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    Rogue Valley Heating, Cooling & Electrical

    3.9 (49 reviews)
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    100%

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    $16.77 capacitor cost to replace was $429 from Rogue Valley HVAC!!!!
    Joseph S.

    This is an update to a review posted several days ago. Rogue Valley HVAC has responded quickly to my concerns and has fully satisfied me adequately and professionally. Their attitude towards customer service was remarkable and unexpected. I appreciate their extraordinary effort to come to my residence to resolve outstanding issues. In light of this customer service attitude and technical competence, I can recommend this contractor for any HVAC needs. I thank them in restoring confidence in using their services.

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    5 months ago

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    Joy S.

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    16 days ago

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    4 months ago

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    Joy S.

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    3 months ago

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    Joy S.

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    8 months ago

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    Joy S.

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    11 months ago

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    Joy S.

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    2 years ago

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    Joy S.

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    10 months ago

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    Joy S.

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    They are a good company. We beat the price elsewhere, but I highly recommend their work.

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    Joy S.

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    2 years ago

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    Joy S.

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    10 months ago

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    Joy S.

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    1 year ago

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    Joy S.

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    2 years ago

    Top notch service, communication, friendliness and knowledge. Couldn't be happier. Highly recommend!

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    Joy S.

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    1 year ago

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    Joy S.

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    1 year ago

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    Joy S.

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    1 year ago

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    2 years ago

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    Joy S.

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    1 year ago

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    Joy S.

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    2 years ago

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    Joy S.

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    2 years ago

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    Joy S.

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    2 years ago

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    Joy S.

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    2 years ago

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    Joy S.

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    3 years ago

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    Joy S.

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    3 years ago

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    Joy S.

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    2 years ago

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    Joy S.

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    2 years ago

    While I felt I was overcharged for the issue, the company did honor a coupon for the service, and that was much appreciated.

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    Joy S.

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    3 years ago

    Rusty was our service technician He was absolutely amazing definitely recommend him 10 Stars service

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    Joy S.

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    8 years ago

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    Eric A.

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    3 years ago

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    4 years ago

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    Clarissa B.

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    5 years ago

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    Clarissa B.

    Thank you for your kind words Martha!

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    5 years ago

    Rich, Chris and Chris did an amazing job installing our units. Job well done guys!! We appreciate you very much!! Thank you!!

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    Joy S.

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    6 years ago

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    Joy S.

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    7 years ago

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    Joy S.

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    6 years ago

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    6 years ago

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    Joy S.

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    7 years ago

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    7 years ago

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    12 years ago

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    Eric A.

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    11 years ago

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    Joy S.

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    Page 1 of 2

    Ask the Community - Rogue Valley Heating, Cooling & Electrical

    Review Highlights - Rogue Valley Heating, Cooling & Electrical

    I was so impressed by Rich, that I signed up for their service program.

    Mentioned in 3 reviews

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    5 stars for LamAir! In 2011, they installed a new furnace and heat pump for us and rebuilt the…read moreexposed metal ductwork in our 100+ year old home. They were back yesterday to replace the old heat pump with an AC unit this time, and since we now have so much wildfire smoke over the summer, an iWave air purifier too. Extremely happy with the experience. Lee gave us a very competitive bid and patiently answered all of our many questions. The install team -- AJ, Mike, and Julio -- were awesome. Arrived on time, completed the job by 3:30, and left the basement furnace and outdoor AC space spotless. They were even sweet with our very friendly dog. Love working with a local business -- LamAir really cares about their customers.

    Lam Heating and Air Installed my York system and we have had yearly maintenance contracts with them…read moreever since. I believe if someone shows up and does reliable service it's worth sticking with them. However, recently, I had a blower motor go out. It was a warranty claim. Given that the unit was intermittently working, I had them send a tech out for a second visit, which I paid for the same rate, who found that things were working perfectly at that time. I accepted that if it's not working consistently, it's worth replacing so I decided to move forward with the repair. We did get a second opinion from another company who said the warranty motor should be covered in the install of that was about a one hour job. It should cost between $375 and $450. Given that we had had all of our service done and the install by lamb Air, I went ahead and chose them given that they were processing the warranty claim even though their quote of 875 was dramatically higher. I will own that it was my fault for assuming, with no HVAC experience, that they accurately had an understanding of how long the install would take and priced it appropriately. I cannot say enough positive things about the tech who did the install Greg Stanton. He has come to our home multiple times over the years and provided exemplary service. Greg was able to replace and complete the job in less than one hour. I paid the full quoted price for the installation of this warranty covered blower motor of $875. I did however, then reach out to the manager of Lam Air and explain to them that while I understood they were a "fixed price company", I had trusted that they adequately estimated job costs based on their professional experience of the time that was required. I feel that $875 for a plug and switch repair like this that took less an hour... $875 was excessive. The manager basically thanked me for my opinion, knowing we were a lifelong customer but said "we are fixed price company... sorry". Lam Heating and Air got my $875... But lost my business going forward. While I feel Lam has excellent technicians I would avoid at all cost a company that does not price their jobs fair, or take into account ACTUAL install times. Unless you're independently wealthy and have no concerns about reasonable pricing I would suggest NEVER using Lam Heating and Air.

    Rogue Valley Heating, Cooling & Electrical - hvac - Updated September 2026

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