Don't count this place out! After all my travels this is the best and most efficient salon. Went in for just a quick trim, but left with a new hairstyle and fabulous hair! Do yourselves a favor skip the pricey salons and check out this place. read more

I took my 90yr old mother with me and they catered to her and made my job a little more easier. She can be difficult at times. Will definitely go back. read more

We don't recommend Great Clips, the employees need customer service training, they need to hire employees with better soft skills. We have taken our boys to Great Clips in multiple locations in NY and PA, the one located in Allentown, PA has been the worst. One of the employees that was cutting my youngest boy's hair was very rude, unable to follow instructions, she doesn't know how to communicate with the customers. The other lady cutting my older son's hair was way much better but unfortunately, overall, our experience was bad. read more

This place had a sign posted on the door that wait is long because they are understaffed. Since I had registered online, I didn't think the estimated 32 minute wait was a problem. There were only 2 hairstylists. I noticed that one was quick whereas the other was taking their sweet time with their customer, who obviously was a frequent customer. Despite the queue which had grown to 3 by now, this stylist was slow, would pause the hair blower, busy chatting away. When she was finally done 15 minutes after I showed up, she showed her phone pictures at the register to the customer who proceeded to woo and wow over the pictures. When this customer finally left, the stylist cleaned up her area then proceeded to check her phone before calling me. If they were understaffed she should have been more efficient and professional. My haircut with her was quick only 5 minutes tops because she didn't waste time chatting, compared with the time she spent with her frequent customer. The service was uneven too since she put styling gel on the other one's hair but not mine. I shouldn't have tipped her at all. read more

This economy has for the most part, kicked my families asses. Our budget is heavily monitored, and being able to go out and dine, and shop is a priveledge for us. My wife has sacrificed going to the more trendier, expensive salons in order to better manange our budget. So with that being said, about a month ago we all needed haircuts....badly. So we noticed the Great Clips store across from the Target store we frequent. They were advirtising haircuts 10$ for adults and $7 for children. So we figured .. you know what.. lets go for it. In my case the worst they can do is give me a bad cut and I'll just shave it off. We all had the same hairstylist named Jennifer, (Great hair, cool tattoo, and these quirky, neat glasses... a total doll). She was friendly, and my wifes hair, my daughters hair and my hair all turned out wonderful!!! I was soo impressed with the service Jennifer provided! The best part is my family and I all got our hair cut for less than $30. (And an additional $10 tip to Jennifer for her great work). Unfortunately I did have to drop one star.... she went through all of our cuts so quickly that the whole experience seemed .. impersonal. It felt like mere moment and the 3 of us were already finished... I can't speak for the other stylists.. I am sure they are fine. But if your looking for a quick cut at a wonderful price, look up Jennifer at Great Clips at Airport Center Drive. I recommend her to anyone. read more

Left Great Clips yesterday morning. Had a haircut from Ashley. The worse haircut I ever had! I got home and saw that I barely had any hair in the back of my head. I am trying not to panic since I know hair grows back. However, Ashley did not listen to me. I wanted an inch cut from my hair which was medium length at the beginning. Now I look like a boy. I could cry. I even showed her a picture of what kind of hair style I was looking for before she started to cut. She kept trying to fix the mess and I had to say that's good or else I would be bald. Never again. Don't get Ashley if you go to this Great Clips. She's in a hurry and did not listen. read more

great cut at a great price. No hidden costs. I met a nice person surrounded by nice people. What more can I ask for? Thank you Deriesa! I will be back read more

Stopped in because wife wife insisted I needed a haircut. We were traveling and had no idea who to trust. I am glad I chose Great Clips! Outstanding service and a great cut. I will definitely stop in again next time I am in the Lehigh Valley for business!! read more

Pretty awesome place. Haircuts for adults are fourteen bucks, which is cheeaap. I went in here with shoulder length hair, pointed to some general photos in a book and gave what I'm sure was a very unclear description of what I wanted for my hair. Walked out with THE perfect, really short hairstyle! Priscilla was super helpful, suggesting products that would help me with my hair and were cheap, even if they weren't located in the store! Such a sweetie! Great atmosphere, cheap cuts, and people who know what they're doing. read more

I'm usually pretty skeptical about going to lower end hair salons. Great Clips has completely changed my mind! My hairstylist listened to everything I had to say and did exactly what I told her to do. She was quick and did an awesome job. I'd recommend this place to anyone. Best part was I only paid $14 for a fabulous angled bob! read more

I needed a cut badly, I also needed someplace close to work so that I could go on lunch because my schedule is crazy. I remembered Great Clips in the Airport Plaza and came online and checked out past reviews. While none were super recent, I decided to risk it. I went in on lunch, waited only 10 minutes to be taken to a chair. My stylist, Dareisa, was fantastic. I brought a picture of what I was looking for and she reproduced it almost exactly! She was kind, considerate, very fast and I was literally back at my desk in just under an hour! The cut was $14.00 and I was so impressed by the timeliness and beautiful cut that I gave Dareisa an $11.00 tip - for a total of $25.00 still FAR less than more pricey salons, and I LOVE the cut. read more

I have no problems with other locations but I will never go to this location again. I had a coupon that said for MacArthur road so I called airport road and explained it and they said I could use it and when I got there I even showed it to them and they agreed that it was okay to use until after I got my hair cut then it was a different story. read more

This place was awful. The haircut was so uneven in the front. The hairdresser said she would only take a little bit off the top but she gave me a buzz cut. NOT RECOMMENDED!!! I would give a 0/5 but I'm just trying to be nice. read more

As I'm sitting in the waiting area for my mom to get her haircut, a Transgender MTF comes in and sits to wait for a haircut from Donna. Donna takes her customer back for her cut, as she was finishing up with her customer, another client comes in and checked in online so he would be next. Donna finishes cutting up her Transgender clients hair which looked cute. As the client leaves and she calls her next client to the chair, she greets him and proceeds to same I hope u don't want your haircut like "That" person that was in here and they both laughed. One lady walked out and Donna "This so called professional" asked why she left. I said because u where rude and unprofessional making fun of your last client. Next time keep your comments to yourself. My mom gets for her haircut pretty often and today will be the last time she goes. Shame on you Donna especially in the line of work that you do. Shame on you again. read more