Idk where to begin. It was good, then it gradually declined. I really do hope things get better. Here's a couple of occurrences. *Our daughter was given the wrong diaper brand/size multiple times, which caused an allergic reaction and her urine to seep through her clothing. *She is not being thoroughly cleaned when she has a bowel movement, thus resulting in further irritation. *We were asked to bring in baby wipes. Used for only 3 days, then asked for new wipes again. Materials being used for other kids. *Everytime we picked up our daughter, she would have snot running down from her nose to her chin. We would also see other children in the room with the same situation. Hopefully their toys are cleaned and sanitized daily. *Some personnel would have short shorts/mid rift shirts, and have 1 inch nails. From our understanding they are provided "Kindercare" shirts to wear, and gloves are used during diaper changes. How can gloves be used if their nails are long? *Still charged for services when the teachers have covid, and we couldn't bring her in. *They used to send pics of our daughter doing activities (foot paintings/learning about textures/shadows etc.). What we get now is a picture of her sleeping. *The final straw was when our daughter was given someone else's food (tortillas/fishsticks/broccoli/apple slices/milk). We have everything labeled. Our daughter could've been allergic, as well as it's a choking hazard. read more

Our 22 mos old son attends Grayslake's kindercare and we're very happy with the experience so far. In his short life span, we've had a variety of care givers due to the pandemic and that we had lived in the city. Anyone coming from Chicago knows, there's a long waitlist for daycares. We ultimately landed at the most expensive in our neighborhood, a so called "Montessori" (later found out they were not in fact designated as such). We moved to Grayslake and enrolled in kindercare, the experience has been great! Unlike the fancy titled city daycare, where we were talked down too and every little thing was an "issue".... he has a loud cry. He doesn't like some of his food. He had heat rashes when he woke up from naps (we had to get a doctors note to return). The experience from Kindercare couldn't be more opposite. The directors are so kind and reasonable. They approach issues with the motivation to solve them. Our son is SO happy there and has developed much more at Kindercare then the overpriced Montessori in the city. read more

Grayslake KinderCare - Our son coloring at kindercare - Child Care & Day Care Near Me - Grayslake, Illinois

I would not recommend KinderCare in Grayslake to parents with children under 1. The daycare was very disorganized and it didn't seem like they were in complete control of the classroom. Teacher turnover is very high so it's hard to get consistency. They are supposed to update you on feeds, diaper changes and naps throughout the day, but the information is frequently incorrect, inputted for kids that aren't yours, or extremely delayed causing worry/stress. It doesn't feel like our child got the "immersive learning experience" they sold us and instead more time was spent just trying to keep kids under control and asking for volunteers to keep their kids home for a day when they didn't have enough teacher coverage. I would look elsewhere. Here's a few things that happened for specifics: - Another child's formula was sent home with us. I noticed when I got home and had to bring it back (they packed our cooler bags because we weren't allowed in the classroom due to covid). - Picking my daughter up, she had dried spit up all over her face, body and inside her ear. She was sticky and I showed the director immediately...that should never happen but this was a frequent occurrence. -When my daughter first started sitting, I informed the center that she just wants to sit all day (new fun skill!). When I came to pick her up I could hear her screaming her head off. I looked in the window to see her on a Boppy pillow with a toy hanging over her face like she was a newborn. She was restrained in that position and no one was attending to her. I was really upset. It wasn't age appropriate and no one even batted an eye at her crying for help. :( - After warming up my daughter's milk, they didn't screw the cap on all the way and dumped her milk all over her. - Most days when I dropped my daughter off, I stayed for a while. It is required by law that its 4:1 teacher to babies. More often than not, my daughter would be the 5th or 6th baby to enter in the morning with only one teacher in the room. Often times, the director would have to come in because the second teacher would be running late or I'd have to ask for the director to come in. - Upon picking my daughter up, they didn't even know her name. They asked me what her name was so they could update the app. - I called one day to ask if my daughter had a BM because the app hadn't been updated all day. The director went and asked the teachers and they told me she had not. Five minutes later they updated the app that she had a BM earlier in the day...stupid mistake but just caused irritation and confusion. Regardless, we're leaving our kids with strangers which is already a stressful situation. They sold us on helping them achieve developmental milestones. Our daughter is now almost walking and I've had to tell them many times to walk with her throughout the day so she could practice her new skill. I really wanted to give them the benefit of the doubt but I was on the phone with them every day that I left her there. There was no peace of mind and I was always nervous she was being abandoned, left to cry, not being fed or taken care of the way she should have been. So we pulled her a week early from summer break...we couldn't endure one more week of putting her through that. I'd recommend looking anywhere else unless they get their stuff together. read more

I don't usually hop on here to leave a review, but this place is so good that I feel I need to say something. I read some bad reviews about KinderCare Grayslake, however we couldn't disagree more with what we read. We feel that someone wanted something, didn't get it, and hopped on here and fired away with flamboyantly negative stories. We started going here with our 6 month olds and after about 8 months in the infant room, we are still so thrilled with our care here. We love the teachers in the infant room. They are super warm, inviting, and caring. You get the feeling that these ladies are born for this job. My girls are twins and their teachers learned their names right away and knew how to tell them apart, even from the back of their head, which I think is incredible to know a twin who isn't facing you. Everyone here is super warm, kind, and the whole center has a fantastic loving feel. We love Michelle and Brittany. Michelle runs the place I believe and Brittany is like her second. Michelle is incredibly positive, organized, on cue, appropriate, and utmost professional. I get emails returned right away and always very curious and mature, which I don't get at other places. I'm amazed at her maturity and hope the very best for her professionally. She is a very impressive woman. Michelle and Brittany are always finding ways to incorporate families, inviting families back to the center for pie, cookies, etc. They have Spirit weeks with themed dress up days. They have contests. They have weekend fun dates for the whole family. Another baby in the room invited our babies to his first birthday. It's an amazing family feel here, like you're leaving your baby with grandma and cousins. I highly recommend KinderCare Grayslake. read more

My son has been coming here for almost a year now. We are truly really happy with all his teachers. We have had some very SMALL issues, but they were always resolved and I felt understood. KinderCare has truly helped him with his social skills and verbal. I feel like they all are very interactive with all the kids. Every morning we are always greeted and welcomed by EVERYONE. I do not plan on ever taking my son anywhere else. We appreciate every single person at KinderCare and the care they provide our son. read more

Google Michelle Scott Grayslake, and see all of the horrid reviews about her. We loved grayslake kindercare until Michelle Scott became the director. The amount of problems that began happening, as well as the amount of time, I, as well as other parents spent trying to address these issues and she just ignored our messages, or shrugged off the issues. She does not care about the children, or the staff. I watched an employee slap my infants hands when he was trying to play with a toy she was holding, and a week later my husband saw the same employee [Karrie] toss a baby onto a boppy pillow aggressively looking very overwhelmed and Michelle did nothing to help her employee or address this issue except move the employee into the toddler room. I told her I saw a baby taking dirty diapers out of the trash can and putting them in his mouth, and I said to her "Your employee might need help, there is a baby eating diapers" she looked at me, rolled her eyes, and said "ew thats gross", then proceeded to close her door. My baby came home with bite marks and you know, they're babies, it happens, but I addressed it to Michelle and she told me "none of the babies have teeth, no need to lie". She is an awful person. read more

This place was deceitful and unprofessional, when my husband inquired about the five day vs 3 day care he was told yes if we are only caring for your child for 3 days you will only be charged for 3 days. When we only took our child for three days vs the regular five day they said no you have to pay the full five days regardless if your child is here or not we have to reserve his spot. Second, the children in the afterschool age group are not supervised. They let the children run wile, my son was hit in the face by another child causing the glasses to break, they tried to play it off as an accident even though my child clearly told them it wasn't. Third, I walk in to pick up my child and the "aid" or whatever term for unexperienced personnel you'd like to call her is yelling at the kids "Shut up and turn and face me!!!" that was the last straw, I told the manager there but she brushed off and said " I already talked to her and it's been addressed I have a kid in there too". RIIIIGGGHHTT but I'm sure the person that works for you isn't yelling at your kid and even if this is the case he has mommy working right in the office so that really doesn't give me peace of mind when I don't have the privilege of working in that office. The staff is uneducated and unfit to care for school aged children. It also looks dirty and the snacks they provide look like prison food. read more

This is the most AMAZING daycare I have ever been to. The staff is wonderful. Dawn and Jenny the directors are friendly, passionate, loving and caring to each child. My daughter is 2 and a half and in the Discovery Preschool Classroom and her teachers Ms. Angel and Ms. Imani are the absolute best!!! My daughter loves school, learns so much and had a great time there! I HIGHLY recommend this daycare!!!!! read more

My son has been at this center since he was 6 weeks old. The teachers are amazing and loving!!! My son has learned so much in his time there and is going to be more than ready for kindergarten when the time comes. Thank you Jenny and the KinderCare team for making my son part of your family. read more