Chrissy gave me the worst haircut and color I've ever had. I'm not from here and read the reviews…read more Maybe it's just Chrissy but definitely not worth $200

Krissy has been my go to hair stylist since she's been at Thorps. I love that she listens to what I…read morewant while working with me to give my hair texture and movement in a way I didn't know it could honestly, haha. Also I was really impressed with how she took my lifestyle into account, I told her I like easy and effortless but don't want to look boring and she more than delivered. Plus she's super nice, easy to talk to, I've tried to cut my own hair in the past due to bad experiences but I won't be anymore!

I am so jealous- I want Ken to come back to California! Ken was my stylist for over a decade in San…read moreFrancisco and I will never find anyone so terrific ! He is truly an artist. I cannot find anyone who understood my hair better. I might have to come to Wisconsin for a haircut! Not only is he an amazing stylist but a genuinely kind fun person. I miss him!!!

WOW. There are so many incredible things I need to share about this salon. Short version: AMAZING…read morecustomer service, a wide variety of incredible products, knowledgeable/caring staff, and I am now a forever customer. Long version: First, I walked in and spoke with one of the employees regarding some concerns I had with a previous salon. She addressed them right away and offered to sit me down for a consultation. Since this employee was newer, the owner sat down with us and we went through photos on Pinterest of what I was looking for (HOW AMAZING) and even offered to discuss a price point for me. As a recent college grad, I was filled with emotion by their understanding and kindness towards discussing price. It is so hard to find a place that will work with you and your needs. After our consultation, they offered to do my hair immediately and Marisa colored my hair guided by Marie. Both girls were an absolute delight and made me feel right at home. They thoroughly explained ways to better my hair care routine by assessing my shampoo & conditioner needs. They also offered to show me a variety of things that I was wondering concerning how to style my hair. I could tell that each stylist was sincerely committed to their jobs and loved what they did. The pricing here is a bit more expensive, but after the other services I have received elsewhere, I would rather pay for this any day. If you are looking for a home to get your hair done, then check out this salon immediately. You won't regret it.

I've been going to see Jason, owner and stylist of Muse, for nearly eight years. He has always done…read morea wonderful job with my hair, and provides those extra touches (such as scalp massages and beverages) that make going to the salon a treat as opposed to something you have to do. The space (formerly the original Cha Cha) is brighter and sleeker than the former hodge-podge of colors, and more improvements are on the way. Return business speaks louder than anything, though, especially when it comes to something as personal as hair (be honest - a bad haircut has ruined your day/week/month at least once). I've been going for years and years, and everyone that I can think of that I've recommended see Jason has kept him - several people I know make sure to schedule an appointment when coming back to Madison for a visit if they no longer live here.

Hair type: thin, straight, silky and dense which makes it lay flat with no body if not cut right…read more The struggle is real to find a stylist that you can trust. I spent 5 years after moving to Madison searching for a stylist that didn't butcher my hair or make it look like a cheap cut with no texture and shaping. A male co-worker told me about Jason and that I should go try him out because he was "really good"...he was so good and people loved his styling that quite a few people from our company started going to him because they loved his work! Well that was back in 2007 and only one other person has touched my hair since in that time. Throughout the years we have done many transformations including a bob cut, medium length with layers, long length with layers, highlights, red hair, balaylage and now the most recent purple underneath with blonde highlights on top. In all the years I have gone to Jason, I have always gotten comments on how much people love my hair. Jason is able to create a lot of texture and depth of color. He is a great listener and he's able to look at pictures to see what you like and consult you on what he can do for you based on your face shape & care routine so that your hair works for you. Jason in an extremely kind person and easy to talk to. His main goal is to give you great looking hair that works for you. Really there is no need to search any further...Jason is it in Madison.

I have been coming here since I was little. pretty much all of my family comes here! all of the…read moreemployees are so lovely; but Mary has been my go to through it all!! she is so talented and amazing at what she does and I love my hair every single time. The salon is so cute inside as well. they are very professional here and I definitely recommend!!

I've been going to Lacy for years and finally's she's epitomized her personality into her new salon…read moreat Haven! You'll feel immediately at ease after walking into this super cute salon. Lacy put some nice, touches of modern mixed with rustic into the decor. Over the years I've brought many ideas and pictures of celebrities for Lacy to mimic, and each time she has delivered and I've always been completely satisfied with my mane. I love the smell of the products she uses. Recently had bayalage put in and didn't have to suffer the chemical smells while I waited for it to develop. Seriously, go! Ask for Lacy!!

Friendly staff and a good haircut. Pricing is competitive with other places offering similar…read moreservices. Leslie is awesome.

I don't have a place to go to get my hair cut in Madison, so I thought I would try this place out…read moreafter looking at the prices. A regular hair cut for women is just $21 as opposed to $40 plus at most of the other salons in the area. After talking with the woman who did my hair, it seems that this is probably because they only do cuts, washes, and drying, with one hairdresser on staff who also does color. There is not the styling element at this place. The woman who cut my hair was super friendly and when I asked how she thought different styles would look on me she asked me to think about how the style would work in my daily life. Great way to practically decide. The place clearly has a family feel which was very appreciated, and most of the staff are very experienced. I heard some have been in the business for 17, 20, and 30 years. I have a feeling this is going to be my go to place if I need a haircut in Madison.

I've been with Jenna since 2014 & that's not by accident…read more Even when I moved out of state, I still booked & traveled. When you find someone who delivers true luxury every single time, you don't downgrade. From the precision of the cut to the richness of the color... she just gets it. My hair is healthier, stronger, & always elevated. It's intentional, polished, high-end work. The kind of color that makes you stare at your own hair in good lighting like... yeah. That. She doesn't just provide a service, but she creates a look. An identity. A feeling. 10+ years later, & I still won't let anyone else touch my hair. If you want luxury that actually shows... she's it.

If I could leave ten stars I would. I was visiting from out of state and needed my roots colored…read more April was AMAZING. After conversation and my saying "just do anything". My hair is difficult to work with. She walked me through every step and when all done WOW the color was beautiful and the cut was perfection. I am not exaggerating when I say I was near tears of joy when she turned me to the mirror. It is now 3 weeks later and I can get out of bed in the morning, toss my head and I am ready to go. April is my hero. Kathleen Shirley, Warren, OH

Lauren, a student stylist at the Institute, did an amazing job! She really took the time to listen…read moreto what I thought I wanted, but also wasn't afraid to gently suggest a lighter color than I had originally chosen. I'm so glad I trusted her expertise because the results turned out even better than I imagined. My hair looks healthier, feels healthier, and for the first time in a long time, I feel like I have a true style instead of just a haircut. Lauren is talented, professional, and has a great eye for what will work best for her clients. I highly recommend booking with her!

I had a generally positive experience overall. I have gone to cosmetology schools to get my hair…read moredone for years like 25 years so I know what to expect. The staff and students were friendly, and the check-in/check-out process was easy. The tables at the hair rinse/wash stations were a little different than what I expected, but they were actually a nice setup. I had a full highlight and haircut done. The three students who worked on my highlights were all very kind, and the highlights themselves turned out well. However, the entire appointment took almost 6 hours when quoted 3 hours, which felt very long. During my visit, several students were openly talking about how many hours and days they still needed to make up before graduating in September, which felt somewhat unprofessional to hear as a client. The student doing my service seemed somewhat distracted and unsure at times about certain steps, although the work she completed was done well. There were long waits during the lightening and coloring process, and during those waiting periods no one checked in to see if I needed anything. The haircut portion was not completed by the student assigned to me because she was unsure how to do it, so the instructor, Amy, ended up finishing it. After my color was rinsed out, I still noticed hair dye left on my neck when I left. Toward the end of the appointment, the student was informed she had another client scheduled, and she became very flustered. She told me she could not blow dry my hair because she had another client waiting. By that point, I needed to leave soon anyway, but because the appointment had already run so long, I ended up leaving late and was delayed getting to another place I needed to be. I also understand this is a school and students are learning, which I do respect. However, when students are representing the school and working directly with paying members of the public, I feel there should still be professional standards in appearance and conduct. Clothing such as crop tops and athletic-style mini shorts may be fine among peers in a classroom setting, but it did not seem appropriate while providing services to public clients.

I had my hair cut by Colleen last week after my friend suggested her, telling me "Colleen is very…read moregood." What an understatement. My curly/frizzy unruly hair has never looked better. Colleen fixed her gaze on my hair and I could see her thinking. She exudes confidence and creativity and is nothing short of a magician with her shears.

My doctor always had these super fun awesome hairstyles and I finally asked who she goes to it is…read moreColleen. I had a bad experience many years ago was afraid to let anyone touch my hair . I am so glad I found this shop. Colleen diagnosed a problem of chlorine damage that I thought was from thyroid problems . She gave me a treatment and my god it was awesome how good my hair feels now . She also knows how to cut curly wild hair she is super fast and super efficient . I have lived other places and she cuts hair like when I lived in Vegas absolutely knows her stuff is passionate about her job and very fun and sweet to talk to. Her prices are very reasonable for the level of care and wonderful cut . Great shop and great location Thanks CK Hair