We had high expectations for this fencing company based on their advertising of "all screw…read moreconstruction," but unfortunately our experience has been very disappointing. Less than three years after installation--and actually starting a little over two years in--our fence began separating. Upon closer inspection, it's clear that staples were used instead of screws in areas, which is not what was promised. This has led to premature failure and a fence that simply hasn't held up the way it should, especially considering the amount we invested. To be fair, we were initially satisfied with the overall look of the fence, even though the project took longer than originally communicated. We also followed all maintenance instructions provided. However, the structural issues have completely overshadowed that early satisfaction. What's been most frustrating is the lack of follow-through. When we initially reached out, the owner, Mike, said he would come take a look after returning from an international trip--but that was nearly six months ago. Since then, there has been no response to calls or texts from either me or my husband. Mike was very kind and personable, which makes this situation even more disappointing. While the customer service felt genuine at first, the lack of follow-up hasn't been fair to us as customers. For a company that charges premium prices and promotes quality craftsmanship, this level of durability and customer service is unacceptable. We expected better communication and accountability, especially for a product that hasn't even lasted three years. I would not recommend this company based on our experience. I have attached the original photo I sent Mike in November.

Absolutely amazing out the gate - no pun intended…read more Mike is wonderful. Down to earth, knows his craft, true professional and just a good person. Exactly the person you want working on this project. We brought him a specific design we liked and he created it and made it a reality. Even when there were some design issues with what we wanted, he took care of all the problems and left us with a stunning result. Very easy to work with. Hands down best prices in the area. Don't think twice - just call.

Wish I could share in the lovely experience that the rest of these folks have had but unfortunately…read moremost of what I had was a lot of unresponsiveness. I was even told he would do the project on one of two days proposed and when I emailed him back with the specific day, out of the two he proposed, I never got a response. Even to this day he has yet to respond to me even after I messaged him about the lack of communication. The least he could have done would have been to message me back to let me know he wasn't going to be able to do the job. Thank you Mr. Kevin Krug for being so unresponsive as you probably saved me a lot of heartache if the quality of work is on par with you lack of communication. Would give 0 stars if I could.

"Excellent experience all around. Kevin and Liam are skilled builders that followed up throughout…read moreentire project. I was kept in the loop with all material and design decisions and the end product exceeded expectations. Compared to other companies I've used, I found that Charlestowne Workshop was responsive, patient, and helpful with the entire project. They thoroughly explained any situation or design concept until I was satisfied with the intended result. Importantly, they were upfront with all costs and scheduling. What started out as a simple screened in porch resulted in a beautifully crafted "addition" to our home that looks great. I would definitely use Charlestowne Workshop again, and would recommend them without reservation."

I approached Mr Howell because he had a good review and appeared to be a small locally owned…read morecompany. the experience was most unrewarding. he never came to look at the job. It took six days to get a call back. then he said that he was not interested in investing his time in permitting what would end up being a small job.

We live in I'on, Mount Pleasant. Carl has built half the fences in this development. There is a…read morenew HOA and he had to jump through hoops to get our permit. Paperwork he had to to; drawings, photos, materials etc. We designed the fence with Carl and we are thrilled with it. We had a 5 day process because of rain. Material drop off was on Monday, and the fence was finished on Friday. The building crew was very professional and excellent builders. Carl checked the sight several times a day. The construction clean up was done beautifully. I would recommend him highly. He is very patient. With two home owners with requests, he was great. We either stain or paint in 3 months once the new wood has cured.

Used the wrong nails, did not do what was in the contract, had a hard time getting a hold of him,…read morerefused to come by and remedy what was wrong, his workers put holes in my gutters, and took forever to send an invoice. Once, he finally did, he called repeatedly and showed up to the house (which he couldn't be bothered to do when we weren't satisfied) to get his money 2x in one day without calling first. Wanted me to write him a check in his name instead of his business. Oh, and told us that he had so much business, you should just go somewhere else anyway. Update: called my husband to request that this review come down and that we apologize for disparaging his business. That was the most my husband has ever talked to him. Also, see pics. The one pic where all you can see is little specks on the wood, those are nails and now we can't stand up fully in our attic because we will hit our head on the sharp end of them.

Super quick to answer, come out and get the job done. Did a quick and thorough job. Was the best…read morevalue by far! Wish I had remembered the name of our technician, but he was out early, very friendly and courteous.

The is company has the worst customer service ever. Chad excavated our land by ripping all of the…read moretrees out from the roots down near the pond with out use in ANY preventative measures from EROSION. Now we have a significant decline from our yard down to the pond which has caused numerous problems for us. Him and his wife were notified of the problem, and refuse to do anything about it to correct the error. They wont even respond to my calls, texts or emails. What kind of customer service is that. I would suggest going with another company because they obviously don't care after the job has been paid in full.

Chad Hunter and his team exceeded my expectations for my land clearing, grubbing, house pad and…read moreroad/driveway creation. The response and quote for my project happened within 2 days of my initial inquiry, and the work began the following week. Chad kept me informed throughout the process and answered all questions immediately to my satisfaction; he and his team members were very friendly and super professional. I am sticking with Hunter Landworx for my future projects and I am highly recommending Chad and his team to my family and friends. Friendly, Professional, Excellent service!!! Tommara

Rico and his guy did a great job on out privacy fence. They start when he said they would and the…read morejob and the job was completed on time. He came out and did the quote on the spot. Rico is a good guy to work. Very professional.

Karol is Privacy Fence does absolutely fantastic work. They came out promptly, assessed what I…read moreneeded repaired/replaced and gave me a great estimate. When weather got in the way, they kept coming back until they got the job done. Great craftsmanship and a great attitude from Rico and his Team!

I've worked with Arbor Building Group on numerous projects throughout the Charleston area over the…read morepast 10+ years. As an architect, I appreciate a contractor who is committed to quality, communicates well, and consistently delivers exceptional craftsmanship. Steve and his team are professional, detail-oriented, and take great pride in their work. They work collaboratively throughout the construction process and are always focused on achieving the best outcome for the client. I highly recommend Arbor Building Group to anyone looking for a builder with integrity, experience, and a commitment to excellence.

These folks did some STELLAR work on my big home in Charleston's Historic District. Cannot say…read moreenough about their professionalism, their kindness, and their attention to detail, and I am very hard to please. I am working with them now on 2 new projects!

Ty and his guys know what they are doing. Our floors were 60 year old originals. We wanted them…read moreredone as part of our kitchen renovation. Part of the floors needed replacing while the other parts just needed refinishing. You cannot tell at all where the old wood and the new wood are. Our floors look fantastic. Could not have asked for anything better. Communication with Ty was so easy. Shout out to Ty's guy Cesar who assisted on the project. Don't hesitate, hire Browns flooring.

I wasn't going to write a review of Brown's Hardwood Floors, because he did redo them after the…read morefirst fiasco, but my satisfaction has decreased with after-the-fact issues. Ty Brown was replacing the laundry room floor and refinishing the living room/ dining room. The adjacent kitchen / den area had been refinished about 4 years previously. The biggest issue I have with his work is with the color-matching. He asked if I wanted water-based stain. I said something to the effect that I thought they had used water-based stain on the previously refinished areas, but literally said, "I just want it to match." I did say that I knew it might not be exact, because I had seen that the color changes slightly over time (I was referring to the fact that the color under my rugs was slightly DARKER than the color that was exposed to light). I was out of town while they redid the floors. A friend came by to take care of my cats. And despite the fact that I told him TWICE and reiterated in email that two cats would be in one room and the other cat would be in another room--and I put actual SIGNS on the doors saying "CATS (and the cats' names)--he left the exterior door to one area with cats open and both indoor cats got out. My friend and Mr. Brown's worker (she was awesome) were able to retrieve the cats (after I saw the outside door open on my security camera and alerted my friend to the issue). To give him credit, Mr. Brown took off the charge for replacing the sub flooring in one small area (6 SF) to compensate, so that in itself wasn't too bad. It worked out okay and Mr. Brown made it right. But I got back from my trip and saw that he hadn't stained the new floors at all!!! What?!? When we did the walk-through the next day I told him I couldn't live with them like this, and he grumblingly agreed to redo, after telling me that he thought I had understood that the color would turn amber over time and match(!!!). I had to hurriedly find movers to move all my furniture AGAIN, and he and his worker (who was excellent BTW) came back on Sunday and redid the floors. He was much more positive and taking complete responsibility then (no grumbling), and he did reimburse me for the additional furniture moving (because I had paid extra for his team to move the first time). He brought two stains and we both agreed one looked good. He and his worker spent all Sunday lightly sanding and re-doing the floors. The colors looked good initially--maybe when wet?--but seem to have faded--see pics below. They are much better than the "no-stain" floors, but still not what I would expect for a match from a hardwood floor expert. To to top it off, when the second movers went to move my corner china cabinet, they found that both glass shelves were broken. Apparently they hadn't removed them before moving. To be fair, I didn't tell Ty about the broken shelves, because I was so effing tired of dealing with him. I think he would have reimbursed the money for the glass shelves ($400+). The hiccups with the furniture moving etc. I could deal with. Letting the cats get out I can deal with. What I have trouble with are two things. First: the color once dried is nowhere near a good match. Did they skip additional coats? Did it lighten that much when drying? Second, and most importantly, he told me with the initial lack of stain that the color would "amber up" with time. Apparently OIL-based stains will amber over time, but WATER-based stains will fade in the light (as I had observed). WTF. I can only conclude that he tried to take a short cut, thinking I would not question it. This is not okay.