I've been pleasantly taken care of with each visit and with different personnel. Any service I've…read moreasked for has been carefully addressed to make me feel very special. It is easy to make an appointment and usually within a time limit that is very happily within the time I requested. The staff are all very easy to speak to and all pleasant and very willing to treat me with utmost respect and care.

I've had a lovely experience with BV, particularly the massage and facials have been so relaxing…read more Everyone working there is so very kind. Especially the people that answer the phone and the front desk always makes me feel at home. Be on the lookout for sales and promotions because as a student they really really help! Be careful not to miss your appointment, you will be charged if you do not cancel with ample time, so set those reminders!!!

Susu is an extremely talented and friendly hairstylist for those with curly hair. Her salon feels…read morerelaxed and welcoming. I called on a Tuesday afternoon on the off chance that she was still accepting walk-ins for the day. I'm so grateful that she ended up having space available, because this is my favorite haircut and experience of my life. She understood exactly what I wanted based on my picture of Jenny Ortega sporting shaggy layers. She encouraged me that I had more curls than I knew (versus other hairstylists have often doubted me so I started calling my hair wavy). She is positive and affirming when chatting with customers, and by the end, I had made a new friend. Susu also took me through all of the instructions for how to keep my curls this defined, from products, to washing schedules, to how to dry hair and sleep in it overnight. She's a wonderful, professional cosmetologist who we are lucky to have in town!

My Wedding day was October 12, 2019 ... I wanted everything to be perfect... I went to SuSu the…read moreEgyptian Queen and she spent the morning preparing me for my special day... My hair was perfect and my makeup was flawless!!! She very carefully matched my skin color, eye & hair color and then selected the perfect base, eye shadow & lipstick! I refused to look until she was done with both the hair, makeup and I was dressed in my wedding dress & heels for the first reveal ... My "tribe" of bride helpers were so very impressed and speechless at her handiwork & my groom was stuck speechless!! Truly worth everything to make me so beautiful and confident as I left her shop and set off to get married!! Thank you SuSu!! You have a lifelong client!!! ~Ginny~

Savannah does a great job. I've gone to her a few times over the last 8 months or so and she always…read moredoes amazing. She's easy to talk to as well and very friendly! The inside of the salon is clean and modern and I always feel very relaxed.

Kaitlyn is great, personable and skilled. A great combination. So glad I've found her.read more

Like other reviewers, Kristie left me sitting in the waiting room on more than one occasion during…read moreconfirmed appointment times, only for her to never show up. I asked for a refund on package deals since my time was not valued, and I hadn't received services. After receiving wild text messages, threats and lies, I gave up and accepted a partial refund to cut ties and move on.

You can't trust her she will quote you one price than charge another she is never worried about you…read morejust herself. I repeatedly showed up early for my appt and would be left sitting there waiting. I repeatedly asked for a receipt for exactly what she was charging me for and she got mad I wanted one.

They are so friendly here, from the receptionist to the esthetician. I enjoyed the lovely music,…read moresoooo relaxing. I enjoyed every bit of this experience and this was my first time at this spa! Good people run don't wait on this awesome moment

I went in on Sunday for a haircut, bang trim, and tone. The lady I was with was extremely nice. The…read moresalon had spa-like music, which made for a relaxing vibe. However, the appointment was only supposed to be for a couple of hours. I ended up being there 5... I had to run as soon as she finished to get home to my kids. When she turned me around, I noticed my bangs were shorter than I asked for, which I know can just be due to how they were styled. I figured that I would wash my hair and style it myself when I got home... and then the horror set in. My bangs were completely uneven, and there was a significant line through my bangs from where texture shears were used. My hair is dark brown, which makes it extremely noticeable. Unfortunately, that is not all. My hair was completely uneven, and the layers were chopped and not blended whatsoever. I spent the entire night crying. I have worked extremely hard for years to get my hair to where it is. I was already worried about trying a new salon, but they had good reviews, so I figured I was worrying about nothing. I had to go to a different salon on Monday to get the "layers" blended, and my bangs evened out. They did all they could, but unfortunately, only so much could be done because of how choppy everything was. I'm going to have to let it grow out. The tone color is what I wanted, but I also realized when I got home that it was a cheap product you can buy at Sally's. I used to dye my hair with box dye years ago, so I know the smell and the feeling your hair has afterward. Overall, it was a waste of 5 hours and money. The stares I got as she cut and finished my hair, and as I paid, were embarrassing. I wish the other employee who kept coming over to look at my hair had said something.