Olivia just gave me the best haircut. She was so pleasant, I was amazed with her talent. In and out within minutes with the perfect haircut. I will definitely be back hoping for her to give my next haircut. BTW, she is on the south end of Springfield, near Walmart. This girl deserves a raise from the company!! read more

Alex Trello did an amazing job giving me a hair cut and beard trim, Thank You Alex! The easy of getting an appointment is amazing, however today I just did a walk-in! read more

My daughter decided she wanted to cut her long hair off. We planned to go the the salon closest to our house, but there was a long wait time so we ended up here. I checked her in on the app before we left. When we got in we were greeted by a pleasant stylist who helped complete her check in. Waited 1-2 minutes and they had her in a chair. Told the stylist what we wanted and it looks great! Couldn't believe how fast it was. Great service and great prices. My daughter is thrilled with her new style! read more

The salon itself is good - My complaint is with Lacey - she has cut my hair numerous times before. I walked in at 12 and checked in and spoke with Lacey - she told me that there were 2 people ahead of me and that it would be 30 minutes. I went next door and came back after only 20 minutes. I didn't see Lacey anywhere. Finally after waiting another 15 minutes I asked about her and they said she was on break. She never mentioned break when I checked in. I had someone else do my hair. I did however see Lacey sitting in the office off to the side. She had another person waiting for her. As soon as the other girl starting cutting my hair she came out and took the lady that came in after me. I don't know what the problem was with Lacey but I will NEVER go there again!!! read more

I went for a beard dream. My beard is faded from shorter to longer. They basically took clippers to the sides and left me with a long go tee

Asked for a trim up and the lady cut my hair down to a 1. This is the worst haircut I have ever gotten and a drastic difference from what I usually receive from this place. The stylist was more focused on talking to me rather than cutting my hair with some patienc. All she did was buzz away and not pay any attention to how much hair she was cutting off read more

Been going to this hair cutting salon for several years have only a couple times when my cut wasn't great but I'll blame the barber not the salon all other times it's been right never had a problem with any of the people working there have always been friendly and quick I get a simple cut so I'm usually in and out within 15 minutes price is reasonable and have patronized several of their loc read more

I've been going to Great Clips for a few years and except for a couple instance's have have a very good experience they've cut my hair like I wanted and the barbers have been pleasant and professional and the price is right. I'd recommend them. read more

My fiancé and I went in an hour before close on a Friday night. I can't remember the girl's name who cut his hair but she did a great job. She was friendly and funny. She had short hair with blue or purple color in it. My fiancé will definitely go back to her. read more

Great clips is a great place to go to get a haircut.The people there are so nice and they all do a very nice job.

One time when I was out of the area, I had some time to kill and I needed a haircut, so I went to the Great Clips in Mattoon, IL. The woman who cut my hair did a great job, so the next time I needed a haircut I went to a Great Clips close to home. This was the Great Clips at White Oaks Plaza in Springfield, IL. This time, my experience was much worse. Bridget cut my hair and did a very sloppy job. After I got home, I noticed clumps of hair on each side that she missed when she was cutting my hair. It reminded me of the sloppy haircuts I used to get at Abe's Barber Shop on Clearlake Avenue in Springfield. I might try Great Clips again, but it won't be at this location. read more

My mother is going though chemo and had to have her hair shaved. We walked in without an appt and we were taken right in. Bridget greeted us and I'm sure she knew from the looks of my mother what we were there for. She was so sweet, kind, and understanding. I got upset and had to walk away because I didn't want my mother to see me cry. Bridget kept the conversation flowing with her as if I was still standing there. (Thank you for that Bridget) I wanted to get a before photo and realized I had forgotten my phone at home. Bridget stepped right in, said "I can take it and text it to you". And she did. WOW. How accommodating. When asked how much we owe, she informed us that Great Clips has a program for people with cancer and it was free of charge. I was stunned. What a wonderful thing this company does for those going through this difficult time. I would highly recommend going to Bridget for any type of hair care need. She definitely went far and beyond for another human being. And this world needs more Bridgets!. read more