valley Heating, Cooling and Electric.

DON'T USE THESE GUYS!!! I'm extremely unhappy with them. I sent them two emails. In the second one…read moreI detailed exactly what I was unhappy with. BTW, I was quoted $150 when I told them I had the fan. I was NOT told it time & materials, I was NOT told it was $150 for 1 guy, $250 for 2. I was NOT told they markup product 50 PERCENT!!! Here's my email and their response (in quotes). Joseph Elkin josephe@rvheat.net Hello Kris - Thank you for your email below. I have tried to answer all your questions in red. Ok, so I've cooled off a bit from my previous email. Your guys were very pleasant, arrived early, did the job. "Thank you for this. We strive to treat everyone with respect and work hard to earn customers' appreciation." What I'm still really unhappy about is: * Lack of communication with ME, the homeowner, the one who made the call for service. "When you called for service you were offered a sales call to provide you with a proper quote, or T&M if you have the parts already and just want to pay for labor. You told the CSR who took your call that you have the parts needed. You chose the T&M option which is $150 per hour for one tech and $250 per hour for 2 techs plus material (marked up)." * No check in with me to see what my budget was. Was I ever asked? No. "When budget is a concern a hard number can be provided with a sales call. T&M can be the cheaper option but not always if you dont provide all of the correct material. We have most common items available on our vans and mark up that material and have it available for your convenience. If we dont have the material and have to go to the store you pay for that time." * Leaving and coming back THREE times - once to get self-tapping screws to make the fan I bought work (don't your guys carry this very common item?), second time to buy a new fan when they realized it wouldn't work, third time to buy a dryer hose. Not to mention, I would never have paid for them to drive around on my hard-earned dime to figure out where to find a new Broan fan. "When you choose T&M you need to have all the material needed or we have to go get it. In a t&m situation the owner absorbs the cost of material procurement." * I didn't care what brand it was, why they thought they had to match the brand is beyond me. Was I asked? No. "Alot of times the same brand will fit better than a different brand. My guys were just trying to get you the best option. They would have reacted the same on a hard bid (quoted) or T&M." * Then, to take even more time to NOT find a Broan and drive around to until they found a Panasonic one. I would have been happy with a cheap off-brand. Was I asked? No. "I am not sure if you were home during this, my guys said they were speaking with a gentleman on site. I believe they were trying to get back as quick as possible to get your install done. Material was supposed to be on site." * Had I been given the option to reschedule, I absolutely would have done that. Was I asked? No. "Once you have chosen the T&M option and we have blocked out time on our technician to facilitate the install, a rescheduling would send that technician home for the day or at least for that amount of time. You could have chosen this option but it sounds like whoever was directing my guys on site wanted to get it done." * Not leaving me the box, instructions, warranty card for the fan. "He will be by this afternoon. Please ask him for it. My guess would be he disposed of it in your trash can. The instructions can be found on line. As far as warranty is concerned we warranty it for 1 yr." * I still want to a copy of the receipt to see what he paid for it. "All material is marked up to an additional 50%. Ill have the office send you a receipt for your records." * Your guy had Rob give him $20 to go buy an 8' dryer hose. I'm sure they didn't use all 8', so where's the extra length? It should have been left with me. "Please ask him for it when he is there this afternoon. If he doesn't have it let me know how long of a piece you think we owe you and ill get it." * Your guy gave Rob the receipt for this item, so why not the receipt for the fan? "Receipts that go to the project have to be turned in so we can properly bill out the job. I can get you a copy." I had been quoted $150 and because anything construction/maintenance is always more than I thought, I had $250 in mind for this project. "You were quoted $150 per hour plus material. Your project took 3 times longer than it should have because you did not have the right fan parts when we arrived." Instead, I spent $741.19. Almost 3 TIMES what I anticipated. "Our flat rate to replace a basic bathroom fan is $930. This price includes a basic bathroom fan with a light and do a straight swap. Typical installs go as high as $1250. You still saved money going the t&m route even considering all of things that went wrong." "I do apologize if this install was above your budget. I would highly recommend getting 3 quotes on future installs ...

Had a problem with the outlet plugs in my kitchen. Took a chance on this company. So glad I did!…read more Excellent service! Honest, polite and a pleasure dealing with them. Took care of my problem that day. Highly recommend!!

It's trouble with a capital T finding help out here but when you do and the work is very good I…read morehave to say something. I've been remodeling. Remodeling is almost my new middle name. I keep telling myself just say no but I can't kick the dragon off my back so I just keep going. One thing I really don't like doing is electrical work. My house is a good fifty years old but not to bad. The people before me put up new drywall and did some other work but left the original plugs in the wall. So bad the plugs would fall out or be so loose as not to work, I.e phone Charger. Yes, whoever did it is fired in my book. I had to change one because I was hanging a tv up and the plug would drop out after a mere tremor. So here I am on the floor, a big guy with big hands and I suppose these green eyes don't focus the way they used to. Just Being honest it probably took me about an hour just on that one plug. I had two bedrooms and The rest of the living room and hallway to do. I'm still shaking My head when I think of it. I looked around and called Murphys Electric and left a message. The next day I got a call from them and I spilled out my dilemma. He very Nice and patiently listened and then told me they are very busy But he'll see what he could do. Will, by the end of the day he calls back and tells Me he has someone that will be here at 8 am the next day. I was speechless. Ok let's go for it and 8 am the next day Jed pulls up and I show him what I needed and off to work he goes. He had the first bedroom done in an hour! It was great and then he kept going. He even cut a beater opening in the bathroom where I had put up cedar walls and put the plug over the wood. He even spots the outlet that I put in and noticed it was out from the wall a little too much and fixed that up. I was very happy with the work and even showed him the lights I have on the deck where I have it partially roofed and has overhead lights and will have them come back to replace the lights with something like a Key Largo type fan. I have complete confidence in them.

The florescent lights went out in my shop and I wanted to replace them with LED Florescent bulbs…read more I called Aztec Electrical and they replaced the florescent lighting with State of the Art LED lighting. Now it's like daylight when I'm working in my shop. Next our Attic Fan stopped working so I called Aztec Electrical and they came out upgraded my wiring and got my fan working again. Thanks Aztec for you quick response, clear explanations of the issues, efficient work and reasonable price. Cary Halligan

Where do I start? This guy came out here specifically because the last electrician who was out…read morehere did not fix a problem. I had one light switch that did not work and a pair of floods that did not work. Instead of fixing the situation he made it worse - he just twisted the wires for those lights to the carport lights so I cannot turn on one without the others coming on. There's a reason these guys have a 3 star rating. Mine is 1. I am a trusting person which, in this area seems to be a major problme. I am so sick of people like this taking advantage of people like me - a senior recovering from cancer. Shameless!

Called them today with a broken line to the work shop; they had an opening today and relayed the…read morepricing per hour. The young man that came out was a worker, immediately understood the issue and went after it, broke out the serious equipment and found the first break. He then found the second and excavated both. After running to the supply store to pick up some gear, came back and finished the job. I don't think he took a lunch break, felt bad for that. He explained where he hooked it to the two panels and exactly what we have now and I am a happy customer. This was not the cheapest option but this was a knowledgable person who attacked the problem correctly, resolved it and ready to move on to the next. I respect companies and people that have the right work ethic and this is one of those companies as far as I can tell. Employ them with confidence.

I called to schedule an appointment & it was filled that day. Payton showed up on time, smoothly &…read moreprofessionally fixed the problem, & cleaned up nicely. It was a pleasant experience with everyone involved. Thank you Pro Electric!!

They were very professional and I love the units, we had seven units installed in two of our homes,…read morealong with getting windows install installed in one of them. They were installed in 2022, today three of the units have stopped working, I'm hoping that they have excellent customer service as it is going to be a very hot weekend and I am about to have a house full of company arriving from the airport today! I will update on their customer service. Hopefully it continues to be a good experience.

This business wanted $150.00 for an estimate!!! When is told…read morethe owner I had already had a diagnostic on my system he told me that made No difference!